Panera Bread

Hey Panera, Where is my chicken salad? I ordered a chicken salad sandwich to go and when I got home and bit into it, it was all bread. Well, maybe they forgot to spread it to the corner? Nope. Used about 2 Tablespoons of chicken salad on an $ 8 sandwich. Thanks Panera.

I’m currently at this location, waiting for a kiosk to open. I saw pecan buns in the display and decided to have one with a cup of coffee while I waited. The counter person used a tissue to pick up my pecan bun and was about to place it in a bag, I stated that I didn’t need the bag and he proceeded to place the pecan bun, aka sticky bun in my bare hand. Irritated, I fixed my coffee and placed the bun and the coffee on a table. I sat down and the table was very unstable, wobbled and spilled burning my hand.
I do not recommend this establishment and will not return.

Thanks for the 10″ long piece of hair in my breakfast sandwich. Very appetizing.

Overpriced and very slow service from the very start. Hey it’s a dinner Rush Panera, over schedule people so that you will actually have people working. Tables unclean as well as the drink station area. I wouldn’t of minded the high prices if the place was clean with faster service.

Worst service I have ever gotten at a Panera Bread. There was no one in line and we stood there for 5 minutes and watched three people sweep the floor behind the counter. Then the girl came from the front counter and she didn’t try to hide that she was not happy about having to serve us. While we waited at a table for our to go order employees were standing next to us texting on their phones and making jokes. Then we heard an employee behind the counter use the F word very loud. On top of that the place was a mess. Then our order was missing an item but luckily we checked before we left.

I haven’t been in a Panera Bread for years and decided it was time to come back. I ordered a sandwich and a soup and everything was good. Attendants are nice and helpful, I will definitely come back.

Breakfast sandwich microwaved and too hot, chi tea filled just over half took back. Over priced many better places to get a fast breakfast

I love Panera! But this location could use a friendlier staff and fresher food.
The last time I was there I ordered a Greek salad to go. I found a white fuzzy substance on my tomato. Mold. Gross. I called and they offered me to come back for a new one but at that point I was already on my way home.
And in this past I’ve found a piece of hair in either my salad and/​or sandwich at least 4 times. Hey, it happens. But if it’s a continuous thing – than that’s a problem…
Overall I do enjoy this place. Would I ever go to this location again? Eh, ya.
But if there was another location nearby? No

Oh Panera. You’re usually the ‘healthy’ fast food option, but this trip was a huge miss. This location is busy from the foot traffic of the mall, but that shouldnt compromise the quality of food. 9 bucks for a Mediterranean fFat bread and a cup of Chicken Lemon Orzo soup. Flat bread was burnt and tasted like chalk. Two measly strips of chicken on the inside, how could anyone be full after eating cardboard with a little tzatziki sauce. The chicken lemon orzo soup, also not very good. Needed more salt and the lemon tastes incredibly artificial. Service was fast and the staff helpful which gives it two stars. But overall, meh. Panera I probably wont be back.

Tasty broccoli cheddar soup but the half sandwich turkey avocado blt was a bit of a joke. Maybe one bite of bacon, way too much avocado and the preparation of a 10 year old. This meal cost $ 10, honestly for what you get its a bit of a joke. We’re getting into the franchise pay for our name and not our product category. Not impressed.

I was making a pit stop after running errands and stopped by Panera Bread at Mayfair Mall. They don’t disappoint. Their new Soba Noodle Chicken Soup is awesome. I got it to go but it was still hot when I got home. Great food as always.

Talk about a great staple. Wide variety of bakery options and a full lunch menu.

Like a dog returns to its vomit, I return to the Panera that consistently messes up my order. I’ve ordered the same salad a few times in a row and 3 out of 3 times it was messed up. I get it, it’s lunch hour and it’s busy, but three times? I called and complained twice. The first time the manager promised to send me a voucher in the mail– I never got it. I called the next week when they messed it up again and this time I got two vouchers in the mail. So that was partially redeeming.
I don’t know if there was a switch in the hiring manager at some point, but the last time I went was great. I am on crutches and the cashier, Lisa, was so sweet. She came around and filled my drink and brought it to my table, and held on to the buzzer to bring out the food herself, then had a busboy clear my table when I was finished. And my order was 100% correct. Definitely redeeming.

A ton of seating, but it was extremely packed when I went for lunch. They’re super quick with the food. I had just sat down and my buzzer was already going off.
Just your typical Panera, nothing special to rave about and nothing bad to point out.

Ate here due to hunger, and generally the best choice of menu within the mall. I’m quick to take back my choice and wish we’d have gone elsewhere. The food was typical, but the place is so GROSS. There was food waste everywhere on the flooring. And the bench seats were totally messed up with a permanent butt depression in the seat. Unfortunately it was the cleanest table. The area near the windows was 10 degrees warmer than the rest of the restaurant, so those were out. I will not eat here ever again. Gross. Hopefully I didn’t get food poisoning.

If you have eaten at a Panera restaurant before, you will not be disappointed. However, if you haven’t eaten at one… what are you waiting for? Do you live in a cave? I ordered the chipotle chicken panini and it was pretty good. I was amazed at how busy it was at 11:30am on a Monday. Was it National Go To Panera Day? Friendly staff and I didn’t have to wait long for my food which is always a plus. Very comprable to other Panera locations.

This is an average Panera. You’ll get exactly what you ordered. I would say the customer service is slightly below average. The staff always seems frazzled and like they’re at the edge of losing it. There’s generally a pretty long line which seems to move at a snails pace but I always feel better about eating a salad and waiting just a bit longer to get it.

Popped in here on a Sunday around 11 to meet up with a friend. She needed lunch instead of just coffee, so Panera it was.
I ordered a cup of chicken soup with a baguette, and she had a sandwich or something. Holy cow! Ready in about 2 seconds. There were some people there when we arrived, but not a ton. After we sat down, suddenly there was a mad rush and it was busy busy busy, most seats filled. Still, not too noisy.
Generally I like Panera, and this was a pretty decent experience. Even though it was busy we didn’t feel rushed to get out of our seats, and we had no problems!

I usually go in the mornings to get breakfast. Since I usually order the same thing, it got to the point where the staff knew what I wanted and it was ready when I got up to the cash register.
This place is great. I love their food and it’s a great place to meet friends for a quick lunch (or for breakfast or dinner).
It’s great that it’s in the mall because after I grab a bite to eat, I can go shopping!

This Panera both sucks AND blows. I know many people like their food and in general I like it too.
But — this location is dirty, dirty, DIRTY! Hubs and I stopped today whilst shopping and I ordered soup and he ordered a combo. We paid and sat, only to be summoned back to find out my soup choice wouldn’t be ready for at least 10 minutes… so much for QUICK casual dining. I declined to substitute and got a refund — thank God I didn’t actually eat here today.
Because when hubs got his food, the silverware (both spoon and knife) was filthy. I mean, encrusted with food bits. Gross, but they do a lot of volume here and things happen, right? So, I took it back up to the counter and requested clean flatware. The stuff that was handed to me was just as dirty. So I handed it back. The staffer grabbed a third set, looked at it and said «I’m just going to give you plastic».
Guess where all that food & bacteria encrusted flatware went? That’s right… on the next tray. Appalling and unsanitary. Never again.