Courtyard By Marriott

Most of the time I spend in hotels is for seminars, classes, conferences, banquets, and as a meeting point for a car pool. This property has been all for me.
Even though I’ve never booked a room, the staff has always treated me as a treasured guest. Some know me by name; all recognize the ‘ten-​foot’ rule, and make it a point to greet me when they pass by me in a hall.
The meeting rooms are always prepped well, and I’ve never had a problem with them being too hot/​too cold. The banquet food was always good, and served hot. Did I mention free parking?
The food in the Bistro (the lobby restaurant) is good. Excellent service at the counter. An older, pretty woman who, when I was meeting people to head to another hotel for a different conference, informed us that, although the Bistro wasn’t really open, coffee was ready if we wanted to buy some. This was great because a) I needed coffee and b) most places I’ve been to have been real sticklers about when they’re open. It’s great to have a place who understands the needs of their morning guests.
If I didn’t live in the area, and needed a hotel in the Waterbury area, I’d probably stay here.

Usually would give more stars for this hotel, but they are doing construction. After driving 19 hours to spend Thanksgiving with the family, we were woken up at 730am by hammering on Thanksgiving day. Seriously! You couldnt wait or take the day off. That went on intil 1030. Called front desk about hammering only to talk to a snooty lady, who wasnt concerned.
The stairs were blocked by construction materials and filthy, definate fire hazard. Then our «remodeled» room was sub-​par. The old ac unit sounded like a mac truck parked next to the bed. The toilet ran all day and night constantly.
For the cost of this room, (we had 2 rooms) it should have been a better stay.
Oh yeah and construction has been going on for years there. Christmas time will be the Hol8day inn

They were doing construction over the time of our stay, but worked well around sleeping hours and what not. Kitchen is pretty good and a decent selection of alcohol in the lobby. Definitely will stay there again for another wedding we have that’s coming up in the spring.

Certainly not the nicest hotel I’ve ever stayed in. My boyfriend and I stayed here as a part of a room block for a wedding. The rooms are okay — definitely nothing to write home about, but the walls are paper thin. You can clearly hear conversations (or couple fights with makeup sex in the AM) while trying to sleep, which is obnoxious and super uncomfortable.
They were also doing renovations to the exterior of the hotel so there was drilling, banging, knocking, and noises of all sorts starting early in the morning and continuing throughout the day. Ugh.
Sure, the lobby is nice. There’s lots of nice areas to sit and chat with groups, but in my opinion, if I’m staying at a hotel and I can’t sleep, then it’s not worth staying at. Avoid and look for a hotel… in a nicer town.

Much better than the area would suggest. An inviting lobby, clean rooms (most importantly clean beds), and it feels very safe. I was told «don’t stay in Waterbury» but this is a good deal if you need to, though 84 is miserable to drive on!

This place is a dump! Avoid it at all cost. There were stains all over the carpet. The bed was so old and worn out you could see the place where people laid on it. You can hear every noise from the street. The room smells awful. The toilet handle was broken so it would make the toilet run all the time. There is no fridge in the room. Do yourself a favor and keep driving. Waterbury is a big dump also. The local pizza joint closes at 630 pm if that tells you anything.

Lobby, Banquets space and guest rooms newly renovated. Very modern and tech savvy hotel. Free internet and parking a plus! Great Service and staff!!!

