Dairy Dan

I wish the weather was warmer. I’m really hungry for a Dairy Dan!!!
Best in the city

Really good ice cream! The prices seem a bit high though. The portions are gigantic so order a mini or junior sized.

Quick service at the drive through. Got the flurry with Oreos, definitely a good decision. The prices are decent especially for the amount that you get. Great place for ice cream!

Great service and really good ice cream and yogurt. And the prices are so cheap. Can’t go wrong here!

meh. i liked this place at first because their flurries are great and consistent.
however, i just can’t ever seem to have a good experience here anymore. they always advertise things and get rid of them super quickly. i was also given the wrong order once, but that’s not a big deal due to the fact that it was a misunderstanding and the girl who rang me up was new.
some of the girls can be pretty snotty. you can get better service elsewhere. there was one occasion where i asked for vanilla cone, and i hadn’t even been cashed out yet, mind you the drive thru line was super long and i asked if she could change it to strawberry instead. the girl making my ice cream quickly yelled back to her saying, «it’s too late i already started it». what kind of service is this? just remake the damn thing! it’s not that hard.
i definitely won’t be back to this place. i would rather go to the custard hut or the other dairy dan on ford road.

Love there chocolate shakes to die for this n a nacho bell grande from across the street is awesome lol

We are two grown women (not young troublemakers trying to take advantage) who came to your establishment for a simple chocolate soda. I’m sure your teenager «manager» will well remember us. We won’t forget her, as we have never experienced such poor customer service in our lives. We ordered two medium chocolate sodas and we received basically two chocolate shakes with NO discernible ice cream on top. After taking literally ONE sip we realized it was nothing like a soda and asked for a refund. She said she «called her manager» and was told she could not give us a refund because «that’s how we make our sodas» and she said «besides you already drank some» (literally ONE sip which quickly showed us that the entire soda was mixed up like a shake). She also said we were lying when we said there was no ice cream on top. If you tell me you are selling sundaes and hand me an ice cream cone and say «that’s how we make them», I’m going to request a refund as well. But it went way past that with her yelling at us – stating «we don’t just give refunds to anyone who asks», and «that’s how you make a soda and we have always made them like that» (not true & she’s definitely not old enough to know that). Then after yelling at us she not only kept our «sodas» but also kept our money and proceeded to slam and lock the window on us. She should not be running your store and knows absolutely nothing about customer service. I am a supervisor at a drug store and if anyone ever treated a customer like that they would be gone. I don’t want anything from you at this point but wanted to let you know I will never be back and will make sure my friends and family stay away as well. Also, just for your enlightment, here is a recipe I googled so you will know how a chocolate soda is actually made (the ENTIRE thing is never mixed together — which is why they call it a SODA and not a SHAKE — and YES, it does make a difference!) And by the way, my parents once owned an ice cream shop in the Traverse City area. You’re a ice cream shop for heaven’s sake — know your business & especially be keenly aware of your employee’s behavior.
Fantastic Old Fashioned Ice Cream Soda
By Kittencalskitchen
Ingredients
¼ cup milk or cream
3 – 4 tablespoons chocolate syrup
vanilla ice cream (couple of large scoops to fill glass)
club soda (cold) or seltzer water (cold)
canned whipped cream (optional)
Directions
Pour the milk into one tall 16-​ounce glass.
Stir in syrup.
Add in ice cream and enough soda water or selzer to fill almost to top of glass.
Top with whipped cream if desired. Serve with a long spoon and a big straw.

LOVE LOVE LOVE Dairy Dan! Best ice cream & best prices and so much fun. I live out of state and come here multiple times when visiting family. The hot fudge sundae with spanish peanuts is divine (get the whipped cream) & so is the turtle sundae & shakes. The sizes are generous while the prices are so reasonable. I can’t recommend this place enough!

I’m tempted to give this place three stars, on account of their parking lot being RIDICULOUS on nice nights, but the service is always pretty decent, and the ice cream /​smoothies are consistently good.
I have to say Marv (?), the owner is very nice. He happened to be in town from Florida with his wife (the sign said so), &he was standing outside watching the crazy lines of cars coming in their teeeeny parking lot. I was not thinking &parked in their lot on a nice summer evening. big mistake! After we had received our order, there was a huge lineup to get in the drive-​thru, meaning cars literally backed up onto Wayne Road. It took me nearly a half-​hour to get out of there, despite inching backwards, &having my foot on the brake &the car in reverse for a good majority of the time. Drivers were just plain rude, or simply too transfixed on the thought of eating flurries to pay attention. Luckily, the owner was standing there &eventually came over to help stop traffic as the drive-​thru line progressed, so that I could back out of my parking spot to get out of the lot. (Even though he did ask if I could back out with such a tight clearance between the drive-​thru line &the next car coming in off of Wayne, or if my boyfriend should do it. not cool, dude.) It was nuts. Next time, I need to remember to park on the side street, even if the line doesn’t look too bad!
Also know that their portions are HUGE! Especially for flurries. Their small is what I would expect a medium to be.

We are frequent walk up customers of Dairy Dan. It’s good enough that the boyfriend and I are willing to risk our lives running across the 5-​lane expressway, sorry, street, that is Wayne Road to get to it. They do have a drive up, but the whole thing about summer is getting out in the nice weather to walk to get ice cream, is it not?
Pretty standard soft serve fare, although they do have a lot of sundae and «flurry» flavors. I’m a hot fudge sundae kinda girl, and the boyfriend usually gets a flurry. I think he tried the mint chocolate oreo flurry last time and was very happy with it. Service is quick and friendly. I’d give them a 5, but I’m pretty sure they’ve gotten the size of our order wrong a few times. «Didn’t I order a small? This is huge!» But, I mean, more ice cream than you asked for, is that really such a bad thing?

Excellent service and always kind smiles. Usually cramped parking do to popularity…
I usually get Flurry with yogurt and Oreo.

We drive from Farmington Hills just to go to Dairy Dan. It has never disappointed in quality of service or ice cream.
The convenience of the drive-​thru is not the only reason we love Dairy Dan. When you think of drive-​thru you realize that you are going to sit in line, but even when there are cars ahead of you the employees come out to your car and take your order. Once you get to the window to pay your order is ready to go!
The ice cream is better than Dairy Queen and the service and convenience are awesome.

Service is not great here, in fact it can be a bit argumentative. I actually had to sit there arguing with some woman who insisted she gave me the right order when clearly she did not.
Ummm hello, shakes are melting for the people behind us right in front of my eyes, just give me my correct order please and stop with the attitude. We sat there for quite awhile in fact, ruining not only my experience but a couple cars behind me as they put a sundae up to melt as we continued debating. Holding up traffic, causing honking horns and backups on Wayne.
At some point she actually made a comment about well it was only a dollar or so anyway. Hmmmm. So give me what I ordered instead of wasting more ice cream lady…
Besides when one can only have sweets in small quantities every so often you want what you freaking want and when you do not get it, yep it sucks. I am not eating what I did not order. At some point I demanded my order or my money back, period, so she threw the money at us. Yeah guess who will not be back?