I had service done on my 1992 Bonneville in 2006 after driving the car when it was warm if you stopped somewhere it would not restart. Took the car to Safety Auto in the summer of 2006. They said it was the connection to the coil package it was corroded and I had some other work done oil change etc. Cost me $ 600 dollars the night I took it home I drove the car around for a while stopped at the party store across the street from where I live and bang car wouldnt start same problem as before. I took it back to safety auto and they said it was a crank sensor which cost me another $ 400 dollars to fix the same exact problem. I didnt say anything about it at the time should have but didn‘t. So I will never have a car fixed by them and will warn others not to have theirs repaired by them. I will be watching them and Unilocal I heard bad reviews disappear after a while and good ones stay up longer.
Steve K.
Évaluation du lieu : 4 West Bloomfield Township, MI
Took my daughter’s Jeep in for some work — fast, efficient, fair. Would go back again with confidence.
Chris L.
Évaluation du lieu : 1 West Bloomfield Township, MI
Absolutely brutal! Service manager quoted me $ 45 for a minor repair, then calls several hours later to say that the car was ready and the price was now $ 90. When I confronted him about not being notified prior to increasing the repair price(as required by Michigan state law), he lied straight to my face and said that he had. Naturally, I wanted to speak to the manager. And, naturally, he wasn’t available and failed to return my call before the close of business. They are closed on Saturdays, and the car is needed on Monday, so I now have to go elsewhere to have the new [Safety Auto-induced] problem repaired. Oh, and to add insult to injury… they managed to fix the original problem, but created the exact same problem in the other headlight. And of course they want another $ 90 to fix that, even though the service manager admitted to me(in the presence of another customer!) that he had seen it working himself when it was pulled into the garage. The proverbial jury is still out on this escapade until at least Monday. However, it doesn’t bode well to have Safety Auto’s service manager lie straight to my face, and then have the owner fail to respond in a timely fashion.