To sum up my nightmare at the Courtyard Marriott: Stay at the Courtyard Marriott if you want to have your room changed, piss in your bathtub, no running water and bad customer service.
This was absolutely the WORST hotel experience of my life! I’ve stayed in motels, camping sites, and hostiles in third world countries that were better than staying at the Courtyard Marriot in Waterbury. They absolutely ruined my families wedding weekend. Our first night in, there was urine in our hotel bathtub, URINE! When we told the front desk, they sent someone up to clean it who told us that it was only «yellow water.» I told her, if it was just water, to take the Pepsi Challenge on it or to take some of it on her glove to smell. She refused and cleaned it up as if we somehow caused this problem. We asked that they speak to management about this and the next morning when we spoke to management (for an unrelated issue), it was the first that they’d heard about it. I asked if they sufficiently check the rooms prior to having other guests check in and the response was along the lines of «Your guess is as good as mine.»
The other issue: As stated, we checked in months in advance for a suite for the bride and groom – which we showed them the documentation for – and instead they gave us a regular room, stating that they had simply overbooked. There were plenty of wedding parties that weekend and when I asked a couple how far back they booked a suite, they said, «Just a few weeks ago.» If anyone should have been kicked out of their suite, it should have been attendants from another wedding, not my family.
The morning of the wedding: THERE WAS NO WATER! FOR TWO HOURS! All of the groomsmen were trying to shave and shower for the big day and we couldn’t even do that! Since the toilet wouldn’t work, we had to take trips across the street and go at the local gas station. One groomsman was in the middle of shaving when the water turned off and showed up at the wedding with red bumps on his face as a result of skin irritation (from not being able to shower). As a result, we rushed to get ready and the videographer had a difficult time filming anything in such a small room. The hotel (i.e. Tiffany Wilson) would not comp us for our rooms after such a horrific two day stay in this hell hole, instead, offering us «points» for any future rentals. AS IF WE’D EVER STAY THERE AGAIN!
If I could give this place 0 stars, I would, because they showed absolutely no concern for this special occasion and wouldn’t even comp us for their mistakes. Terrible experience.

Stayed Fri ⁷⁄₃₁. Lobby was beautiful, and our room newly renovated. Don’t judge a book by its cover – the exterior is dated and yucky, but it is being updated on the interior. Parking is in a garage that is close – about 50 yards from the door. The outside is nearly all concrete, could be a bit «greener» or inviting in some way. Checkin was easy. The lobby staff was so nice it was almost weird. All was great until 1am when there was a knock on our door. We looked through the peephole, and it was a maintenance person apparently being sent to address some issue, but it was clear he didn’t know exactly which room, as he called out loudly to another person down the hall asking which room. He ended up going to a room across the hall with some tools. It woke us all up and then we had difficuly falling asleep. Anyhow, we complained the next morning and they actually gave us the night’s stay free of charge. That was going over and beyond what we expected. The other one annoying thing was that the air conditioning didn’t have an option to have the fan running continuously, so it was both hot/​cold as well as white noise (nice)/city noise on (terrible) on and off all night, so it was not the best night’s sleep. Overall we were pleased and if passing through here again, would stay here.

Lobby presents a nice ambiance and receptionist was very welcoming. However the room was basic as there is no fridge or microwave. I could deal with this being we only stay one night and were here for graduation. I expected a little more from a Marriott, but hey it was only for 1 night and free parking was a plus. Although I can say breakfast is quite exquisite! Try the Egg Frittata delicious!

The four stars are for Frankie at the front desk. We were in town for a funeral and had booked 5 rooms. He was very helpful, giving us the bereavement rate (which I didn’t know there was) and was very accommodating. Made our experience easy at a rough time. The hotel was clean and comfortable as well. Would stay again.

Lobby is nice, but that’s about it. Don’t even try and get breakfast in the morning if your in a rush, there process is ridiculously unorganized and breakfast food was sub par.

Everything is clean and comfortable. Reserved two rooms right next to each other. The front desk was polite. Angela our waitress at the restaurant was so kind, attentive and professional. Dinner was wonderful. I wish there were a sauna but the pool (up to 5 feet) and hot tub were amazing.

By far some of the nicest/​most helpful hotel staff I have ever seen. They went above and beyond to make sure we had a great stay.
My ONLY beef with it was that there was only the bathroom mirror and NO full length mirrors in the bedrooms.

In a terrible town, no continental breakfast, and all the damn lobby doors lock every time you go outside. Annoying. Allright rooms, and if you want to spend ten bucks on a cold breakfast, this hotel is for you.

This location is just OK. Definitely a dated hotel. My main complaint is the location is right next to the freeway /​insulation isn’t the best, so you hear the road noise and trucks at all hours of the night.

