Weddings By Design

Helping our bride to be was the purpose of this visit.
She had already been to a couple other locations and had a couple more booked in case she did not find what she was looking for.
They greeted us with a smile as she checked in. Call ahead for your appointment!
They gave us a nice lady who works there part time (over 8 years now) because she loves to help girls find their dress. She helped the bride pull multiple dresses from the room. As bridesmaids we were given a comfy couch to lounge on when we weren’t up helping pick dresses.
They have a little Kureg if you want coffee or hot chocolate. Which we needed cause the room was cold to us, but probably perfect for a blushing bride and her helper.
The other ladies in the store were around if we had questions and all curious and happy when our bride found her dress.
They take a picture of you and place it on their Facebook if you find the dress. It was lots of fun helping my girlfriend and she was overall happy with the entire experience.

We had a terrible experience here. Generally I only do positive reviews but when it comes to life milestones, like a wedding, I feel like customer service matters more than usual.
We had looked at some of their dresses on prior visits, and eventually my fiancé said she was going to order dresses and grabbed the credit card to go to Weddings by Design. She was floating with happiness and excitement — this after being blown off with a simple request for info for a few days. There turned out to be some trivial disagreement in the communication between my fiancé and the owner, and the owner blew it up to the point that my fiancé left practically in tears.
I am self employed for 25 years, and I’ve never thrown away a sale like this. Every customer is important to me, irrespective of the size of the order. Apparently Weddings by Design has a different philosophy. Absolutely no attempt was made by the store to resolve the problem.
I gave 2 stars because the products are fine, and a couple of the workers were trying to be helpful — but the rudeness exhibited by the owner was over the top and unacceptable. Nothing personal, but I can’t recommend this place.

I had the best experience at Weddings By Design. I had 3 appointments scheduled in one day and Weddings By Design was my first. The shop has an awesome layout with more than enough room for my whole entourage. I was able to choose dresses that I wanted to try on with the help of my amazing consultant. She was so helpful and did not make me try on anything I didn’t want to or anything that was outside of my price range. The staff at Weddings By Design is extremely professional and personal. I felt like they were all there to help me find my dress! After going to my second appointment of the day, I skipped my third appointment and went back to Weddings By Design to try my dress on again and say YES! They got me right in to try it on again even though the store was busy. My bridesmaids also got to try on some dresses the same day! This is the best bridal shop I have ever been to and would recommend it to everyone! I was able to take my time trying the dresses on, my consultant Allyn was so awesome and helpful throughout the whole process. My whole entourage felt that this place was more personal, polite, and knowledgable than any other bridal boutique we had visited. 5 STARS!

Lets begin, shall we?
My partner and I are planned for a long engagement, and I have been dragging my heels on shopping for a wedding dress. Why? In January, I went to a certain VERY fancy and hoity toity wedding dress shop in West Des Moines and hated it. The consultant was perfunctory and super sassy. I normally love sassy; this woman was ripping on and off dresses so quickly, I felt as though she was telling me what I did and didn’t like. Fast forward to May. I gathered up three of my best friends to support me and headed to Weddings by Design.
Enter another very sassy lady, but this one was Oh, so sassy in all the right ways. Christy was our consultant and made me feel so comfortable. I was up front about my partner (who wants to hide the best part of their lives!?) and Christy put me right at ease. Not by shrugging it off, like so many others in the bridal industry, but by sharing her own stories, and asking me about ours. She was phenomenal from the beginning. She spent HOURS. HOURS.(a full hour beyond my appointment) helping me try and retry on dresses, and when I found THE ONE, she picked out the most incredible veil and belt on for it. Yes, I cried.
She crunched numbers and got me a very good deal. Still a few hundred dollars over my original budget, but for all three items, it was a very good deal, nonetheless. I put my credit card down to hold the dress/​belt/​veil with the written agreement that if I go home and want to change my mind, I have a few days (2) to rationally crunch the numbers and cancel with no cost to me.
In the end, I don’t know if I will keep the dress. My partner and I are paying for the wedding all by ourselves (parents are not fully on board), so I need to be practical, but if I DON’T buy the dress, I know that I will send all of my friends to this shop and I will certainly be purchasing my accessories there. If you want an LGBTQ friendly bridal shop, know that Weddings By Design and especially Christy is a fantastic way to go.

Weddings by Design was the first shop I visited to try on wedding dresses. Sandy was very nice and attentive. She listened carefully to the styles I liked and made suggestions based off of my responses to the dresses. I ended up loving an alfred angelo that she chose for me to try on. I didn’t buy it that day because I wanted to visit just a few other shops first, but nothing compared to this dress! I was able to call her again and make more order on the phone. This was the best shopping experience compared to the other bridal salons I went to! I would definitely recommend Weddings by Design.

Very friendly staff and great selection. Even though I wasn’t ordering the most expensive gown on the rack, I was treated with the best of care.