Hudlow’s Dry Cleaners

I brought my shirts in for the first time the girl there was very friendly greeted me with a hi and how are you today. Told her it was my first time in she welcomed me to Hudlows and asked how she could help. Asked her questions about the process, she was very knowledgeable and friendly plus their cheaper than any where else. I’ll be bringing my shirts here from now on.

I just stopped there for the last time. Not sure if she was having a long day, however, being rude to the customer is never a good long term business plan. There are plenty of other places to take my pants.

This place has definitely gone downhill over the years. Same high prices but the service is horrible. The past 2 times I have tried the drive thru there has been a sign which said the employee was in the bathroom. I waited 10 minutes and no one came. It took someone getting out of their car and going into the store to get her attention. Second time– same thing. The fact she is able to get to the front desk in less than a minute when someone is actually standing in the store leads me to believe she is not actually on the longest bathroom break ever.

I rarely write reviews but this is the worst service of any business I have ever shopped. I took in a scarf to be cleaned. It was soiled when I picked it up and the woman working told me they cleaned it but couldn’t remove the dirt without damaging the scarf-​I removed the dirt with my fingernail when I got home. I gave them a second chance about a year later when I took a coat in to be pressed this past week. The jacket was covered in wrinkles when I went to pick it up and they wanted to charge me $ 20. After speaking with the owner who made no apology for the terrible service and lack of workmanship but offered to resend it to be pressed (what kind of dry cleaner doesn’t do ANY cleaning or pressing in-​store), she threatened to keep my coat unless I paid her $ 10. I paid the $ 10 and will take my business elsewhere! Save yourself the hassle and cost of paying to have the work redone and go anywhere but here.

DO NOT GO HERE! I am a college student and I dropped off my winter coat that had faux fur on the top of it. When I got it back it looked like it was over dried and really stiff. The fur was completely ruined. When I went back to tell the owner what had happened she was very rude and said there is nothing that she could do because it was the manufacturer’s fault for making a cheap coat (that coat is from Express and cost around $ 200) and I had signed the liability form. I did not expect for her to give me a refund but some sort of compensation or ANY concern would have been nice. I think that if you run a business you should always cater to your customers and represent yourself in a professional manner. This lady does neither of these things! I am definitely reporting her to the Federal Business Bureau. ALSO Hudlow’s is overly priced for the poor work they perform.

Excellent Service. This morning Robin stopped the truck to make sure my suit got on it so I could have my suit back tonight at 5:00. I will never dryclean at another drycleaners again.