Econo Lodge

Terrible customer service. The single worst experience I’ve ever had with a hotel or any business for that matter. I would give it zero starts if I could. After booking on
, I called the hotel directly to ask them if I could bring my dog because
said that the hotel was pet friendly, but I know that hotels might have different rules. The person I spoke to said it was not a problem and that it would be a charge of $ 25 per night for the pet. I drove in from out of town (over three hours) for my friends’ wedding, and when I tried to check in, they told me that I couldn’t stay in the hotel because my dog was over 40 lbs. The person I spoke with on the phone never mentioned this policy, and there was nothing on the website that mentioned this either. However, they refused to give me a room and refused to help me find another hotel. I called other places and there were no other hotels available that would allow dogs. I offered to pay more for the room and to pay for any customer’s room who had a complaint, but they still refused to honor my reservation. I should’ve paid attention to the bad reviews on
and Google. On an unrelated note, a police officer showed up while I was arguing with the employees, and he asked to see a list of names of the people staying in the hotel. The employee at the front desk gave the list to the police officer without any hesitation. I will never stay at another Econo Lodge again.

DON’T STAY HERE!
High crime rate
Cops were there when we walked in reviewing security tapes of something that happened the night before (a violent crime).
Also all outdoor entry ways, no hotel protection.
You can easily become a victim of crime here.
The people who run the place, are awful. They actually took my credit card info and ran up weird charges which I had to dispute via my bank.
DO NOT STAY HERE.

There is a reason this place is the cheapest in town. We arrived late shortly after midnight and checked in. The clerk said we could have a late checkout after we asked. The next morning sharply at 11:30 AM, the housekeeping employees rudely demanded we give up the room that the clerk said we could stay in until noon. For half an hour they pounded st the door and yelled, even threatening to charge us for another night. When I addressed my complaint to the clerk who checked us in, he said he knew about us being harassed by housekeeping. It is worth the extra money to stay somewhere else.
–Gregory Olaivar, United States Press Agency

Dirty room badly needs an update I need to uninstall Hotwire, they claimed it was a three star hotel. They will be getting the review next. The vanity is crusty and old, used soap in the shower, TV broken, dogs barking in the room below us and deep gashes in the walls. Part 2 Hotwire keeps contacting them. Every time the manager is gone for a week, ten two days, then an hour. Then you call back a guess what he’s gone a week. They are just screwing with me at this point. Hotwire customer service is making my ordeal 1000 times harder. Now emailed images to escalate the case. Hotwire is awful these people are awful. Liars and dirty cheats. I’m calling the BBB and health department.

Our room wasn’t ready at check in time. The room they gave us was dirty. We had to leave and come back to our original room and that is when the real nightmare began. The curtains were hanging off the wall. There were spiders and other bugs flying around. One window didn’t have a screen. The other windows screen was broken. The comforters were stained and a zipper was broken. The sheets didn’t fit the bed properly. The hotel was noisy. The man in charge was rude and unapologetic. The curtains smelled of smoke — we asked for a non-​smoking room. There wasn’t a spot for our dog to use the bathroom, so we resorted to driving a half mile down the road to a park. The TV was lopsided. The shower head needed repair. The bathroom fan was EXTREMELY LOUD! Oh and the continental breakfast consisted of bread, apples, bananas, little mini-​muffins you get out of a snack back, coffee, milk, juice, cereal, packaged yogurt and apple sauce. Great for my 6 year old. If you can deal with this be my guest, but it was not worth $ 100 a night. Maybe $ 25 a night like down the street. We checked out early. I wish I could give it 0 stars. The pictures are misleading. The people who run this hotel do the absolute minimum. I could not pack my bags fast enough. I wanted to RUN. Trust me, pay the extra money and stay elsewhere!

