Daphne I Panagotacos, MD

I was very impressed with the level of care. I also received a phone call afterwards asking how things were going. I would definitely go to them!

My husband and I have been patients of Dr. Panagotacos for over a decade.
Dr. P is specializes in Mohs surgery and has treated my husband’s pre-​cancerous moles with care and thoroughness. He had no complications and skin healed like new each time.
Dr. P has also put in fillers on my face several times. I cannot imagine any doctor who would do this with more care and meticulousness than Dr. P. She not only is very experienced, but she also has an excellent ‘eye’. All this makes a big difference! I’ve been exceedingly happy with the results.
We recommend Dr. P without reservations.

I am a physician who saw DR. P for a serious skin cancer. She is one of the most caring, empathetic doctors I have ever meant. I only hope my patients feel the same way about me. She also has excellent clinical skills as well as a wonderful personality.

Wish I could rate the back office separate from front… I ADORE Lena! The front office receptionists are rude, have no idea what is going on, no people skills… Period. I work in the health care field and would be fired if I spoke to a patient the way they do. So unprofessional. Their office manager needs to take hold asap

Thorough, friendly, effective. Dr P and her PAs are the first dermatology office that I have been to that I don’t have to self-​identify skin issues. They find them.

Dr. Panagotacos is amazing. I went in for my first appointment and staff handed me paperwork and walked me in on time. I loved Dr. Panagotacos she doesn’t mess around she gets it done and quick but yet answered anything I asked. I was in and out I felt comfortable and I’m so glad my friend recommended her. You don’t find anyone like this around anymore. Was happy to meet her and will be happy to make my next follow up appointment.

Professional, highly recommended. I have had surgery by @Dr P” for skin cancer and would highly recommend her!!!

I always feel good when leaving Dr P’s office. The treatments are complete and effective, the staff is pleasant and helpful and I have no worries…
Thank you!

This is a sad review for me to write. Personally, I like Dr. Penagotacos very much and think she’s a good doctor. She’s very personable and caring. More than once though, I’ve had front desk/​billing issues. For example: I’ve asked for invoices to be sent to me and nothing happens. Then months later, I get a Collections notice that my bill is overdue and demanding payment immediately.
Recently, I needed to get something checked, a condition I was very concerned about that was causing me discomfort. I called for an appointment and her staff person said that she could see me in January. January? I have something that requires immediate attention. Waiting over two months is not realistic. I’d understand if it was a procedure or something non-​critical but when an existing patient needs something looked at right away, and usually, appointments with her don’t take more than 15 minutes, there has to be some sort of prioritization.
I then asked about her nurse practitioner — over a month to see her. Since the condition couldn’t wait, I asked for them to refer me to another dermatologist. Her staff hemmed and hawed and did not recommend anyone! Then, they had the nerve to say «You’re probably not going to get a quicker appointment with another dermatologist… yeah, I got an appointment for next week from a dermatologist that was voted the number 1 dermatologist in Ventura County three years in a row from a reputed news source.
If she’s just that busy, I can’t hold that against her, but at the very least offer alternatives to your patients who need treatment. Don’t just blow them off because you’ve got a full calendar. It’s simply not good business.
She’s a great doctor but not a good business person and unfortunately, the poor business aspect is gravely affecting patient care. I really hope she reads this and starts making some changes. She could be extremely successful on both the patient side and business side.

Dr. Panagotacos and her staff are all so professional, knowledgeable, and friendly. I’ve had very positive experiences with this dermatology office.

Do not go to this office. The staff is semi-​nice and friendly. I was prescribed antibiotics for acne here– a higher dosage than necessary by the nurse practitioner, Lena. When the antibitiocs were not working, she seemed it fit to prescribe me with an even higher dosage. I have ended up with severe problems as a result of the antibiotics and had it not been for some more guidance and instruction from Lena or the doctor, I would not be going through any of this. Lena was incredibly rude and cold and did not care about my problems as much as saving her butt from trouble when I was facing awful side effects.

The NP was lovely, smart and gave me the diagnosis.

