Davey Tree Expert Co

Davey Tree have very pushy marketing. Even when I cancelled the service in March 1^st week, their technician came and did the treatment. When I called the office, their excuse was that the paperwork was printed before I cancelled. Why would you print a schedule more than 1 month in advance without giving customers time to respond? Their office said I will not be responsible for payment. But this happened before and they don’t give credit. Stay away from Davey. Their service is lousy. Last year my burning bushes were infested even during their visit and they could not notice and they do not accept their fault.

While it was easy to make an appointment, it was very difficult to have someone actually show up for the appointment. I had called and made an appointment three separate times over this Summer… stayed home from work each time, and only the last time did Brian arrive. Nice guy, but it wasn’t until the third time they admitted they lost a bunch of appointments and had a mess on their hands.
So, with that out of the way and an estimate to put in a tree as well as spray two other trees for a fungus, I had problems going forward with them as I experience difficulty contacting them for a follow up question.
For example, in trying to call their office to speak to Brian yesterday, the secretary indicated he’s on the other phone and can’t speak to me. I said ok, is there someone else that covers this area that I can speak to regarding the tree? She says no. I say ok, who does he work for, I mean does he have a supervisor? Answer: «Davey». Yeah, I get he works for Davey, but does he have a boss, a manager, or is he the owner of the company? «No, Davey is his boss.» This went on for a few minutes as I couldn’t help but believe she played the «I’m the secretary and you’re not getting past me» thing. So I just stopped, said thanks, and ended the conversation.