Recon Roofing & Gutter Services

Talked to him on the phone to describe the work needed on our house. He was incredibly rude and unprofessional.

I am really impressed with Bobby and his crew. I called for a gutter repair at 7:15 am and they were on the job an hour later; more than prompt. They were courteous and professional throughout the whole experience. They fixed the problem with a solid approach and then they cleaned out my gutters too, I hadn’t even asked them to do so !! They did the job for exactly the estimated price on the phone and there were no surprises except pleasant ones. I think snarky reviews from peeps that aren’t clients of a business aren’t credible and I would ignore them. This is a great business and I will call them again if I ever need another roof or gutter repair.

The worker that we encountered that was working on our neighbors house was incredibly unprofessional. Swearing at me while my toddler was in my arms and threatening me. This was over the fact that that they were parked illegally in a residential spot and we pulled in behind them and they no longer had room to move their ladders in/​out of the truck. I would never recommend that anyone hire someone so unprofessional.

I am at a loss. Unbelievable unprofessional person. After a second contact to get a quote the gentleman (if you can call him that) started to get belligerent and said the cost of work was $ 3500 without even looking at the repair. To be fair I had a conversation with him a month ago to have a rain leader re-​attached. he quoted me $ 1500 flat fee due to the height (5 floors up.) However I told him we may have some other work that may need to be done. He was nice enough and told me to go to his web site and fill out a quote estimate form and describe the work to be done and he would contact me. No word… Filled out the form again, per his direction mind you and sent off earlier this week. Again no word. So I called. He picked up and I introduced myself again. After going over what I needed done he said $ 3500. When I questioned why it had gone up from $ 1500 to $ 3500 he started to get irritated and said and I quote.” You gonna hire me or not?” To which I said. «Well I would like you to at least look at the job first before you tell me the cost» To which he said. «Hey then why don’t you hang out your third floor window by your feet and then see if the $ 3500 is worth the cost to you?! I do this every day and the price is cheap! You want to hire me or not!?» Well I obviously knew I didn’t want to do business with him at this point so I politely said to him «I’m sorry but I think I would rather not do business with you as you are putting a lot of pressure on me» To which he said. «Hey I’ve been busy so I don’t really care. And I hope you don’t call me again because I don’t want to work with an a$$ hole like you.» To which I simply said «Thank you» and hung up the phone. This guy is a real piece of work. No way in hell am I going to hire this unprofessional person to work in my building. There was NO reason for the way I was treated. I wasn’t accusatory in any way, just asked why the estimate went up. Forget that! I have no time for this kind of treatment. Use them at your own peril.

I made a reservation a week in advance on their website to have my gutters cleaned. I had no idea the extent of the work that was needed so I chose the lowest estimate and noted on the reservation «Need a diagnoses on the issues I suspect this will cost much more» When nobody showed up I called them and received the most insanely rude response. The guy had no intention of coming and fixing the gutters. He said «I wasn’t going to waste my time fixing gutters on your street for that amount of money» I said «that’s fine just have somebody come to give an estimates and we can discuss cost.» He interrupted me «I don’t want any Bull $(#$ from somebody like you, how many units you have in that building» I was flabbergasted… I was a willing customer with a big job but he just was such an A-​hole that he couldn’t deal with me. Not to mention he wasted my time by not showing up at a scheduled meeting. Horrendous.

Unbelievably rude. Told me that because I live in Belmont that I should be able to afford his outrageous estimate. I told him that not everyone in Belmont makes a ton of money and that I’m self employed. He replied that I have nerve to think that $ 300 to replace a fallen gutter elbow was too much money.

Recon did some repairs and upgrades for me after the Halloween storm did some damage. I waited ’til now to write the review because I wanted to see how the gutters performed in heavy rain. They did very well.
I was most impressed with his crew. I used to be a shop foreman, and recognize good workers when I see them. These guys are good; fast, efficient, professional, and left no mess at all. What more could you ask?

Overall wonderful service and quality!
When I first contacted Bob I was in a bit of a panic because we were having trouble with water leaking into a neighboring apartment that was supposedly coming from our clogged gutters and roof. Bob was incredibly helpful and responsive and was on-​site within a few days of my initial call. He was able to quickly and professionally assess our situation and offer a reasonable solution to our water problem. Bob even went out of his way to show up at a condo association meeting to ensure that everyone was hearing the same recommendation and was comfortable with the plan.
The work looks great and we wouldn’t hesitate to use Bob and his team again for future repairs and gutter cleaning.