David’s Bridal

By far the worst experience I could imagine. I came here for a bridesmaids dress. Problems:
1. Didn’t get my name correct and put me down as the brides name. I came by myself so idk how that could have happened.
2. Took 20 minutes to measure me then said «so what size are you?»
3. Ordered my WRONG SIZE dress so I’m paying more to get it altered again.
4. Unnecessary expensive alterations just for a hem.
5. Called the Bride instead of myself when my dress was delivered.
Very upset and will not choose to come here again. Get your shit together, weddings are stressful enough!

We were so pleased with David’s Bridal and our consultant Olivia. She listened well, we started our search with a budget in mind but were totally open to styles. Olivia quickly helped us narrow down to a specific style based on what looked good and felt right. she was able to suggest accessories and embellishments that created a fabulous unique look. She joined in the fun with our wedding dress shopping group and created a memorable experience. We never felt rushed so we were all able to relish the joy of the day. Thank you Olivia and David’s Bridal!
I must add a couple of caveats… the alterations staff was lovely and did a great job on fitting the dress and adding the embellishments the bride chose. The dress became a perfect unique dress for my daughter. The alterations staff took time to make it perfect!
One concern was the up-​sale of the corset bra by the bridal consultant that was not used after the fitting because it added bulk to the dress, and of course there were no returns allowed on the now useless corset bra.
My other concern was we were stuck with altering the dress down almost two sizes due to weight loss of the bride. It would have been nice to exchange it for a smaller size but that is not an option. This is clearly explained during the purchase process but it kinda worked against us. One gets so swept up in the finding of the perfect dress and the ability to walk out with it, we should have calmed down a bit and come back in after the weight loss to buy the same dress but have it correctly fit. But that’s totally on us and not David’s Bridal.

I do not appreciate my information being sold — and having to deal with so much spam as a result. The spam comes daily to both my email and my home address (tons of emails and junk via mail about expos, photographers, and things I am not interested in). David’s Bridal did not ask my permission to do this and it is absolutely tacky and bad business. This is not okay and I will never do business here again or recommend this place to anyone.
I also did not appreciate a couple of things that happened here, but at the end of the day my expectations were not high from this place. I made the mistake of having a dress altered here (and being ripped off for alterations and a sash). Both were exorbitantly over priced. Private alterations that specialize in bridesmaid and bridal alterations would not have been as expensive. The sash was actually a headband and it was over $ 100.00, and I found it online later for dirt cheap. (Final Sale at David’s bridal of course). I also find it to be very poor service charging me extra for bra cups (despite my calling and stating that I did not want them immediately after the sale)…When I went to pick up the finished product, I did not even want to try it on. I had a bad telephonic experience with someone trying to reschedule my appt. the week prior… so I was there to strictly pick up. While there, I asked if I would get a refund for the cups I had stated I did not want and the person who helped me said «no, final sale,» and proceeded to tell me how the cups are so «great» and can be placed in anything.
Do you think people are foolish? This is absolutely ridiculous and very bad business. How do you personally charge someone for labor to place cups in, when you did not complete that work? Happy to have left and never coming back.
Shop here if you want to be irritated, incessantly spammed on a daily basis, and scammed.
*****Also the protective garment bag they gave me was dirty and I noticed that immediately when I was at my vehicle. I did not want to be bothered with their kind of service so decided to just keep the dirty bag which I also paid for.

I just have to say thank you to Jordan for helping me pick out my wedding dress. Jordan is so sweet, helpful, and knowledgeable! Also very patient. You have a very amazing employee. Thanks again Jordan you made my day!

They were very helpful with prom dress shopping. The dress quality is better than Windsor and for a better price. The staff was super nice and helpful.

Jordann was the most helpful customer service person I have dealt with in a long time.
A Sunday of bridesmaid dress shopping began actually at the Metro Point location. I knew the style and color of the dress needed, so I assumed I could walk in, try it on, order it, and get out.
Boy was I wrong.
The Metro point location was awful. Long story short, I walked out and was just going to order it online.
Thinking I’d give one more store a try, I called Jordann at the Westminster location,
and boy was I lucky.
I walked into her store 10 mins after my phone call and she already had the dress in different sizes ready for me to try on.
Such a pleasant experience.
The store didn’t have the size and color I needed, but no big deal, Jordann jumped on the phone and found one in Utah.
The dress was delivered to me in 3 days.
I highly recommend Jordann at this Westminster location. Work with her and you will walk out as happy as I did!

