Walked in without appointment, stylist Liz delayed her lunch break to cut my hair. No waiting. She listened to what I wanted and gave me a great cut, just right! No pressure selling, but offered services and products in which I showed an interest. Invited me to join their club to earn free future services and/or products… I did. Service price was reasonable but I think the product(hair spay) was high priced even with a 25% discount. Surroundings were utilitarian, not especially comfortable, and should be updated which would make a better impression. BUT, I am very satisfied with the haircut, which is, after all, what I went in for.