Walmart Supercenter

This is my fourth horrible visit to this specific Walmart location recently. And I only go here for the convenience. Clearly, customer service is not their thing. First of all, one of the visits I had misplaced my car keys while shopping, I had spent a large amount of money – when asking around to the employees no one would help offer to look around the store in areas I shopped, and also 2 people did not even know how to call for another employee to check if they seen any keys around. Someone even asked «well do you have a spare key in your car.» Really? And if I did it would be locked right, in the car – and I would also have my house key and other keys missing as well. Thanks… I had my 5 year old – impatient, fussy, and hyper son with me, as a single mom running around this stupid store for a couple hours and spending a large amount of money, someone would have the decency to try to assist. Apparently not. Other than the rudeness of the employees on the night shift – which is when I often visit since I work late, on this particular visit tonight I simply walked over to a couple of employees (I passed several times shopping who were standing there talking about random stupid things for at least an hour while I shopped in the clothing department for an important dress shirt for a meeting at work, socks and bras, and underwear) in which I asked if it would possible to let me try on JUST the dress shirt real quick, in which one employee pointed to the guy she was with, and he sarcastically replied «No. That’s why the sign is on the door. It’s closed.» And with my reply, I advised him (thinking clearly when I approached them I wasn’t even near the damn door) that I did not see the sign, that the other 2 Walmarts I usually go to let me if it’s quick or if I just have one single item to test real quick it’s never an «inconvenience» for them – they will find an employee who is not doing anything to let me in for that one second. He said, «oh. We don’t do that here. No one is working in that station. Sorry.» OK. That sucks… but it is no problem I understand security measures. I am not stupid-​clearly. The poor choice of words paired with the sarcasm and tone of voice will have me boycotting this Walmart. Multiple of your employees are standing around taking about pointless things, doing nothing, including yourself manager, while it is SLOW, and some of them stocking and cleaning, and none of which-​ANYONE-​had any time to ask ANY random customer in the store if they could help them find anything – let alone a simple «HI.» Also I did notice as I was approaching the store there was a a lone customer pushing a cart out the door with some large items. One of the bigger items fell off of the cart and he struggled to get that picked up while holding onto the cart with the other larger item. Poor guy. I did not see anyone assist him as well, I have to wonder if he was even offered any type of assistance to help load his car or make sure the cart with the large bulky items reached his car – or even make sure he was ok getting to his car with no trouble with other people watching him, whatever he had must have been expensive. I just want to point out as well. Manager, you could have done better. It was slow, you’re not doing anything, you’re standing RIGHT there near the dressing room where you can standby and watch, with the employee who is also not doing anything, and what could hurt a simple second to let someone try on ONE shirt while you are chatting away the night during the slow period? But, I am not even bothered by that as much as I am for the lack of customer service at this particular location as often as it happens. And I really hope someone actually reviews these and pays attention to the type of people they are hiring. I must say, I have never ever had a bad experience with the day/​morning/​mid day workers. Looking at other reviews… hopefully things change here. But I am not expecting it to. I was super excited to see a Walmart in Westerville! More often than not, things are out of stock, the Walmart itself is smaller so I do not expect them to have as much as bigger better Walmarts. Some things unorganized and a lot of things not in the correct spot or tagged wrong. I am impressed with how hard the cleaners at night work though. You can at least get a hi or a smile out of them from time to time. Parking is OK. Convenience is great. They are usually on top of getting enough carts back inside to have available. And I usually see some Westerville cops driving around there to keep a look out. Bottom line is, I wish I could give 0 stars regarding customer service. I will continue to prefer to go the the Walmart Super Center on route 23 – Lewis Center area. Better selection, better management, wayyyy better customer service, better assistance, never ever had anyone be sarcastic or rude there, and always have things in stock, always someone smiling or saying a simple «hi.»

Unlike most Walmarts’ this location is clean & have friendly staff. But you can only come here for convenient items. Due to the small size they don’t have much inventory! The customer service line is generally not to long. This location is more about convenience since it’s close to my home, but when I need more options the one in Lewis Center is fairly close (especially since they finally finished a lot of the construction on 23).

