Yanni Rafik DDS

I’ve been coming here for years now and am very happy. It was more of an accident how we ended up here; through insurance reassignment. We gave it a shot here because we had recently moved in the area. I’m very picky with dentists and am very happy here.
I have gone to many dentists and know about «upscale» dentistry; here it isn’t like super high end, but I have never been satisfied with the work and accommodations at this dentist.
My most current experience is that I had an accident. I broke a front tooth. it’s so sad for me, as I had my teeth shaped when I had braces, so I literally have a «Colgate smile». I was devastated and in pain. When I called the emergency line, Dr Yani answered and had so much empathy for me, which definitely gave me the personal touch I needed for the situation. He reassured me over and over that he would help me out and has held his promise. When the lab sent the wrong color for the tooth, he was able to get the correct one expedited. I’m very happy.

I’ve had 5 star, 3 star and No star experiences here. Most of my 5 star experiences were provided during the beginning of receiving service. No star experiences include being mildly slapped in the face and jaw in response to non-​existent patient resistance. On one occasion, another dentist, other than «Yanni Rafik» or «Rafiki Yanni», provided services as «Yanni Rafik» or «Rafiki Yanni». I would have preferred the new dentist to identify him or herself with a name other than the same as the dentist that usually provides services.

I was recommended by a friend because my friend’s mom works here as a dental assistant. The staff here isn’t friendly and unprofessional here (except my friend’s mom) — even for me being a referral. At the beginning when you set up your first appointment, you get a fake friendly service because they want your business. Don’t expect too much from this office and I wouldn’t recommend anyone here. And for charging $ 1,600 for 2 tooth extractions they are getting pretty good business here. My prior dentist use to be in Arcadia because I use to live in Temple City. He’s retired and he doesn’t even charge that much for teeth extractions considering Arcadia is in an upscale area. This is our last time at this office.