Latte Donatte

Not impressed. No greeting when I entered. Two people working, but no eye contact or any form of recognition as I stood at the counter. Decided to set up my computer (maybe the drive thru had a massive order?)
Finally after being back at the counter for a couple minutes, asked if they could make a large iced earl grey tea. Not the most difficult order, but seemed to stump her… Said there may have been some sweetened iced tea left from Summer (it’s almost February…)
Inquiring further, she said she could try adding ice to hot tea, but it might be watery. Obviously no clue how to make iced tea.
I nicely said no thanks, and headed over to Tribeca (where I had been in the morning) where I was again warmly welcomed back upon arrival.
The sad part was that as I repacked my computer and departed, there was no communication from the Latte Donatee staff whatsoever — no apology, no asking if I wanted anything else, no asking the 2^nd employee if they could make an iced tea, not even a good-​bye.
My impression was that they could care less if I patronized their shop or not, so I didn’t.
Fundamentally ignoring the customer and/​or their needs is an excellent way to guarantee a bad Unilocal review… Sad…

This is the best shop in the WORLD I go there everyday they have pastries, merchandise, and lots of delicious drinks you should go check out Latte Donatté

Great coffee, great sandwiches, friendly people… what more could you ask for? I love the monthly drink specials they offer, and enjoy getting the potato bacon quiche every time I’m around for breakfast. There is a deck with tables and chairs to enjoy the fresh air, and umbrellas for shade on those hot summer days. I stop in for a drink and a bite to eat whenever I’m in town!

Just an update: was contacted right after posting this review by the owner… Posted an update stating that she didn’t get back to me, but apparently the response she clearly did send me to a follow up question was eaten by Unilocal as I never saw it. Anyway, she responded to me immediately again and it seems to be a issue with the app or my own error. My apologies for that.
Giving them another chance when we are in the area. Supporting small businesses is important to us and this experience illustrates why it matters.

LD is a favorite — the «Cheers» of local coffee shops. While not demanding, I do have expectations. Therefore it would be rare for me to give out 5 stars. However, LD, is within that ability. And until it gets there, you can most always expect a very comfortable atmosphere conducive to conversation, a board game, or quiet time by yourself. Employees are of course human — treat them respectfully and you will be rewarded with the usual excellent and pleasant service. The variety of coffee, drinks, food and treats is also very good. It is no surprise to see both locals and «out of towners» returning on a regular basis.
Perfection is not attainable, but if we chase perfection we can catch excellence.
Vince Lombardi — In the meantime, enjoy the journey and enjoy Latte Donatte.

Cute shop, friendly baristas, great Colectivo Coffee & fresh homemade pastries & lunches. We love that we can bring our dog & enjoy our delicious iced latte’s on the patio!

I have been to several coffee shops throughout the country, including many great shops in the Seattle/​Portland corridor. The Latte Donatte is fabulous, not just for the coffee, or the pastries, or the customer service, or the atmosphere… for all of the above.
The shop is cool, comfortable, welcoming, responsive, pleasant, relaxing. I’m very pleased with the staff and the food. The Morning Buns and their Chicken Salad on Croissants are awesome. The staff and the coffee are great and these types of locations are ALWAYS better than the corporate mess that Starbucks has become. The staff is cordial and personable. The common crowd comes back repetitively. I noticed all ages and all types of coffee drinkers in and out a number of times.
When you go, be sure to pick up one of the handmade yarn dishcloths that the Caring Crafters of Watertown make for the Wounded Warrior Project in supporting wounded Soldiers coming back home.
A wonderful shop with great character.
Karen is awesome!

A cute, fun place to go and hang out. A smoother roast than starbucks, and the drink choices are far more varied, interesting, and delicious than the average mom & pop coffee shop. They’re locally owned and use a local coffee roaster.

Great coffee (Colectivo!) but pretty run of the mill pastries
My daughter and I dropped by on a Sunday morning looking for a late breakfast during a break between games in a local soccer tournament. Our plans were foiled when the cashier informed us that the sandwich menu is not available on Sunday mornings. Noticing the one favorable review on the pastries, I ordered a chocolate chip scone ($ 2) and my daughter went with the morning bun ($ 1.50).
The scone was extremely dry and crumbled to pieces when I broke off a corner. The morning bun seemed more fresh, but lacked the buttery richness of the classic Ovens of Brittany morning bun. But at $ 1.50, it was a good value.
No complaints about the coffee, the Blue Heeler from Colectivo.
The place gave a strange vibe. One of the two other patrons stared at me as I picked at the crumbs of my scones. Just wasn’t the warm, welcoming space I’ve experienced at other coffeehouses. We didn’t stay very long, since I couldn’t pick up a wi-​fi signal and I needed to find place that served breakfast.
I’d return for the coffee, but not for the pastries.

Latte Donatte is what other coffee shops strive go be. Amazing coffee (they use Alterra), unsurpassed customer service, sweet staff, and gourmet baked goods (they have a private pastry chef who makes custom goods).
You definitely have go try their Clover Latte (latte with honey) with a Madeline pastry or scone. If you like the sweeter side of things, try the moka blanc. You wont be disappointed!