Goodyear Auto Service Centers

I finished with an appointment around 9:30am and came out to notice my tire was looking a little flat. I had a flight to catch at noon out of Bradley. THANK GOODNESS this place was nearby.
Customer service was excellent and understanding of my time crunch. Inspection was thorough and my flat tire issue was resolved in less than an hour. I will be visiting this Goodyear in the future

Services OK the service manager could’ve been a little bit more friendly and out going. I found the prices to be somewhat overbearing compared to other places. Points for getting me in and out during the scheduled appointment.

When i got here the man at the counter was very nice and helped me right away. It was about min. for my oil change but no big deal I sat and watched law and order which made the time go by quickly. $ 28 and i got the tires balanced and rotated as well. Nothing wrong with the car so I didn’t get a long sales pitch of what needed to be done and «it cant wait» speech. Good job I will be back in 3000 miles :-)

review for: GOODYEAR AUTO SVC CTR #0338
I honestly thought I found place I could depend on. Here is my story, my $ 0.02
I checked them on tire rack and they have great review, so I thought why not.
On Feb 27^th I went in and placed order for 5 Michelin tires (LTX M/​S2), I wanted this specific tire as it is for long daily commute and I needed to feel good about tires. Order was easily placed and price was matched with online «tire rack» price. Shipping was to be $ 10 for whole order. I was actually happy about everything.
Then manager, (Shawn or something like that) called tire rack and confirmed availability in CT (15 miles from us in warehouse). He, manager, promised that tires will be here tomorrow, Feb 29^th 2013. I did not need them next day, but we made appointment for Sunday March 3^rd (today as of writing this review). Manager promised to call me if anything goes wrong and they are not in by March 1^st, which I thought WOW, great service.
Reason for this scheduling importance is that I need to take care of tire stuff with 2 small children with me, or find someone to watch them while getting tire stuff done.
So I was at location @ 8:50am, they open @ 9am. I needed to be there 1^st and get job done.
:o (Manager showed up and we went to get job done. After few minutes manager returns and said no tires are here, but «I can have them on Monday @ 10:30». WTF, that was not part of deal or agreement or anything. His excuse they were never shipped. My response «I thought YOU were getting them your self».
Anyhow, lesson learned, I should have trusted my gut feeling, no «GOODYEAR AUTO» has ever been anything but a bunch of A$$holes.
As I have already committed to buy tires from them, I will return on March 5^th as manager once again promised to have them waiting for me.
2013-​03-​06
Update, as I had to return for tires. This time tires were in stock, local person went to get them himself, as he did promise he would, only 5 days later.
Installation went fine, however 1 hour became 2 hours. I guess it is not possible to install tires in 60 min, so this item I had to accept as car was in their garage and had wheels off.
I do have to return for tire re-​balance, as car is shaking at HWY speed. Once again I am not sure if this is normal to have to return for tire balance, as I thought their «special» equipment should have done this during installation.

They did fine, but I’ll never cease to be amazed by how any tire dealer will find ways to upcharge you.
Overall, the deal I received on four 65,000-mile tires, mounting, alignment, lifetime balancing, and lifetime tire rotations was very good. $ 440 out the door… But it wasn’t as good as you’re initially led to believe.
The tires were $ 83 a piece, and I had a «Buy 3 get 1 free» coupon. So the final total is gonna be somewhere close to $ 265 with tax, right?
Wrong. Here come the labor charges and other unexpected fees. $ 16 per tire for balancing, which is a deliberate overcharge… Wal*Mart does it for $ 5 a wheel. $ 24 extra because my car has Tire Pressure Monitoring… something Town Fair does for free. And of course, the alignment, which is not included with the purchase. Another $ 70 out the window.
Again, the total wound up at $ 440. But you know what? I priced out a 65,000-mile tire at Town Fair, and the price would have been nearly identical, and that DOESN’T include lifetime balancing. Other places would have charged even more, including Firestone and Mavis.
So that’s the story, not just about Goodyear Tire, but all tire centers. No matter which way you slice it, you’re gonna pay for your tires and lower end maintenance.