The reason I did not give it a 5 star is b/​c I have only been there 2 times. Dr. P was very nice and knowledgeable. The front desk appeared very pleasant. They are extremely busy at the front, I have waited on hold for 10 mins-​thank God for speaker phone. Also, I called about something pertaining to healing and the nurse did not call me back. Bedside manners and a great Dr. is a bonus… If I had to choose, I choose someone who knows what the heck they are doing. Dr. P does that indeed. I can deal with waiting, and front desk personalities. It is a tough job dealing all day long with all the personalities of patients. That being said I recommend Dr. P and her staff.

I’ve been going to Dr Daphne for two decades and she is the most caring doctor you
Will ever find
Fred Wallin
Westlake Village CA

I wish there were a function allowing for separate reviews of front desk/​phone staff and medical staff. If so, I’d give nurse practitioner Lena 3 stars and the front desk/​phone staff 2 stars.
I saw Lena for a year before I had to move back to Redondo Beach for work. I saw her for occasional acne around my period, fine wrinkles, and some hyperpigmentation from sun. She is efficient, and listens carefully. I appreciate how Lena explains various treatment options. Also, she talks to me in an informal, easy way that’s personable. The only reason I wouldn’t rate Lena’s services 4 stars is that she usually seems rushed, and the time to ask questions is too short. My doctor here in Palos Verdes has a full practice and always takes enough time.
So, Lena’s services are decent overall. However, the front desk staff could benefit from basic training on patient service. When phoning for appointment and general inquiries, they are consistently curt, and sound as though I’m bothering them or interrupting. Recently, I had to call 4 times over the space of a week to request authorization for a refill. Each time the front desk staff sounded put out by the request. On my first three attempts, they transferred me to «nurse’s station line» with instructions to leave a VM. Not until my 4^th and final call, when I insisted the receptionist tell a nurse directly about my refill request — to avoid yet another week of delay — did Dr. Panagotacos’ office authorize and phone in the refill. It’s not difficult to be pleasant and minimally helpful. If they were, the overall office experience — and definitely patient services — would benefit.

I was sent here by my wife who is a client and she loves the place. I on the other hand will not be coming back. I came in for a freckle check and scalp cyst. They took care of the scalp cyst rather quickly with some cortisone and then came the freckle check aka whole body exam. Yeah that lasted all of 5 mins. My old dermatologist would look me over with a hand held magnifying glass and mark any freckles or spots that looked funky and come back and look at them closer. It would be at least 20 – 30 min exam. Today I was in and out 10 mins tops. If this wasn’t my first visit I wouldn’t care, but to was my first visit. How would they know just by looking very quickly at my freckles that none of them are cancerous or pre-​cancerous. Very dissatisfied with the service I received today and will be finding a different dermatologist.
If you are wondering why I am not with my old dermatologist, can you say Obama care.

Doctor P. is awesome!
Her wonderful bedside manner is complemented by a friendly and efficient front and back office staff. Any time I need to get in, the office is very helpful, and Doctor P is really patient when I call with follow-​up questions or have any concerns.
More importantly, the work she does is excellent.
If you are looking for a dermatologist, look no further and book an appointment.

Let me start of by saying, I’m not a patient person. For my appointments, I have to wait about 15 – 20 mins. before I get brought back, which I hate. In spite of this, I keep on coming back, so that’s saying a lot!
Each time I’ve had a different dr., as I’ve gone in for various reasons, and they’ve all been superb. They treat you like a person vs. a patient, they’re honest in their evaluations and they take their time to figure out what you need and to go through the options.

Having had an incredibly frustrating and unsatisfactory experience with a different dermatologist, we were referred to Dr. Panagotacos for a second opinion.
She is by far in a league of her own. She is incredibly patient, knowledgeable, and her bedside manner is second to none. She instantly made my husband and I feel at ease after having spent months worrying.
Her support staff is terrific, particularly Dani and Tanya. We feel so fortunate to be under Dr. P ‘s care now.

I’ve actually only had the patience to see this doctor one time. The front desk coordinators have been polite, but dear LORD how busy are they???
Every time I call I’m placed on hold for a minimum of 15 min. You know, where the pick up and say «Please hold.» and then you listen to their ads. I’ve timed them on my cell. Never less than 15 min. I’ve given up 5 times in the last 2 weeks.
I’m going to try to make an appointment once more before going back to my old derm. The time I’ll save not sitting on hold will surely balance out the drive back to Calabasas.
Dr. P, YOU MUST HIRE AT LEAST 2 MORE FRONT OFFICE/​PATIENT COORDINATORS.