Texas Roadhouse

This place has the best chilli and bbq chicken! I loved my meal and the service was great! Can’t wait to go back

To be honest, I’ve never been to this particular chain; however, over the last month of driving by and watching the process of their construction I felt, as each piece of lumber was nailed and construction progressed, it was beckoning me to come. Come, come, come: eat my steaks: loaded baked potato and casear salad. This is the criteria to judge a steak house.
Upon pulling in to their completely filled parking lot, I began to worry there would be an elongated wait for a table. Luckily, I found a vacant parking space, fairly close to the front entrance. In through their double doors, the permeating smell of searing steaks captivated my senses, causing my hungry belly to grumble: feed me something seasoned that is Medium Rare.
The hostess was very nice and greeted me as she was properly trained too. I put my name in, took my pager, and cordially went to the waiting area (very suitable for fit a large number was waiting families) to enjoy some peanuts (being allowed to toss the shells willy nilly on the floor), and watch some sports on the rather large television they had setup there. Ten minutes later, I had my seat. A booth. I was pleased since I had my family dining with me.
Now — after getting situated at our table, there were many rather interesting features I observed about how they have their front of the staff ran (more will be discussed later). The person who sat us was not our server — even though this should have been the servers job (appears to me to be a waste of their labor budget by having an extra hand doing a simple task that should have been performed by the server), but she did walk us to the table and served us warm rolls with butter that was adequately seasoned — there was absolutely nothing notable about the butter. In my opinion they should have mixed a little honey to liven it a bit for the palate, but it is a chain so it is what it is. Getting seated is an ordeal of itself: you return your pager to the hostess, then another staff member takes you toward the steak display and grabs a basket of bread and goes about trekking you to the table. They don’t take a drink order: that is the end of contact with that person. One good thing is, is it didn’t take long until our actual server appeared to take our drink order.
We ordered an appetizer as well. The cactus blossom (another item I judge a steak house by). I’m a sucker for them at steak houses. Looking back on it, the cactus blossom was somewhat on the salty side. For my main dish I choose the bone-​in Ribeye after toiling my choice of that between the cowboy cut sirloin. The bone-​in ribeye was 23oz compare to the 16oz cowboy cut. Had to go with the bigger option since everything is bigger in Texas. At the Texas Roadhouse. LOL!
My steak came out exactly how I ordered it. A perfect Medium Rare. I was very satisfied (and if anyone states anything about steak sauce or they offer you steak sauce, then you should be alarmed the steaks are terrible or they have absolutely no comprehension, understanding of how steak should be prepared, cooked and served). No proper steak should ever need steak sauce. It is an abomination. Thankful they didn’t offer any when my steak was placed in front of me in a timely fashion. The bake potato was pleasing with its cheese, sour cream, and crumbled back on it. The caesar salad was sub-​par. It needed pepper. It was very bland, and the croutons were soggy. I will know better for next time I pop in to not get this side item.
Things about their front of the house service. Although they were very efficient and quick, somethings I dislike while I am trying to enjoy my meal is seeing multiple staff member standing about or leaning, lurking, even taking amongst themselves. There was way too many staff members there. It was almost overwhelming. Another thing is, we have several different people asking us about refilling our drink three or four times during our meal. A bit rude in my opinion being interrupted a lot by this process when you are having a meal with your family; however, our server was the only person to bring us refills when she noticed our drink was half consumed. She didn’t even ask if we want more, just brought it. That is the epitome of great service when they perform like that. The others who swarmed our table were completely unnecessary. Hopefully, after their mad rush of being new, this unwarranted activity will be extinct.

Steak dining options are pretty much limited in these parts and I was really glad to see this location resurrected from previous failed restaurants. Watch out Twin Cities, it looks like Texas Roadhouse is here to stay! (and has ample room for large parties, posting an occupancy load of over 300 people) The grand opening was this past week on Monday, July 27.
I arrived here after the lunch rush on a Saturday afternoon. After checking in at the hostess station, I was given a pager and told it would be a 10 min wait, which was very reasonable for a busy afternoon during opening week. There were plenty of benches in the waiting area in the nice, cold A/​C to pass the time and ample seating at the bar.
Once seated, complimentary peanuts and fresh, oven-​baked dinner rolls with honey cinnamon butter awaited us while drink and appetizer orders were taken. To my surprise, both drinks and appetizers came out quickly, which allowed me to refrain from getting too full on those addictive dinner rolls. The frozen margarita with extra Patron shot was the perfect treat to beat the summer heat. The highlight of lunch was none other than the glorious 23 oz Porterhouse T-​bone steak, cooked medium and filled with meaty, grilled, juicy, flavorful goodness. Each bite was sheer perfection and the steak literally melted in my mouth. No steak sauce nor additional seasoning was needed as it had the right amount of spices.
Our server, Sydney, delivered exceptional customer service and was very sweet, friendly, energetic, and personable. Despite it only being her third shift, I thought she did an amazing job and appreciate her hard work! Although the whole place was busily buzzing, she came back to refill drinks, check up on us and our food, and thus ensuring a wonderful dining experience.
Normally, I am not a big fan of chain restaurants, but this Texas Roadhouse location has certainly changed my mind. I also have to give major props to the management team for properly training their staff before opening week– the entire staff’s hard work and efforts shows! (Staff even wore t-​shirts with the «I love my job» slogan!) I recommend dining during non-​peak hours for the best «steak-​cation» experience. Visit Texas Roadhouse for quality steaks and great service with a smile, howdy, and yee-​haw!

First off, I want to state that the three star review is purely based on service. We were seated at a small table about three feet in front of the busy, loud kitchen. We were able to watch the staff touch many different surfaces (table, trash, ice, food) then touch the food without washing their hands. Bad placement for a table to say the least. The food was excellent, I ordered Pilsner beer, received a small glass. I ordered a grilled chicken salad with honey mustard dressing, received fried chicken salad with ranch. My husband ordered a steak and it was delicious!