Though this place is nice its just not as good as most wallmarts. Its not as big so not as much stuff to choose from. Though it is in a better area then the other wallmart near me its still not a good. I do think its still a nice store i really only dislike the fact its smaller and not as much stuff.

Well it seems my first visit to this location has proven my sporadic trips to the larger Walmart Superstores are not over.
While this store is newer, relatively clean and organized it is a bit tight and thus does not carry all items (or perhaps I should say all sizes of items). This will work for quick trips to find many necessities, but you may learn they do not have what you sought (in our case the larger bottle of vitamins for enough less to not buy at a more convenient Target) and you may wind up visiting another store anyway… First world problem, yes, but still good to know.
Though we did not interact with them beyond checking out, there were many employees on the floor that particular Sunday.

I find this Walmart to be OK. It is a superstore with grocery and department store merchandise. It is a smaller scaled down size, so the steps to follow your shopping list will be shorter.
The store is clean. The employees have always been facetime friendly. Perhaps the number of shoppers, transactions, or square footage determines the number of employees. On 3 separate occasions, I have overheard employees discussing management problems. Expect to find only one person covering a department. Often more than one department. Forget about it if that person is at lunch while another covers her 2 departments, and the 2 from the one on break. Especially if there is a key needed to unlock a case, or a question to be answered.
Bring a cart in from outside with you. The majority are usually still outside, waiting for someone to finish a task, before they can bring them in. There are plenty of roomy handicap spaces.
Recently I was shopping for a specific bike helmet. The website showed it only available on the farthest side of town. It could not ship to home, but to your store in 8 days. On a whim I looked and found 3 at this location. I looked up a grill in the store. It showed not available at this store. One on display. 2 in the shelf. This may be a blessing for that elusive, must have, item that everyone is searching for.
If you are a bulk buyer, you must settle. My wife’s flavored water is on sale, but only 2 cases of 20 are available after the truck was just unloaded. «We should get more in 2 days». Make another trip, and hope it arrived, or wasn’t claimed by another.
In a nut… It’s a small superstore.

This Walmart is THE WORST! I have been going to this Walmart since it opened because I live about 2 miles away. I figured it would be more convenient since it is so close however it is much worse. Because their inventory is out ALL THE TIME you have to go to multiple places to get different items when it should be all in one place. The workers are nowhere to be found when you need help locating something… It is a legit man hunt to track them down in the store. Then once you find them they have no idea where the merchandise is and they give much attitude. It is frustrating going to a store that is constantly out of items. I tried for a solid 6 weeks to get a specific toothbrush and it still has yet to be stocked. And at night their customer service at the registers are awful! Needless to say I wont give them anymore of my money… Well they don’t get much anyway since there is nothing to buy because its gone and never restocked.

This Walmart happens to be 4 miles closer to my house than the one on Morse Road (but it doesn’t really seem like it). I had to come here the other night due to needing a few more items for cake pops. I like this location a LOT more than the morse road location. It’s cleaner, and employees seem to be friendlier.
While the store itself is smaller, you can still find almost everything that you need.
The only problem I had with my recent visit was with the employee who was in charge of the self check outs. While I am checking out (which I was at the one closest to him), he was saying some pretty nasty things about those about to be in line, or getting ready to use the self checkouts. I thought it was a bit rude of him. I would recommend better signage to indicate which one are available for use, as this seemed to be his issue.

I try to avoid Walmart. So does Sweetie. But we were out and about today, and needed something that we had to get at Walmart, so we sucked it up and went.
This one isn’t too bad. On a Sunday, Superbowl Sunday, with storms coming, the first of the month, it might have been crazy. It wasn’t. We got a decent parking spot, didn’t deal with too much craziness out there, and made it through the store okay. Found what we needed, GTFO. Checkout was reasonable, though the self-​serve lines were full, and everyone had problems, so we went to an aisle with a cashier. Made it out alive. Phew.