This is a cheap hotel. The man running the desk had a rude demeanor. However you get what you pay for
Pros: two beds for 60 – 70 $
–location is good
–room has all basic amenities (flat screen tv, cable, desk, ample lighting, ac/​heater which we did not use)
–beds were cozy
Cons:
— room appeared neat however there was a mild but noticeable odor
— shower looked like it could use a good scrub down with some bleach (toilet seemed clean) with my keen eye I noticed the bathroom walls had very small but noticeable dirty spots) cleanliness factor= C
–desk man tackled on addtl 12 $ for my disabled sister, which was not expected and very annoying as we booked a room with double bed and there were 3 of us.
–pool was not open for use big bummer, as it’s off season and ocean is still freezing
For those who can over look the «cons»… I’d say it’s a ok place to rest your head for a night or two on a budget. If your on the picky side you probably should spend a little $ for a nice place

We wanted to select zero stars but it wasn’t an option. My sister inlay was put in a room with an unmade bed that was FILTHY. THEY complained to corporate and then the management kicked them out instead of moving their room. The manager was rude and totally insane. DO NOT STAY HERE. SO NOT GO NEAR THIS HORRIBLE ESTABLISHMENT.

What a SHIT HOLE! Rude staff, filthy rooms… oh did I mention I found a used syringe and bloody gauze? Yup in plain site, great cleaning crew! I would have been better off to sleep in the car, the bed was like sleeping on a slate pool table, and the TOWELS, you could have sanded the bottom of a boat with them. The WiFi sucks out loud, could not even complete an email… i could go on and on but the syringe was the final straw
I give this SHIT HOLE a negative ten stars… save your $$$ and if you have to sleep in the car!

Disgusting, broken and poorly maintained. In short it was a dump… we booked during the memorial day weekend and paid a hefty price for this pathetic place!!! Never again, never never again…

We had booked rooms at a nearby hotel; it wasn’t even open for the season — why do they let you book at a property that isn’t open? That property referred us to the Econo Lodge in West Yarmouth. What a dump. We had a dog with us — I didn’t even want him to walk in that room. The beds looked disgusting; one had a broken ink pen on it; the spreads were stained and torn. There was an awful odor. We immediately check-​out and went on down the road. What a horrible experience. Do not go near this place.

My boyfriend and I stayed at this hotel for three nights. We found it online it was the cheapest around (in season). The room was what we expected nothing great. The fan let off a musty/​moldy smell but the A/​C did not (thank goodness). They advertise free wifi but none of our devices picked up a signal the whole time, even after telling the attendant twice. The bathroom was everything short of spectacular peeling paint, loud obnoxious fan and ants =/​The last night after having the house cleaner preform her duties I noticed the new bed linen had dog and human hairs embedded in it. We don’t even have a dog! ICK! I also found hair in the towels. The free continental breakfast was located in the tiny check in «lobby». It consisted of warm milk and oj, some bread, cereal (gosh only knows how long it had been sitting in those containers) and mini muffins. The pool closed too early 10pm ?! For a young couple that isn’t getting back from dinner and/​or drinks by then is s.o.l. Overall we got what we paid for and left a little more wise.
P.s We did NOT find any blood during our stay I believe this review was a sham. They posted the same review at a different hotel.

Ewww…
Okay, file this one under the category of «you get what you pay for.» I got us a double room for $ 58 in season from Priceline. The first room we were put in smelled like cat pee, the second, cigarette smoke, the third, wet dog. Gag! The manager finally opened up several rooms, gave me her master key, and told me to pick. We found a room that still smelled musty, but we could handle it.
The pool and hot tub are nice and the wi-​fi is free and fast. Breakfast is offered, but looks like coffee and cereal. Again… in season on the Cape and what more do you want?
Definitely won’t stay again, but we’re close to the beach and the kids have Cartoon Network, so they’re happy.

This place is FILTHY and poorly Maintained. I would say avoid at all costs.

My wife and I were looking for a cheap place to stay before heading out to Nantucket on the ferry the next morning. When we got to the Econo Lodge, however, the room looked and felt disgusting – we weren’t expecting much, but the condition was even worse than what we anticipated.
Before we went to bed, my wife examined the condition of the sheets – she found two spots of blood on one of them (pictured). We decided to check out and find some place else.
The woman at the front desk was understanding and refunded our money (we’d been in the room for about 10 minutes). While at the new hotel, however, she called my wife back and accused us of having «used» the room and that we «know what she means by ‘used.’» The woman at the front desk then put the charge back on our credit card (which we are currently disputing). I’ve also forwarded the info about the bloody sheets to the Hyannis health inspector.
Yes, there is a time and a place for cheap hotels, but use a different one.