Amore Carpet & Floor Covering

Writing this as a courtesy posting for my mother, who had the absolute worst experience here and would not recommend it to anyone.
She first walked in to Amore Carpet and Flooring on Thursday, October 22^nd to request a flooring consultation. When my mother walked in (she is deaf by the way), the salespeople approached her, but continuously ignored her for other patrons. My mother ended up waiting for 45 minutes to be ignored by the salespeople who thought that other hearing clients were more important than her, as she was there well before any of the other patrons (I am appalled by this).
She thought it was a fluke (maybe the other patrons had appointments), and made an appointment for Tuesday, October 27^th at 11AM. She confirmed with the salespeople that she had the 11AM slot, and was assured that she would be well taken care of. An Amore representative met her at the location she needed flooring to collect measurements. Afterwards, he took her back to the main office (which was very close) to talk about pricing. When they entered the store, the representative left my mother on the side yet again for another client that just walked into the store. May I remind you that my mother had an appointment, and she was being ignored again.
The representative continuously got up and attended to other clients, telling my mother ‘one second’. My mother got very upset, and mentioned to the representative that this was the second time this was happening, and she had an appointment and should have been the priority of the meeting. To her dismay, the representative got up yet again to attend to another client five minutes later. My mother waited for another 45 minutes, and was never attended to. This shows an absolute disrespect for any clients, especially my mother who is deaf and is a customer that deserves the same amount of attention as any other client.
If you are looking for a flooring and carpet company that has any respect for customers with any sort of disability, this is NOT your place. My mother ended up walking out after being ignored on TWO different occasions. DO NOT COME HERE.