As a bride, the treatment that I’ve received at the Pavilions location far surpasses any of the other David’s Bridal Shops that I visited. I didn’t feel rushed there, I felt welcomed and a priority, I wasn’t in tears when I left. I found my dress that day! And only had to try on 2 dresses because they listened to me. At the other location (s) you feel like just a commission number with no real thought or care. In and out and onto the next bride it felt like. It did not make me feel secure with any choice I made. Marissa, the store manager at the Pavillions on Beach Blvd, is one of a kind and so is the staff. I couldn’t be happier with my decision not only with my dress but with taking a chance at another store. So again, thank you ladies soooooo much! One happy bride here!

This was my very first appointment shopping for my wedding dress and I’m so glad I came here! Jordann was so sweet and REALLY knew her store inventory. She listened to my wants and needs and found dresses that fit within my budget AND had sleeves, which was a miracle! She made me feel like a princess and was so helpful. Leah and the in-​house tailor were also super encouraging and kind. I’d definitely recommend their team and I think this is the perfect place to start dress shopping! The options are plentiful and you might just find your dream dress with Jordann’s help!

I was convinced my dream dress was at another store. I left the first store, (not a Davids Bridal) and I felt sort of sad. Like the dress I thought was «it» really wasn’t.
My bridesmaid suggested we stop at Davids. I had no appointment but the girls were quick to fit me in. They were so positive, so encouraging, and so passionate.
I tried on a few and found «the one.» One of the girls even cried! It was just so amazing to feel so cared for and supported. I only brought one bridesmaid with me but with the girls there it still felt like a joyous occasion. Can’t wait to get my dress!

The girls here are extremely helpful (specifically one and I didn’t get her name, but I will and once I do I’ll update this review so she gets the credit she deserves). I had an issue with my bridesmaid dress and the wedding I’m in is in less than a month away. YIKES! She helped me find a better fit the same day I called and also didn’t try to rip me off, which is unfortunately uncommon these days. I am so thankful for her help and was glad to pay the $ 20 rush fee for the new dress I got. I really appreciate good customer service and I’d recommend coming here. I’ll definitely be back once it’s my turn ;) #alwaysthebridesmaidneverthebride

I loved my experience with this store. I came in looking for my dress 3 ½ months early anticipating that my dress might have to be shipped in. I found my perfect dress and was told I was a size 6 and as predicted the store needed to order my dress. It came in two weeks early and I was over the moon to pick it up and take it home.
I encourage all brides to try on their special dress like I did before taking it out of the store!
The dress did not fit and I had to order a size 2. Again I had to wait for my dress to come in and this time my arrival date for the dress was 3 weeks before the big day. Luckily I got my dress in two weeks before the due date and know have alterations in line so my dress will be ready for my wedding day.

I have been to many David’s Bridals and this is by far the best one! They were helpful and kind. Their sales team was not pushy and they helped us find exactly what we were looking for.

03÷18÷2016−
Coming in I didn’t know what to expect cause I didn’t have an exact idea of what I like. I checked in then Christina arrived and let me know she pulled up some of the dresses I had put favorite online. She got me all measured up and we were able to pick out a few dresses. My maid of honor was too sick to come but I was not alone cause she stepped in to save the day. She helped me pick out my dream dress and was super excited for me. Thank You Christina!!!

I went to this location about a month ago to find a wedding dress. I made an appointment, arrived five minutes early, and was told to look around. I watched as groups were taken in after my arrival while I waited for another 20 minutes. Maybe it was because I was alone and less of an opportunity for business.
Fast forward to finally getting into the dressing room and my consultant was complaining about how she hadn’t gotten a break yet, they were overbooked, etc. It didn’t exactly make me feel great to be there. She then brought me numerous bras (I hadn’t asked for bras), all of which were either too small or too big, and then told me to wear the big one in order to try on dresses. The only two dresses she brought me were exactly the opposite of what I had asked for (I requested strapless, and she said I could just pay to have the straps removed which immediately put me way over budget). When asked why the dresses didn’t match my description, I was told that ‘lace is in style right now so I would have to double my budget’. The dress also didn’t fit because I had on a bra that was three cup sizes too big.
After I tried on the first dress, my consultant left me standing in the dressing room for ten minutes while she went to help someone else without saying a word about being busy with other people. Another woman stepped in (and seemed frustrated to do so) to help me with the second dress which still wasn’t what I had asked for as well as over budget. I wasn’t brought anything else, and had to get out of the dress myself. I poked my head out of the dressing room after several more minutes and found that my original consultant went to lunch (that break she had been complaining to me about not getting) and I was once again forgotten without a word of communication as to what was happening.
I ended up leaving in tears, and two managers called to apologize for how awful I had been treated but they offered nothing more. The fact that they reached out is the only reason this isn’t a one star review. They didn’t offer me any incentive to return, however, kept asking me to return. Why on earth would I go somewhere that treated me so terribly while I watched groups of bridal parties treated so much better?
I went to Simply Bridal instead, found the dress of my dreams for under budget, and was treated to champagne! Such a better experience, better quality of gowns, and more reasonable cost!

