Five & 20 Spirits & Brewing

We had outstanding service even with a large group on a Friday afternoon. Steve took great care of us and was very knowledgeable about all their products. Great wine, spirits and beer.

My two star review is based solely on the service we received at Five and 20 during our «minimoon» in Lake Erie Wine Country!
All the wineries close at the same time (6 pm during our trip). We arrived in New York a little later than expected, and began day one of wine tasting close to 5 pm.
Johnson Estates welcomed us with open arms and wine glasses for a tasting at 5 pm. When pulling into Five and 20 at 5:30 pm, a young woman was taking down the «open» flag and told us to come back the following day, as they were closing. Hoping we could make it one more place, we stopped by Noble Winery. Again, a welcoming employee and wine tasting awaited.
Day 2 we decided to try Five and 20 again. We were looking forward to a change of pace and eager to try beer and spirits, in addition to wine.
We were disappointed, as the one (different than the night before) employee working knew absolutely nothing about spirits or beer. She continued to tell my husband, me and other customers «that’s not my thing» and «I don’t know anything about beer.»
While the wine was tasty, our experience was completely ruined by two less-​than-​enthusiastic employees and one unknowledgeable employee.
You’ve got a good thing going, Five and 20, HIRE NEW STAFF!