Walmart Supercenter

Arisha was so helpful at the customer service desk with my return! no questions asked!

Friendly cashier. But lines are long. Need to open more registers. While i was in line, a little girl has lost her wallet by the toys area. Before heading to customer service. Someone had already turned in her wallet.
The cashier told her to wait by her register and she will go pick it up for her. It was Very nice of her.
2^nd floor by the clothing and crafts is very stuffy. Need some a. c!
Employees were all busy organizing the racks and they were chatting comparing to target. How they stacked their racks.
Compares to other walmart. This walmart carries limited of stuff.

Parking is a plenty here, cause it’s located in a mall setting. But you may have to park a distance if it’s peak shopping time.
2 things were what I only needed. Looking for the gardening are to look for a pair of pruning shears and coconut liners for some hanging planters I purchased at another Walmart. Found a nice Fiskars pruning shear at a better price than what I found at the Home Depot. So score for that! But I didn’t find the coconut liners so I figured I could find them at another store. The gardening section is very small here and not a lot to select from.
Checking out was easy. I brought my own reusable shopping bag. The cashier was very nice. Asked if I found everything I was looking for, and I replied yes, even though I didn’t find the coconut liner. Paid by debit card and off I went!

Why does it say Walmart in west covina on workman is a 24 hr. store? I don’t think so. Maybe they should stop lying to the public and fix their information. I am sick of lies from every direction from these large stores. It’s a flat out lie. Well I see we have a Jackass from Walmart who has a Mouth full of shit to say about how it is OK to lie to the public. Well let me just tell you TARD, It’s not OK. What’s wrong with you? You think because you have lot’s of money behind you that not only do you destroy small businesses but you can say whatever you want in your ads regardless if it’s not true? Oh my mistake. That is what this country is based on. LIES! WHY DON’T YOU KISS MY ASS YOU OLD PRICK. YOU ARE LAME. FOMF!

The thing I really don’t like about this particular store, and many of my friends agree, is they have a variety of things, clothing, example boys shirts, girls shirts, womens underwear, pet supplies! Whatever the case may be, then your choices are extremely limited when it comes to size/​color/​products! I don’t get it, is a huge store, I guess it’s because they have a full size grocery store on one level. It’s ok in a pinch it’s not by my home, but there’s a Menchie’s nearby

This place always has what I need, I know it’s a superstore but sometimes other walmarts don’t restock or anything! So if you’re trying to go to any Walmart go to this one

Worse cashier setup ever. Only one open in the morning n weekends are u serious? Management needs to get it together.

Large store, even larger disappointment. Incredibly unorganized and once I’m shown where the section I need is, they don’t have what I came to buy. Leaving with nothing yet again.

If i could put no star i would. Worst experience ever. I work in retail so for someone to tell me they couldn’t return a same day purchase was seriously retarded. Then to say that they didn’t know their merchandise enough to override the system when i clearly had the receipt and the description was on both the tag an receipt not to mention they had the same exact merchandise on display wow is that not why skus are made? On top of that all four associates involved had nasty attitudes before i even opened my mouth.

Love hate relationship with Walmart. I keep coming back because the prices are cheaper than target or any other convenience store. However, the customer service is horrible!
I stood in line to purchase my merchandise and the employee never greeted us, she had no eye contact whatsoever, she finished scanning our merchandise and didn’t even bother even telling us our total. It was such an awkward experience. However, I am not surprised! I had the same experience the last time I came.
WORST CUSTOMER SERVICE EVER!

I left Walmart today around 7:30. This employee by the name Anna that her badge says she’s been there since September 2015 went out of her way to help me find my item. She also opened another checkout to help me out during the long line wait. Amazing customer service. Wish more people would be like her willing to help and happy to care for customers. Thanks Anna.

I saw some Cholos from neighboring La Puente here arguing about Apple Prices. Trash. Prices are good. just the crowds this place attracts makes me feel like I’m a scene of the Walking Dead.

