Abby’s Limousine and Car Services

Habib is a combination of reliable personal driver, and customer service guru. He’s been my family’s preferred driver for a few years. Trips to/​from the airport, nights on the town, etc, Habib is always there for us
No request is too much, including helping us juggle those onerous car seats for the kids before/​after trips, automatically adjusting for airplane delays, and all things in between.
He’s like a Nordstrom quality driver at Target pricing. And one heck of a nice, trustworthy person.
Only people like Habib will survive in this new Über world.
You won’t be sorry.

I was a bridesmaid in my friend’s wedding this past weekend, and the bride had reserved a limo to bring herself and all of the bridesmaids from the hotel to the venue for the ceremony. After having confirmed with the limo company that morning, and waiting over twenty minutes past when we were scheduled to be picked up, we resorted to ordering an Über car. We were never notified that they were running late (or better yet, not even coming), and when we called them, we couldn’t get anyone on the phone. The bride was delayed for her own wedding. Needless to say, we were NOT impressed by the service.

DO NOT USE THIS COMPANY
Yesterday I was the MOH for my friends wedding. She had ordered a limo from Abby’s and confirmed the reservation the morning of. THEY NEVER SHOWED UP. We were LATE for the wedding. When I tried to get in touch with them they didn’t pick up the phone or respond to my voicemails.
Luckily über exists and saved the day.

I have now used Abby’s three times. All were rides to and from Logan to Cambridge. The driver was always on time. The drivers are courteous, the rate is reasonable, and the cars really clean. I was able to contact them to arrange rides through texts, and received texts and phone calls so that I could identify the driver once I landed at Logan. I am a convert after dealing with smelly cabs, clueless cabbies, radios blaring, and screens on the back of the front seat trying to sell me something for years. These guys are great.

I looked everywhere for a reasonable car service for our most recent vacation and could not find any close to home in South Shore MA. I called Abby’s and Habib was so reasonable I booked 3 trips through him: 2 for me and 1 for my parents return. Not only was he accommodating enough to make the drive to pick us up (at 3 am an hour away), and drop us off at Boston/​Logan, but my parents’ flight got delayed and they followed the flight so they could be waiting for them. I really can’t say enough good things about Abby’s and I highly recommend them to anyone traveling in the Boston area.

Great timely service. Very friendly guy. He even helped me unlock a lock box to get my apartment key. Thanks.

I’ll be honest. I came hear to Unilocal to check out Abby’s and was a little wary based on the reviews, but time was tight and my options were limited. I needed to shuttle a film crew from New York to Boston and Habib delivered. Not only were his drivers on time, friendly, and the cars clean, but his price had all the other competitors beat by a long shot. He took away all the headaches and worries I had and got the job done (flat rate, no calculating for gas and tolls and tip)
Also, today I had a last minute airport ride, like LAST minute, needed to be picked up in minutes. I’ve been screwed too many times by the cab companies so I called Abby’s again, and they came through, no issues, just rides.
Dependable, Affordable, Helpful and Friendly.

I’ve been trying to reach Abby’s Limousine and Car Services all day, using various methods.
Their toll free number? it’s actually a psychic reading hotline.
Their local phone number? it goes straight to voicemail.
Their email? does not exist, your email gets sent back to you with the message: «This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address (es) failed:
«
For all of the 5 star reviews on here, I’m baffled at how anyone actually gets ahold of Abby’s to book a limousine! I’ll update my review when/​if Abby’s returns my call, seeing as I’ll be leaving a voicemail…

I needed to get to Logan at an ungodly hour and I knew I couldn’t (and didn’t want to) count on a cab. I schedule with Habib in advance, and he was even flexible enough to change up my time last minute for me over text. As a poor graduate student, I also didn’t want to get ripped off and pay 100 dollars. Habib’s prices were great, he is extremely nice and welcoming, even at 4:30 AM.
¹⁰⁄₁₀ would recommend and will absolutely be using Abby’s Limo in the future.

