Subway

My son and I were warmly greeted by Erika. She made sandwich recommendations and generously piled on toppings requested by my 15-​yr old (who could eat a refrigerator), commenting on what a healthy eater he was. We each left a dollar tip in the jar, appreciating her excellent service.

Why does Subway have a menu if they’re just going to ask me what I want on my sandwich?
You have a menu right there with sandwiches listed for Customers to choose from. It shows the name of the sandwich, what meats, cheese, and produce are included, and the type of bread.
I ordered the Italian Hero Sub and the first thing I get asked is, «What type of Bread?»
I advise them I want the bread the sandwich is supposed to come with.
The person behind the counter says, «Sourdough?»
I said, «I think it comes on Italian bread according to the menu there.»
Next thing I get asked, «What kind of cheeses?»
Again, I advise I want whatever comes on the sandwich.
The person behind the counter tells me I can have any cheese, meat, or produce I want.
After pointing to the large poster on the wall of the Italian Hero, I said, «Can I please have that sandwich there? The one on the menu and I want everything it says it comes with, please.»
After a blank stare and a moment of confusion, I’m asked, «What produce do you want on this?
At this point, the manager intervenes and shows the individual how to make the sandwich that is on the menu and on the big poster. The Manager was shocked that I had expected them to know the sandwiches that they have on their menu let alone the one on the big poster that shows everything it comes with. If I wanted to make my own sandwich, I’d choose the MAKE YOUR OWN SANDWICH option, I wouldn’t ask for one of the pre-​designed sandwiches on your menu.
While the store was very, very clean, the staff was super friendly, and the product fresh and very tasty, having to create my own sandwich after asking for one that you have advertised on your menu ruins the experience. It’s almost like the employees just don’t know or don’t give a shit… and that’s fine for a MAKE YOUR OWN SANDWICH, but I wanted the one on your poster, not an improvisation of it that I had to tell the Subway Employee how to make.
It’s a FAIL!

I have been to many Subway Restaurants before, but this one stands out the most for me. Not only it is clean, it is also spacious!
An employee there went above & beyond and definitely deserves recognition. Cynthia was very attentive and patient with my kids and I. She took each of our orders with a pleasant smile and made sure we had everything we needed to enjoy our meal. My kids even whispered in my ear, «she’s nice». Thank you Cynthia!

These girls are fast! Very direct and get the job done well! Make the best subway sandwiches in western Wa.

It’s Subway, so all the sandwiches sort of taste the same, especially if you order off the $ 5 menu. They do have pretty good service at this one though. The lunch hour here gets super busy but they churn through the customers like a dairy making butter. And it’s two meals for five bucks (if you have any willpower).