Great deals, but the store looks a bit not so friendly.

I have an intense love-​hate relationship with this place. I keep coming back because it’s SO much cheaper than city targets in LA, but it’s so crowded, so overwhelming, and considerably intimidating.
My biggest complaint is the fact that they never have enough registers open, although I do believe they have the manpower to fix that situation.
Overall, this Walmart is standard and cleaner than most. It’s best to go after sunset when there’s less people and easier access to quick register service.
I do love how they consolidated food products on the bottom floor so you can choose which side is more beneficial to park on.
Overall, happy they opened a Walmart in this section of West Covina.

Since moving to West Covina I have visited this mall several times. It is in a pretty convenient location and walmarts prices are always the best. This Walmart is pretty cool because it has two floors. Top is for home, electronics, and things like that. The bottom is where all the food and beverages are, this location is pretty ok it is kind of packed and a little messy at times, but I find exactly what I need.

Only 1 register was open, the line was wrapping around the store and the only cashier that was open told everyone to leave her register because she was clocking out.
Someone got the manager to let him know of the situation and he said only 1 register would be open for the night which was the register everyone was at and walked away. So the one and only register open is now empty. Everyone wandering around. All of the 8 employees that were on the floor were just standing around and talking.
Finally another employee gets to the register and she says she doesnt know how to ring something up. Now she is just standing there waiting for someone to come rescue her.
I have never seen a store so mismanaged full of employees who could care less for their jobs.
But hey it’s walmart people will still go even with the shitty employees and shitty manager.
This was just your warning.

This is my favorite Walmart in the area but I haf to give it 3 stars due to my experience today. This is the 1^st time I have gone here in the daytime & I will not make this mistake again! I have been standing in line with cold groceries for 30 minutes now. Are you serious?
There are 11 registers on the first level & only 3 registers. The lines are backed up into the produce section, making it impossible for customers to shop in the fruit aisle.
Aside from that, they keep this store very clean compared to others nearby. The associates are also very friendly.

I ordered a Women’s Schwinn Admiral Hybrid bike online and was supposed to be delivered to this store by midnight.
No updates, calls or emails 12 hrs after. Decided to call customer care and the agent opened the call by saying «I’m hanging up». The call went downhill from there. The agent said the order was on a «financial hold» for authorization of payment. Walmart must think all their customers are idiots of they think this is a satisfying answer for an order delay. FYI Walmart, a payment authorization takes seconds, NOT DAYS!!! And the transaction has been authorized and shows «pending» on my account.
Not being satisfied with this answer, I decided to email customer service hoping for a real answer. I got an automated message explaining how to check the status of my order online and how to cancel it.
Long story short, Walmart advertises low prices for inventory they don’t even have in stock and their customer service SUCKS!!!
Save your time and just go to Target. You’ll end up paying like $ 10 more bucks for a bike but saving yourself a looot of time and dissatisfaction.

First 2 Story Walmart for me. It took a minute for me to get familiar with the store but it was fine after that.
It’s not the biggest Walmart Supercenter but I liked the place. Good shopping experience.
It’s Walmart, you can only expect so much.
With low prices you get what you pay for and this one works for me.

This place is a mess.
I am usually a defender of Walmart. When everyone is all like: I hate Walmart, how can anyone shop there I only shop at Target, Walmart treats their employees like dirt, boycott Walmert, blah, blah, blah… I don’t agree. I believe Walmart fills a need.
But after going in this one, I just felt like I never want to go in there again.
It was a total mess. The layout is HORRIBLE. It is difficult to see the signs for the different departments. One you get in, its difficult to get your bearings, because the ceiling is low and there are no windows. The aisles are too skinny for 2 carts at once. Not one employee encountered the entire time.
Stuff was thrown everywhere– it was sloppy. I know its fairly new, but the front when you walk in has a horrible floor that looked dirty and old. Not a good impression.
I wanted to get outta there as soon as I could.
Not going back.