After finding that this location is new and close enough for the work lunch we decided to go here. This in in a strip mall with a few other stores with parking that was really tough, no way all those cars were in the the few stores there. We ordered 7 subs with various toppings, some wanted extra toppings and some wanted to minus standard toppings. I ordered one hour and five minutes before I would arrive and I told the manager I will give you plenty of time for you to start the order but I still had to wait for them to finish the order anyway when I got there. My sub was perfect but four major mistakes were made and two subs were messed up. I called the manager who handled my order and explained that we have some issues with the order and he offered to fix them and bring over replacement subs but the guys were hungry and didn’t want to wait and just dealt with them. I told the manager that we will give you a second chance but the subs have to be correct because once I leave I don’t have time bring back screwed up subs and get replacements so he gave me his name and said he would correct today’s experience on out next visit. Overall I don’t understand how they serve a cheese steak with no cheese but they will get a second chance for the work lunch.
David P.
Évaluation du lieu : 3 Cedarburg, WI
Interesting system they have at this sub sandwich shop. I don’t think I have ever been to a place that doesn’t let you 100% customize your sandwich. It certainly makes for a quick and fresh sub compared to having ingredients that might not be used or old. Overall the sub was a great!
Valerie J.
Évaluation du lieu : 4 Franklin, WI
This place is all about gooey, messy goodness! Best of luck trying to eat a Jersey Mike’s sub without slopping something down the front of you! But it’s oh so good! Veggie wrap — super tasty! Philly cheese with chipotle mayo — OMFG! Even tuna sub = yummy! This location just opened so maybe that accounts for the excellent customer service but, despite being packed, you get your food fast. On my second visit, the manager remembered me(even my name!) from my first visit. Nice touch! It looks like most JM locations offer delivery, although this one doesn’t. I don’t know if there’s a ‘yet’ at the end of that sentence or if they just won’t offer delivery. Now if they only had Coke products instead of Pepsi products…
