Well let’s see two people working in the middle of the day around 1:30 p.m. drive-thru has about 8 cars and inside me the only one with my 3 kids 8 year old girl 3 year old boy and another 13 year old boy we walk in order 3 males around around 2:0333 minutes later I step up and ask them when when will our food be done it’s been spent 33 minutes, Their reply was upper management not scheduling correctly and and from Left Field they tell me that the only reason why there’s two of them today is because all of the managers favorites don’t have to work on weekends he doesn’t schedule them wow… I have to say this was the worst experience that I’ve ever had… and I’ve never been here and prior to this and don’t think I’ll ever return wow thanks Carl’s jr.
Joann D.
Évaluation du lieu : 1 Covina, CA
Every table was dirty on a late Sunday afternoon… we’re the only two people in the restaurant. Ordered two burgers, BOTH were wrong… TWICE!!! The manager DID do his best to make it right, though… refunded one of the burgers that STILL didn’t come back right,(they kept putting mustard on them) and gave us a chocolate chip cookie. I doubt it’s always like this, just a bad day for someone in the kitchen, I guess.
Thalia B.
Évaluation du lieu : 1 Rowland Heights, CA
Okay… first time stop by there we bought jalapeño turkey wrap, 1⁄3 guacamole bacon, crosscut fries all Taste SUCK! Meat taste like ages store meat, fries was fried with old oil after I eat few I feel sting sensation on the bottom of my tongue And the drive through side in the wrong side HOWCONVENIENTISTHAT? will never buy there anymore! I throw my food better safe than sorry!
Brian M.
Évaluation du lieu : 1 La Puente, CA
Disgusting food, Sassy Management, upset about their pathetic lives and poor career choices. This Carl’s Jr is the worst. They don’t value their jobs or even know the definition of customer service. The manager Eric(or so he claims is a manager) has got to be the most rude employee I have ever came across in my life. It would be beneficial to Carl’s Jr to retrain their management because no reputable establishment would tolerate such immaturity and disrespect towards customer. If you are reading this review, Save yourself the money and frustration and skip this location all together.
Avery G.
Évaluation du lieu : 2 West Covina, CA
This review is for the restaurant itself, not the food. The food is as good as any other Carl’s Jr. Really, guys, it’s fast food. Don’t expect a beautiful, gourmet burger. At most fast food restaurants, their hamburgers are just sort of slapped together. Repeat after me: It does not affect the taste. It does not affect the taste. It does not affect the taste. Just re-arrange it a little if you want, and eat it, for heaven’s sake! Their burgers are yummy! And the hand-breaded chicken tenders are mmm-mmm good! One thing I like is that they don’t charge extra if you want some ranch with your meal… am I the only one that drowns my Westerns in ranch? :D Carl’s Jr. is one of the pricier fast-food paces, ranking up there in price with In-N-Out. Bring coupons with you if you want a better price. You can find them in your local newspaper or online. :P This location, in and of itself, sucks. 1. The drive-thru window is on the passenger side of the car… if you’re by yourself, you have to park your car and scoot yourself over to the other side of the car(not easy to do in a Fiesta…) to pay/grab your food. 2. I’ve lived down the street my whole life, meaning this is the primary Carl’s Jr. that I patronize. I can’t remember them ever remodeling once. The tables, booths, and chairs are sticky, the floor is sticky, the bathrooms are just immaculate(NOT!), and it just smells… old in there. I prefer to take my food to go… which means I have to battle the drive-thru. :-(
Chris B.
Évaluation du lieu : 1 Santa Fe Springs, CA
Over priced and not very good. Almost $ 20 for 2 breakfast combos! I can go to a nice sit down breakfast for less than that! Won’t be going back.
Lu V.
Évaluation du lieu : 1 Baldwin Park, CA
This is the dirties Carl’s Jr I’ve been too if I could I would give it a no star as soon as I got out of the car there where sketchy people hanging out by the door as soon as I walked in it stink I don’t know if it was BC of the restrooms but it smelled the floors where dirty it was just dirty over all and there prices seem to be a little more higher than other Carl’s so BC of the smell and the place being dirty I just left and went to mcds
Glacier M.
Évaluation du lieu : 1 West Los Angeles, Los Angeles, CA
GHETTO! Food was thrown in the bag. Fried zucchinis all over the place and they got my order wrong
Jack N Mary Z.
Évaluation du lieu : 2 Glendora, CA
Cashier was not very attentive. Hello? Is anyone in there? I ordered«Sante fe chicken and fries only»… She asked«do you want a combo?»… ummm, no, chicken and friend ONLY, please. I asked for a cup for water. She forgot. Then I asked for ranch dressing, ketch-up, and extra order of Santa fe spread. She said, Ok. When the food was brought to our table… no condiments. The server asked if we want anything else. I told him we asked her for condiments… He went to get it, and only brought us one of each, and no ketch-up. The ketch-up was in a dispenser. Overall it was a messy restaurant. Even their bathroom was falling apart. The walls needed major work. I think when they remodeled the restaurant, they forgot the bathrooms.
Brina L.
Évaluation du lieu : 1 West Covina, CA
Horrible services, took almost 15 minutes to give us our food, ended up giving it to someone else. Then are order was wrong and she only gave us one ranch. Come on two people one ranch. This place sure did go down since we were younger. Not coming here again!
