I thought they were great! Everyone that I had contact with was courteous and helpful. It was a great price for the tent, chairs, tables and lights. They came on the expected date, a few hours early too, and set up all the tables as well. It poured on the day of my party and the tent saved the day! Then they came back within the expected time frame to take the tent down. I would give them 5 stars, but I have to let you know that I had a graduation party. If it was for a wedding or a formal affair you should find out if they have an upgrade and pay a little more for newer equipment as the tables and chairs looked a bit worn. In any case, I will definitely be calling them again for future parties.