We have been using Habib for our car service for about a year. At first, we were moderately content with his service like others hae mentioned to get back and forth from the airport to Brookine for me, my SO, and infant son (the main bad issue is that the drivers seemed to make up the rate of our ride every time and we had to renegotiate every ride). A few weeks ago, however, we were returning from the airport when Habib got a call from a customer that he admitted that he double booked with us. Instead of owning up to his situation, he refused to answer the call or text from the customer who was already waiting at the airport for his pickup. Habib told us he needed time to think of an excuse before answering the other customer. His actions in this situation should have been an immediate red flag that we should not use his service anymore. However, I was too lazy to do my homework to find another service, so I regret that I stuck with Habib one more time.
Well, a couple of weeks later I texted Habib to see if he could give my family a ride to the airport from a hotel as we were relocating out of state I requested the ride 1 week in advance for an early morning pickup, and Habib confirmed the reservation. The night before our scheduled pickup, I confirmed our reservation again via text and he acknowledged that we were all set. The scheduled appointment time came and we are all standing outside our hotel anxiously waiting for Habib so that we would not be late for our flight. I texted Habib that we are ready… no answer. I called his phone only to get voicemail. After 5 additional minutes, I texted and called again. Nothing. After 20 minutes past our reservation time, I texted and called again and had not heard anything from Habib. Fortunately, the hotel had the number of a reliable car service and they came right away. I texted Habib one last time for an explanation and never heard back from him. No apologies or anything.
So, the bottom line is that Habib is unreliable. If you need a ride somewhere for a specific time (like the airport), I would not recommend Abby Limousine and Car Service.

My wife, infant son, and I needed to get from the 128 Amtrak station to our hotel 20 miles away and, after calling around and reading a lot of Unilocal reviews, we settled on Abby’s. When our train arrived, a town car was waiting for us at the entrance to the station, with the driver (the owner’s son) standing there to greet us. We had a fast, efficient ride to our hotel, and while it wasn’t cheap ($ 95, tip included), it was actually one of the cheaper quotes that we got, even from taxi companies.
I’d been thinking that our trip back would be easier – we had a rental car by then, and the Hertz office is just five miles from the train station, so surely I could just take a taxi. But after a shocking hour and a half on the phone with a wretched series of taxi companies, each less reliable sounding than the last, I finally caved and called Abby. (Really, what’s going on in the western Boston suburbs with car services and taxi companies? These companies are almost uniformly terrible, as their Unilocal reviews will confirm.) Despite that it was midnight, Habib agreed to meet us at 6:15 AM and drive us to the train station. Again, it was not cheap ($ 65), but unlike every lousy taxi company that I called, I *knew* that Habib would be there, and that we would not miss the last train south before Hurricane Sandy struck. (I wish I’d called him first and gotten more sleep!) Of course Habib was there, a few minutes early in fact, and we were at the train station with time to spare.
I’m not the car service type-​or so I thought – but next time I need transportation in the Boston area, I’m calling Abby’s first.

We have been using Habib for our car service needs for years. His services is excellent and the prices are the best in town. I use the service quite regular for airport runs for business runs, however I also trust Abby’s to take my wife or daughter where they need to go. Habib is a personable and honest businessman, and expects the same from anyone who drives for him.
The review from AA is clearly from a disgruntled competitor. Having knowing Habib personally for many years, he doesn’t have it within his makeup to be demeaning. Also, Abby’s charges flat rates and always takes direct routes, so the bit about the tolls is just BS.

Let’s just say that you get what you pay for. This company is less expensive than other car services, but there’s a reason why. The cars are filthy (old water bottles and soda cans in the back seat, the trunk was half filled with bags belonging to someone else, etc.) and the cars (one a Mercedes and one a van) seemed tired and worn out. The driver was nice enough, although quite difficult to understand through his thick accent. Although the price was nice, going forward, I would rather pay a premium so that I am riding in a clean and professional looking car and am able to communicate easily with the driver.

Habib has been driving my family and me to/​from the airport (and other places too) since 2006. Over the years, he’s upgraded cars, taken on other drivers, and expanded his hours. But to us, he’s still the same affordable, reliable, honest, friendly Habib — always willing to go the extra mile for his clients.

I’ve been using Habib for Taxi/​Limo service for almost 10 years. Once I started working with him, I’ve rarely needed to use anyone else. His prices are fair, he is easily accessible, and he’s an nice man to do business with.
I’ve recommended him to friends and family, and everyone has been as happy as I’ve been with him!