Best Western West Monroe Inn

The room was clean when I did my spot check. My vehicle was safe. My only complaint is that the water was yellow. Other than that the overall experience was comfortable.

I stay at Best Westerns probably once or twice per month. This is a lower end model. Like a converted Motel 6 style motor Inn. Guess they did the best they could with the exterior but it sucks. The rooms are more up to standard BW fare — moderately appointed, nothing fancy but liveable. Just bummed bc it looked like a regular BW online — BUT IT’S NOT.

I wish I could give this place NO stars!
1. Chair provided for desk is much much too big for the room. It doesn’t have to be a huge desk chair.
2. Why TWO mirrors side by side on the wall?
3. Light between the mirrors (room 129) has a bad switch
4. The «bathroom» is extremely undersized. In order to reach the toilet paper dispenser, one has to get up from the toilet! Unacceptable!
5. The valve in the tub/​shower is stuck in the mid position, meaning that water comes out of the spigot AND the shower head. The drain could use reaming out as well.
6. Having someone from the hotel rolling the garbage can down the walk in front of the rooms at 7:30 a.m. is NOT conducive to sleeping late — are you people trying to get your customers up and out early?
7. The clock in our room (129) is apparently not functioning properly. It kept proper time, but would NOT quit blinking.
8. EVERY room should have TWO folding luggage racks, not just one.
9. Lights over vanity need to be replaced; at least one fluorescent tube not working; other is weak.
10. NO meat with waffles and eggs at breakfast. Those pre-​cooked «patties» of egg are unacceptable — YUCK! If you insist upon serving them, at least have some bacon or sausage and biscuits with them.
11. As we were about the vacate the room, I glanced down at a towel laying on the vanity and noticed something move. It was a TICK! I’d say they need an exterminator.
I’ve stayed at a lot of Best Western outlets all over the country — this one was the WORST!!!

I WOULDN’T STAY IN THIS HOTEL AGAIN EVEN IF THEY LET ME STAY FREE!!! First the room is old and outdated. Its drabby and dark. The bathroom is so small you literally have to step in the bathrub to close the do… NO KIDDING!!! Second, they adertised having WiFi but when I called the front desk to say I couldn’t access it they said you had to be in a room upfront to access it. The maid service was bad as they never replenished the coffee pak after the first day of a 5 night stay. One night the one and only light in the small bathroom burned out and when I called the front desk for maintenance I was told no one was here except the front desk clerk and if I wanted the bulb changed I could come up and get one myself and change it. So to say it once again… I WOULDN’T STAY IN THIS HOTEL AGAIN EVEN IF THEY LET ME STAY FREE!!!