Stayed here for one-​night and overall, my stay was pretty good. The hotel is located in downtown Waterbury, which isn’t much of a downtown. Many of the shops were vacant or low-​rent type stores. Parking for the hotel is located in a parking garage (free parking), but you will have a short uncovered walk to the front entrance of the hotel. The lobby looks like it was recently renovated. Check-​in process was quick and friendly, and they even had some free popcorn and cookies available.
The room itself was pretty typical of Courtyard hotels and you’ll find the usual amenities inside. What you won’t find though is an in-​room safe or a mini-​fridge. Wireless was free and for the most part performed OK. I did try and stream an HBO show on my iPad and I got through the hour show with about 5 or 6 pauses. The room looked to be a bit on the older side. For the most part it was clean except for one hair I found in the bathtub.
The work area had plenty of lighting and outlets and seating was pretty comfortable. You can easily rotate the TV around to watch TV while you are working. The hotel was DirecTV and when I first turned it on, it said searching for satellite signal. I called the front desk and they said it was because of the storm and that it would be resolved shortly. It was lightly raining outside, but whatever. In about 15 – 20 minutes, the TV did come back on.
The bathroom had plenty of counter top space for your toiletry items. The bathtub had a curved shower curtain rod making it feel a bit more spacious in the tub. This is pretty typical of most hotels I’ve stayed in recently. There are also 2 small closets just outside the bathroom.
The bed was comfortable and there are two end tables on either side of the bed with one outlet available at each end table. In my particular room, only the one outlet was working.
There is a restaurant on-​site, which we went down to in the morning for breakfast. It was buffet style and there were eggs, egg sandwiches, bacon, potatoes, oatmeal, fruit, cereals, breads, and you could make your own belgian waffles. The buffet was about $ 11/​pp.
All in all, not a bad hotel. There was a fitness center, but didn’t get a chance to use it. There is also a Dunkin Donuts within walking distance from the hotel. We walked into downtown for dinner, and as I mentioned, there isn’t much going on in downtown Waterbury! Wouldn’t object to staying here again next time I’m in the area.

Not bad! I stayed here for one night last week for work. The price was reasonable and the room was a standard Courtyard room. It did seem to be a bit on the older side, but not so much that it bothered me.
The reason I didn’t give the property 4 stars is because the parking garage is a setting for a bad horror movie. Coming in at night by myself gave me the heebie jeebies. You have to walk quite a ways by yourself and there isnt’ a soul around. ON the bright side, the parking was free.

I called for reservations ahead of my drive into town. They were great over the phone. Upon arriving, I found they have complementary hotel parking in the parking structure across the street. Your room key is also the key for parking.
It was a bit of a struggle to get all of my wheeled luggage up their steep sidewalk. Inside at the lobby, there was the distinct odor of mold. The lobby flooded recently and they were still battling this in their exercise room, which was closed. They were offering passes to the YMCA instead. Initially, my room key didn’t work so I had to go back down to have it activated. My room was on he 8^th floor.
The entire hotel is non-​smoking and the room was nice. The bed was a pillow top and comfy. There was a couch, a pull out desk and a large flat screen tv. The free WIFI worked flawlessly. They offer coffee and tea service in the lobby you can help yourself to at anytime.
I ate dinner at the bar since the downtown area was basically dead due to it being Columbus Day and the German restaurant I scoped out I found was closed Monday nights. The bartender was friendly. They serve homemade potato chips as an appetizer with your drink. Dinner was the «catch of the day» scallops and the fries were tasty. To drink, the happy hour red wine (I think it was Ravenswood) I didn’t like as much as the house chardonnay. With two glasses of wine and dinner plus salad starter, the bill was $ 24 which was absolutely reasonable.
I’d stay here again. It’s a business class hotel.

I frequently stay at marriott branded hotels. The price for this stay was great, but it is getting 3 stars for the simple fact that there was no full length mirror in the room. As i was staying here for a nearby wedding I really wanted to see how my total attire looked.
In addition, the cleaner came in the room at 9 a.m. on a sunday morning and woke me, that’s a wee bit early when there’s a 12 checkout.