Will never order from this place again what I ordered was not what was delivered. False advertising
Dylan J.
Évaluation du lieu : 1 Houston, TX
Horrible service. Arrangement not delivered as agreed. Even went to the store to pick up the arrangement and was told it had been sent out for delivery 5 hours prior to closing. After calling several times I was told each time it would be delivered today and now of course they are closed and saying they can deliver it tomorrow. Wish I could enter zero stars. A complaint with the BBB is being filed next as apparently they have an issue with delivering services that are paid for. Crooks! It is the next day and of course no delivery. After calling the store I was told that she attempted to call me but my phone was off??? I was given the option to pick up my order on Monday however NOREFUND would be given on the delivery because according to her the driver couldn’t find my apartment because the complex is too large. A bunch of bull at it’s best.
Julie J.
Évaluation du lieu : 3 Houston, TX
Quick, easy and fun alternative to regular arrangements, although like other reviewers stated, the customer service is just… off. When I first walked in, I had to wait about ten minutes before anyone even came to talk to me. The girl working had just come from next door to get breakfast or lunch. It seemed strange to leave the shop completely unattended that way. Isn’t there a lunch break? I had something in mind — chocolate covered strawberries and pineapple — but nothing more specific. I thought she’d tell me some of my options, explain what people often order, or something. She just asked, «box or arrangement?» I said box, unsure of my options really. She tapped on the computer for a while, told me how much it would be. It was easy. Maybe too easy. It seemed like they had a big catalog. I guess since I’m spending $ 35 – 70 on an arrangement, I’d like to sample what some taste like, see photos, how to customize. It felt lacking in a personal experience. It’s pricey, but hey cut out fruit dipped in chocolate always is. They had it done in about 10 minutes and offered me a sample after I ordered. The fruit was fresh, cold and delicious. The chocolate was overly sweet IMO and not gourmet or anything. So it’s average. You get what you get and nothing more. Could use improvement but no major complaint.
Sara B.
Évaluation du lieu : 1 Seabrook, TX
Absolutely the worst customer service I have ever experienced. I have ordered from this location twice and BOTH times my orders were day’s late and I was offered no apology or reason besides having incompetent drivers. I will NEVER order from this store again and whoever is running this place needs to wake up and actually deliver these overpriced fruit baskets to paying customers. I will make sure to warn anyone I can about this unprofessional establishment.
Lee J.
Évaluation du lieu : 4 Houston, TX
Edible Arrangements is a new fave of mine for getting gifts for family and friends. I think their items are such a cute option instead of the usual flowers for any occasion. Also, they’re delicious and healthy. Too bad this place is really pricey though! I just spent about $ 73 for an anniversary bouquet of fruit for my parents, but don’t tell them I said that. Here’s a breakdown of that price: $ 47 V-Day Delicious Celebration bouquet, size small (pineapple, grapes, strawberries, cantaloupe, honeydew) $ 12 all strawberries dipped in semi-sweet chocolate ($ 6 for half of them dipped) $ 12 delivery (varies by location) -$ 4 coupon My dad said they delivered around 5:30pm and that he and my mom just wanted to stare at their cute gift for a long time before they ate their fresh and delicious fruits. They have a catalog in the store and a small fridge with a few already-made bouquets(some were $ 35) to give you an idea of the size and appearance. I saw a variety of items that had pineapple slices carved into flowers, hearts, or numbers. You can choose to have a few or all your fruits dipped in semi-sweet chocolate. Their fridge had a few«lollipops» for sale($ 3.95/ea), which were a pineapple flower on a stick. Some newer items that are now available: fruit salad — $ 2.95, berry rose pops — $ 3, and chocolate bark — $ 2.50. Size options for most bouquets are small, regular, or large. The arrangements are usually placed in a basket, pail, vase, or mug(or at least those were the options I saw). Boxed gifts are available of the chocolate-dipped fruit. They also have balloons, teddy bears, cards, and other knick-knacks. They take down a cell phone number of the recipient just in case they’re not home during the delivery. If a recipient can’t be reached, they’ll leave a note on the door. I’m going back for their January special, which is box of a dozen chocolate-dipped fruits(bananas, strawberries, apples, pineapples, oranges) for $ 10(regular price is $ 25). Definitely check out the place if you haven’t and ask for a sample!