Happy Nails and Spa

I got my acrylic nails done at this location and not even a week after they started falling off! I went back to let them know what had happened and to see if they could take care of my nails and they just blamed the fact that I have small nails and that is why the glue didn’t hold on. I’ve gotten my nails done the same way at other locations and never had this problem. Never coming back here again ! First experience let me down !

Great brazilian waxes… now you all know a little too much about me though.

I have to say for all the Unilocal reviews that say this place is not clean. I have to disagree I have my cosmetologist license and I could vouch for them that they do sanitize all their utensils after one use and they also sanitize the actual chair. I don’t think their staff is extremely friendly but they get the job done right. Having target and a bunch of food places there and free one hour parking does come in handy living in LA where there’s rarely ever any parking anywhere. Prices are fair as well I think you can get a manicure/​pedi for less than 30 bucks.

It pains me to write this review as I have been a loyal customer of this nail salon for over 6 months and absolutely love Yvonne. Today, I confirmed a 7pm appointment (they close at 8pm) over the phone and was turned away at 7:12pm (LA traffic) because «I was late and they were busy». I explained to the manager that I was so sorry to be late but that I did have an appointment and I come there all the time. Not only was I turned away, but was given the rudest attitude as she waved her hand in my face to leave. I was not getting acrylics or anything crazy, and my usual time in/​time out is 30 min– I wasn’t asking them to stay after hours. I understand that it’s totally uncool to be late to a scheduled appointment but I am a longstanding, loyal customer who rushed from work to make it to this specific salon when I could have gone to one much closer. To me, this is horrible business and not how you treat you treat your customers. I will never return here :(

I went in for a gel pedicure. The lady picked up the wrong color. And then cut me twice. And then they charged me more than the price advertised on their website. But I guess I got a decent pedicure for being in the rush I was… Just don’t come here lol

Gave it a shot but I won’t be back. They didn’t turn on the heat when it’s 55 degrees outside so it was freezing and the lady had long nails making the massage etc uncomfortable. Awkward place too.

I frequent this location whenever I need a mani/​pedi. It was Sean’s first day there and I was his first customer. He was very accommodating and fun to talk to. I had to buy the gems myself from the Ulta across them because I was very persistent in wanting some. I love the way he applied them and how it turned out! Will be making an appointment with him again in the future.

I have been coming here to get my eyebrows waxed since 2009!

I came in for a 15 minute neck massage ONLY several minutes before they closed and was turned away. As I was waiting for a friend to finish up a manicure, the receptionist took a customer that came in after me for a longer procedure.
What a sorry excuse for customer service.
UPDATE: I was messaged and received a great customer care response. Many thanks to Kathy and the folks at Happy Nails for righting a wrong.

Got a great gel manicure from Hannah today! She did a great job on my stiletto nails!

So so sooooo happy with my pedicure, the scrub was great with getting all my dead skin off, however, to be honest wasn’t much of s foot massage. Quiet relaxing atmosphere. Would definitely return

Such a great place! Service is amazing, everyone is so friendly there. I got a gel manicure and a spa pedicure and I was so impressed at how fast they work and how nicely everything turned out ! Really clean paint job and long lasting.

Hilary is no longer working here, very disappointed with the quality that the other guy does. I went back to my old nail place in Texas while I was in town and even he made a point to comment on how bad they looked. Will be looking for a new place.

AWESOME SALON. Super clean and great customer service. David is great !!! My nails never looked so good. Manager is constantly walking around checking on customers. Receptionist is so sweet. A+++++
THANKS DAVID

Came in on a weekend with a gf to get pedis. Not too long of a wait. We were seated in about 10 minutes. They were accommodating and even let us sit next to each other. The space is not too big compare to other locations I’ve been to so had to squeeze through the aisles a bit. They are located on the second floor of a shopping plaza next to target. They have different packages you can get. We had the simple pedi which was good enough for me. Overall good job with my pedi. They have free parking for an hour in their underground parking garage.

Did an amazing job on my 6 year olds nails! Very pleased with her nails and fast service!

Eyebrow wax = $ 10
Neck Massage, 15 minutes = $ 15
Since I had a pretty great experience with these two services (eyebrows took no time and was painless– I have a high pain tolerance… The massage was right out in the open, but when it comes to someone rubbing my neck & back, I don’t care where I am), I’m definitely going to have to come back to get the full on pedicure and manicure… Even if the prices are a little more expensive here than elsewhere! Don’t let me down Happy Nail & Spa! If you do, then your business name is falsely advertising… However, at the moment, it’s not! :)

First off, I don’t understand the bad reviews. The people here were way nice to me. The tools were clean. Everything was sanitized. Ever think that maybe the problem is you? Let’s be honest… most people only come to Unilocal to bitch & complain in some sorry attempt to feel better about their miserable lives. Enough about that though… let’s get to the actual review.
I have a problem thumbnail. I damaged the nail bed like 15 years ago when I was a dumb ass college student playing roller hockey. Pretty much my nail only grows about halfway and then painfully rips off (unless i keep it trimmed to only have like half a nail). I’d been to 2 other salons who told me they didn’t feel comfortable putting acrylics on it even though i told them it had been like that for YEARS (in the past, I’d either had my new set nails initially done in NYC and then just filled here in L.A. or I had them done at Polished in Burbank, but I live nowhere near Burbank now. Who wants to deal with THAT traffic especially during Hollywood Bowl/​Greek Theater season?).
The head nail lady checked out my thumb, talked to me & gave me the thumbs up (pun intended). The guy doing my fingers and the girl doing my toes were friendly, fun and even helped me narrow down color choices when I couldn’t decide. I was there about an hour or so before close and several of them were talking to the receptionist about going out to dinner afterwards even.
it’s been almost a week… nothing has chipped, there’s no fungus (to the other reviewer… maybe you got it wearing flip flops. Maybe you just have dirty feet. Do you know how much funk is really out there besides at nail salons?). If I MUST have a complaint (because apparently that’s the trendy thing to do on Unilocal… perhaps it’s a requirement to post that I don’t know about), it would be that my fingernails are a little long for my liking since I’m pretty active. That’s nothing a little nail file in the confines of my apartment can’t fix.
As for the parking… word of advice: if you can go during the day & be done by 7, park on the side streets north of santa monica and west of la brea. FREE!!! (just check the signs to be sure there are no other restrictions)

I came here for a color change they were prompt to get me and no complaints. $ 10 was a bit steep for the service though

Second time getting my eyebrows done here and I love the outcome. Definitely recommend to get eyebrows done here. Although their is a bit of waiting time.