I am really happy that I made an appointment on a Friday morning for my first time trying on wedding dresses with Jordan! It made it much less overwhelming then I was expecting because it was just me, my mom and my sister in the fitting area, no other customers. I had no idea what I was doing or what I wanted… all I knew was that I was looking for a good deal, my budget was definitely under $ 500. It was very calm and I got plenty of attention with no rush at all. The girls that work in there were all very nice and supportive, I even got some good wedding ideas flowing with them because one of the girls is planning her wedding. I appreciated their positive comments throughout the appointment — very important, made the experience really fun and exciting for me!
I didn’t find the dress I ended up buying until I came back the next day, a Saturday late afternoon appointment. I was able to bring a friend and my mom again. We liked the dress that I was considering buying from Friday ($ 450), but I’m so glad that I tried on several more dresses of different styles because I ended up buying a dress I wasn’t expecting to love, and now… I can’t wait for my man to see me in it on our wedding day! I will say that the Saturday visit was a little more stressful because it was more crowded — but luckily it wasn’t my first time and I kind of felt like I knew what I was doing after the first appointment. I could tell that Stephanie was working really hard and I’m really grateful she gave me the time I needed to come to a decision that I am so happy about! I LOVE my dress & the experience of finding it… a really good start to my wedding planning! Oh & the best part… it was $ 99 because they were having a sale! Crazy… no one can believe it, but it’s true!
I thought they had a great selection and excellent service.
I also read later that it’s a good place for plus size brides to shop. I’m not plus size technically, but I’m not a small girl, so I appreciate when store have all sizes available and are body positive! Can’t wait for my alterations & to walk down the isle! Thanks to the Ladies of David’s Bridal for making it a great experience! Lynne, Stephanie, Jordan, Joanna & the sweet pregnant sales associate whose name I don’t remember, but she offered so much positive encouragement!

I came here looking for a last minute bridesmaid dress. Honestly I didn’t expect to find anything so last minute but Christine worked so hard to find me a perfect fit. I am so thankful for everything everyone in this store did for me. It was a stressful situation yet somehow they made my day so much better. Thank you to the manager as well for being so helpful. Really really great team!
Even though this store is a little out of my way I will definitely be coming back soon for my next dress!

I’ve bought several dresses from here for various weddings and events I’ve attend and it’s simple to see why, everyone is just so fantastic!
I purchased my wedding dress today and Leah was great and helped me find the perfect dress (even though I gave her very little to work with in terms of what I wanted) and Lynne was fabulous with my alterations. Everyone was a fantastic help from the moment I arrived and were all so pleasant.

Prior to my arrival, I had done some research with the style of dress that I liked on their website. Marisa was beyond helpful with excellent taste. I felt that she got a real sense of my style right off the bat and the first dress I tried on was the winner! I said «yes to the dress» on the first try. Obviously I tried other dresses but it was a hit from the first. I had excellent service as well from Chloe with the veil detail and told us a cute story regarding the cathedral veil that made my mother cry.
Thank you for an unforgettable experience.

Having such a small frame body. I didnt think I will ever find any dresses that will fit without spending a fortune on alteration.
But miracle does exist. Got the dress on Black Friday for ¼ of what it should be. And when I met Lynn. Her skill set my mind at ease. Thanks again for all you help. Everyone thought the dress was custom made because it fits perfectly. And the veil you helped choose. it went so well with the dress. We did first look. and husband did cried!!!

Just bought my dress here. My consultant was Olivia. She was great! She asked me what I wanted and the more specific you are, the better they can help you. She pulled 3 dresses for me and that’s all I needed. I loved the first one, second and third! I was a little anxious bc of the price but they seem to have a sale right now. It was right under my price point.
I think David’s Bridal has a decent selection of dresses in general ($ 100 – 2,000). The way their consultants are scheduled, they have multiple brides to help at one time. I don’t hold it against them and it’s nice to have some time to mull things over with your party.
Olivia truly made my experience a great one. She knows her dresses and I know a good consultant can mean finding your dress or not. Book an appointment with her and if they have it, she’ll find the perfect dress for you! Walk ins are also welcomed but if they don’t have anyone to help you, you won’t be able to try anything on.
In the same plaza as Target and Pavillions.