Soo about 3 – 4 months ago me and my bfriend bought 2 phones about $ 250 ea(virgin mobile) … after the first day of use i experienced bad connection and went to the store and they exchanged my phone… Now two days later i keep having issues with my phone again + my boyfriends phone went back again and again they exchanged the phone now went home and about a week later same thing this time owner ”Larry”” gave us an attitude saying we would have to pay a return fee(jajajaja) yeah right ! We refused and ofcourse they gave me a 3rd phone and to my suprise ofcourse it was horiible ! Called again and said we wanted our money back they ”wanted” to give us a hard time and we fought back and forth finally we got our money back after waiting 2 months to receive it … Oh yes and the worst thing i hated was that one time i called to report an issue and Larry asked me why arent you calling me from your cell phone(the one i purchased from him) and i said my sister has it and he had the nerve to ask me «’ why does your sister have it” i was dumb enough to anwer his question the right answer should of been none of your business! Ohh and let me also say larry also said ” i bet you did your homework before buying the phones with us” what is that supposed to mean. I mean who does not research the cheapest place to buy OFCOURSEWEDIDITSJUSTCOMMONSENSE I HOPE this review helps some one
Jason M.
Évaluation du lieu : 1 Long Beach, CA
Came in the store, asked about the brand new 4g phone. You would think if you are interested in a phone that is 299. They only answered my 1 qs that there are no live phones to test out but there is one where is a dummie phone that is not even turned on so can’t test out the brand new phone. They didn’t even ask in a few minutes I can help you if you have more questions. Bad Sales and bad service.
Matthew G.
Évaluation du lieu : 5 Rowland Heights, CA
I came here just to get a refill on my boost phone and I was extremely suprised with the service. The guy there was really informative and genuinely wanted to help me with my issues that I had with my phone. I couldn’t be happier. This is definitely my new boost store. :D