Vince R.
Évaluation du lieu : 1 South El Monte, CA
Overpriced sausage biscuit. $ 2.79 where other locations are $ 1.79. The biscuit was over baked and the drive thru is stupid, the window is located on the passenger side so if you’re driving a large vehicle and have no passenger you have to practically jump into the passenger seat to pay and get your order. Also got no napkins with my order.
Jethro M.
Évaluation du lieu : 2 Costa Mesa, CA
Whenever I want to go to Carls Jrs for a quick lunch or quick bite to eat, this is the location I go to. And each time I go here, the tables, chairs, carpets, practically anything that is worth touching is dirty. It’s pretty gross if you’d ask me. There was a time that I had about 2 hours to kill between classes and decided to have lunch here and thought of studying here as well, all the tables were pretty much dirty and I had to find the one that wasnt the dirtiest which was still pretty dirty since I wiped down the table so I can put my books on top of the table. The vibe I get each time I go here is «ghetto» I feel like a lot of homeless/ghetto people here. For example, there were more than a few times where I found nasty and dirty pairs of jeans in the bathroom. There was a time when homeless people were sitting in the back yelling at each other. I think it’s just the location of where this Carls Jrs is at. I feel like management should take control to make the place look more presentable to the customers as well. The food here is pretty good, tastes just like any other Carls Jnrs Ive been at, except their fries… Their fries is a hit or miss which is 50⁄50. Half the time I get my fries are warm and not hot and are stale which are not satisfying to the taste to say the least. I dont blame other reviewers that reviewed this place and gave a 1 or 2 star. It’s true. I’m going to try my best to just go to another branch when I crave Carls Jrs
Annette R.
Évaluation du lieu : 1 Rialto, CA
Worst Experience ever. I came in earlier today for breakfast and used a coupon. I got a sourdough sandwich and with the coupon free hash browns and coffee, and another sourdough sandwich combo without a coupon. The cashier«EMMA» gave me this rude look when I handed her my coupon and just rang me up with attitude. After my order was ready I saw that I was missing an order of hash browns I went to the cashier and let her know that she still needed to give me my other hash browns. She quickly snapped and said with attitude that NO I was wrong and I only paid for one hash browns. I snapped back and reminded her I used a coupon and it clearly stated FREESMALLCOFFEEANDHASHBROWNS with the purchase of a sourdough sandwich. She quickly changed her whole attitude and reread the coupon and turned around to get me the hash browns. By that time the cook overheard everything and gave me my hash browns and even a little extra. This cashier seriously needs an attitude check. I’ll definitely think twice before coming back here again.
Rodriguez A.
Évaluation du lieu : 1 Los Angeles, CA
Wow! Never been to such a filthy restaurant in my life! We walked in and there was food and who knows what else all over the floors, crumbs in ALL the tables and when we looked behind the register there were tomatoe slices laying around the counters and crumbs all over the cooking area along with other food items that clearly don’t belong. We walked right out it was Disgusting!
Daniel A.
Évaluation du lieu : 2 Covina, CA
Horrible service at the drive-thru, which has customers open their window on the passenger side. This place needs to be rebuilt.
Ryan M.
Évaluation du lieu : 1 West Covina, CA
How hard is it to put no mayonnaise on a chicken sandwich? Apparently it’s too hard for these geniuses. Extra mayo and no lettuce when I asked for no mayo. I know it’s 2am but try a little please? Not the first time either. What else do you expect from GED dropouts though? Check your food before you leave the drive through, people. You’ve been warned. Edit; BROILERWASNTWORKING? Only fried food available. Just close down. You suck.
J M.
Évaluation du lieu : 4 San Dimas, CA
Good menu all hours breakfast or dinner… good value for your buck…24hr location. fyi the drive thru they use a basket to collect your money due to was it was designed but its all good.
Cindy W.
Évaluation du lieu : 2 Duarte, CA
I stopped by for a quick breakfast and sat the drive thru starving trapped between two cars for several minutes No iced coffee Drive thru window on the wrong side of your car Very disappointed The sweet girl at the window who offered me extra ketchup and apologized for the wait was not enough top make me want to come back Ih yeah and found fries in my tater tots :(
Hilary F.
Évaluation du lieu : 3 West Covina, CA
The drive thru is reversed, in that they give you the food through the passenger’s side. Anyhoooo. Yes, it definitely is ghetto in here. But oh well. My Spicy Chicken Sandwich combo still tastes exactly the same so I like that. Workers are really nice. Cleanliness could be a lot better… a homeless guy came in and asked if he could heat up his chicken sandwhich in the microwave… and they actually did O. O It was one of those sealed microwaveable ones you buy at like 711 or something. Not sure if that makes it better or not O. O Apparently they also accept competitors coupons, and you will get $ 2.00 offyour combo. I will try that next time and update my review.
Chris Z.
Évaluation du lieu : 2 West Covina, CA
They updated this place! It doesn’t look like complete utter shit! It still looks shitty, but not as shitty. However the food still sucks. Last I went, I ordered some fries, onion rings, and fried zucchini. Naaaaasty! I felt like I was forcing myself to eat it. I couldn’t even finish the meal. So to recap: The facility appears better than it was, however it’s still crappy.