The worst company do deal with my bill is ALWAYS wrong from a few cents to dollars! The staff are the rudest group of women I have ever came across, unfortunately the only Propane In our area
Marc M.
Évaluation du lieu : 5 Auburn, CA
Ok… Show of Hands: How many of us have been excited about their propane supplier for any reason OTHER than a) Unexpectedly starting the day by way of a slap-ya-in-the-face-with-a-wet-squirrel cold shower OR b) Discovering Hot Propane Guy rocking the whole bangin ‘stache and testosterone truck groove solid is filling your tank?(Curiously, ‘b’ also seems to ends with a cold shower — for me at least — despite or perhaps because of said refill.) That’s pretty much what I thought; aside from the icy needles cascading down upon our fish belly white naked vulnerability and/or The Joy of Propane Porn, we haven’t much else to find memorably stimulating in this the rather pedestrian neighborhood of our friendly three-carbon alkane. But this would soon change. My view of liquid petroleum gasses and gas related customer service has raised the proverbial hydrocarbon considerably; all thanks to the fine folks at Campora Propane Colfax. A highly unusual account issue created a set of challenges for the team at Campora and myself. It was just one of those things that one doesn’t encounter often(if at all) and had the potential to become a quagmire. No matter the fact that Campora wasn’t at fault — and could easily have justified leaving me in the weeds — they chose to help. Yes Help. Assist. Aid. Go The Extra Mile. All that and a few hundred other positive adjectives and glowing superlatives. Campora jumped in with tact, sensitivity and class. And fixed the issue spot on right and quick. Wow. Just Wow. We’re talking like concierge level service; propane personal. Propane professional. Can’t say enough about how impressed and blown away I am about the Campora Team… The Nordstrom’s of C3H8. Oh and Hot Propane Dude is one Proper Biscuit. Icing. Cake. Campora.
Sarah F.
Évaluation du lieu : 5 Foresthill, CA
My husband and I just bought our first home here in foresthill, and we moved from orangevale, so having a propane tank and septic tank are all very new to us. When I called campora to transfer service in our name, the lady I spoke with was very personable, helpful and offered a lot of great advice. She set us up to have someone come out to check the tank and make sure nothing was leaking. I would also be able to complete all the paperwork at that time too. The following Monday Travis came to do the inspection. Everything with the tank was fine, but he did find that our stove/range never had an LP conversion kit installed and he explained to me why we would need to get one. He was a wealth of knowledge! He gave me so many different tips on how to conserve our propane, using our wood burning stove to heat the house, tips with the septic tank and also lots of info on where to shop locally. I was very impressed by the all around service I have received from Campora and their employees!
Andrew Z.
Évaluation du lieu : 5 Colfax, CA
Before I got a propane tank and first fill for my new house I made a giant spreadsheet of what I needed to know from propane companies and called 6 of them to compare prices and services. Campora won my business because they are local, had more consistent pricing per gallon, good tank rental price, and could install and fill a tank sooner than others. Jan, who opened my account and walked me through paperwork, was great. She was friendly and knowledgeable. Ed, who installed my tank, tested the lines, and got my heat working was great. He was quick, kind, knowledgable, and thorough. I think the tank-filler was Mike. He was also friendly and professional. I called their answering service very early this morning when my heat quit and even they were great. The tech called me shortly and he was great too, not actually able to help but gave me a good reference for a heating and air place nearby. So far, Campora has knocked my socks off and I feel I made the right choice. I will recommend them to others, even if I don’t get the bonus gallons for referrals. I will recommend them because they are on top of their game and good communicators.