Compared to other walmarts, this one isn’t bad. It’s kept cleaner and nicer than a few of the others I’ve been in. I really like how they fixed up the while shopping center when they went in but their employees seem pretty rude and they don’t care at all which is the normal vibe I always get when I go into a walmart

First off, I would like to say that I despise Walmart. It’s not because of the size of the store it’s because of the amount of employees (or lack there of) they have available to cash people out. I actually love the vast selection of items (yes, I am one of those people who like to have 100 different lamp shades to pick from) and their low prices.
Anywho, my son starts school tomorrow and of course I have gotten 0 school supplies (except for the backpack) so we pass this Walmart on the way home from football practice so we decide to stop in and take a gander. I go to the section of the store that has a HUGE sign above it that says, «Back To School» (or something to that effect) on it. THERE ARE ONLY TWO AISLES OF SUPPLIES. Are you freaking kidding me? Two aisles? AND, not only are there only two aisles of school supplies that 100 people are trying to shop in and can’t because of all the carts, MOST OF THE ITEMS ARE GONE! I left my cart right in the middle of the store and took my happy butt to the Walmart on Morse Rd.
They obviously do not have much common sense. Two aisles of supplies right before school is not enough. Seriously Walmart on Schrock Rd. Get it together!
*I will say their grocery depat does not such as much as their back to school dept does. It is actually quite nice and very clean.

This certainly isn’t the most spacious walmart in the area, though that’s hardly its only or its biggest problem. For one thing, one can hardly ever find an employee walking around to help them, I’ve walked out empty-​handed many times just because I couldn’t get help. I’ll want to buy something from the video game case, but since all the employees in the electronics section hover around the electronics counter rather than roam their department, I’ll be less inclined to buy games. Ditto for their lackluster sporting goods section, I had to figure out for myself how to get a bike out of the display.
Underwhelming customer service aside, the employees are friendly and I’ve even seen them open up a register when queue lines got too long (not something the chain is known for) which surprised me.

I’ve been to this newer Walmart Supercenter a couple of times. This time I’m more impressed because I had my eye on something I wanted to «beautify» my home with. The employee up in the auto area was very nice and directed me to the clocks section.
While this Walmart may be hard to navigate, with the way things are organized in the store, it has just about anything you really need. I’m always adjusting to new stores and figuring out the structure of where everything is located at.
Then when I went to check out at the self service the lady was very nice and helped me out. Overall, this store is not too bad, because I know when people think of Walmart they always have this bad image but really Walmart is the same thing as Sam’s Club just without the bulk items.

Ordered a package online and had it sent to this store. According to fedex they delivered the package and it was signed for but walmart could not find it. I called their onlline store customer service number and they told me they were sending a replacement. So now I have to wait another week. Not worth the money I’m saving.
Outside of this experience, the store is new so that’s good. Employees are your standard walmart employees that are just there to collect a paycheck and don’t seem to care about service sad much as they claim to.

They literally have 1 cashier working in the entire store. I’ve been waiting in line for over 15 minutes trying to check out.
This is what happens when you shop at Walmart.

It would appear that the price of my soul is $ 13, because that’s how much cheaper Mobil-​1 0w20 oil was here than next door at the auto parts store. $ 22 vs. $ 35 for 5 quarts. I broke my years-​long «I’m not shopping at Wal-​Mart because they’re almost single-​handedly destroying the fabric of America» streak for $ 13. Will I be back for the great deals? Probably. Will I hate myself for it? Probably.

I usually hate Walmart but going to the Westerville Walmart was very nice. I went food shopping. They had more choices then Kroger and better prices. This was a nice, clean place. Everyone was very polite as well. I went opening weekend.

A Walmart is pretty much a Walmart where ever you go. However the newer stores, like this one, have an updated look. This is a Walmart Supercenter which means it’s got grocery items, vision center, pharmacy, garden center and photo center. So just about everything you need.
I shop at Walmart for home goods and toiletries. I don’t buy produce there anymore. I have and in my experience it wasn’t very good quality. Maybe this store will be different, on my first trip I didn’t check out the produce.
You can also do one hour photo printing here, order prints online and pick up in store.
Checkout lines can be long. I was thankful to see 7 Self-​Check stations, that line moved very quickly.
Don’t feel like going in to shop? You can shop online and then pick it up in the store. You’ll get free shipping.