Sonic Drive-In

I swear. every time we visit this Sonic the blast machine is broken. Somehow sometimes the shake machine works though. Not sure how that works… At DQ it’s the same machine.
This was a 2 stars review until we got our food. My boyfriend ordered a meal that comes with onion rings. When he got his meal, there were no onion rings. He told the employee and she said «uh, that’s probably because we’re out.» He was never informed at the time of his order. She didn’t offer any substitute and, in an insincere way, said «yeah, I’m sorry.» We’ve had too many issues with this establishment and will not be returning.

Whenever I pull up to this sonic after work (like 3 times per week) it’s packed. & they always get me outta there SUPER QUICK and it’s always bomb. Never hesitate to hit up your local sonic!

they say they close at 12 on Saturdays. it is 11:30 and we are ignored. screw you sonic

If you have a lot of time to waste, go here! Twice now I’ve waited over 20 minutes in the drive thru. Fortunately I was able to get out of line and left both times. Never going back.

I don’t expect much from fast food places. I get there is not a lot of passion put into it but this place is the WORST. The handful of times we’ve there the wait has been well above 20 min and our orders are all wrong or the food is not made right. Tonight was the worst and we will never go back. We got food we didn’t order, and none of the food we did order. We called the Manager out and she indicated they were out of at least 4 of items that we ordered. So without consulting us they just randomly gave us food we didn’t order. We told her we didn’t want it, she said «What do you want me to do?» — Well lady, you could do your job. Manage. Have a little bit of customer service savvy. It was a disaster… we finally got our money back… but seriously? You give random food to customers without letting them know you are doing it and then act like WE are the ones with a problem? Weird.

Their ice cream machine has been broken for the majority of the past three weeks. That’s right. No cones. No Blasts. No shakes or malts. And not a single sign to warn you that half their menu is unavailable due to busted equipment.
I was here a few weeks ago with a kiddo who wanted a sundae, and again today with the other kiddo who wanted a shake. No luck either time. I couldn’t believe it when I heard the ice cream machines were still out of order.
I asked the carhop today what was up, and she said not only are the ice cream machines broken, but their AC is also busted (the drive-​thru guy several weeks ago told me the same thing). So, not only is a large portion of their menu unavailable, but it makes me wonder about the overall food safety of the place, if they don’t even have AC and apparently don’t have the funds to repair anything. The carhop thanked me for not screaming at her, and when I told her that I was going to complain to their corporate headquarters, she thanked me, saying «Yes! Please complain.»
I’ve had the same customer service issues other reviews mention, but this no-​ice cream business is the tipping point for me. Not going back.

After reading the previous reviews I was slightly nervous about coming to this location. Our kids love Sonic though, and it was the closest one. Also, I figured that it’s fast food and as long as no one was complaining about dirty conditions or gross food we were fine.
I was so happy with our visit! We always park and order so the carhops bring our food out to us. I figure if you’re going to Sonic you might as well get the whole experience instead of going through the drive-​through like you would at any other restaurant. The person who took our order was pleasant, friendly and helpful. They apologized because they were out of onion rings on our visit, but we quickly picked other options from the extensive menu. I wanted a BLT combo, which wasn’t on the menu, and they assured me I could get one.
When he brought out the order, the carhop was friendly and when we discovered that a drink was missing he quickly brought it out and brought the extra straws and ranch dressing we’d asked for! Considering I ordered food and drinks for six people I feel that the service was prompt and the food was hot!
We’ll definitely be back!

If Unilocal would allow me to give zero stars I would. They Are Disorganized And Have no idea how to operate. I would not recommend wasting your time.

The worst!!! DO NOT GO HERE IF YOU DON’T HAVE 20 MINUTES! The fastest I have ever gotten through the drive-​thru is about 10 minutes. I just waited 22 minutes for 2 combos. I timed it. None of the employees ever seem to know what is going on. They always apologize for the wait but I would prefer to just have a shorter wait! And the food is usually cold when I get it, but after the long waits I am so hungry I just take it and leave. Never again!!!

Pulled up to drive thru and waited a minute or so.
Voice said «Yeah What?»
Hmmmm ok must be having a bad day so I turned up the politeness to help. Did not work rude and short
For the rest of the order. Pulled up to window and the guy was flipping off the dome cameras and yelling profanities. He the came to the window and took my money. His name tag said he was the assistant manager!!!

Worst SONIC EVER! Done waste your time! They truly have the worst service. I even tried to call the manager and that did NOTHING! I’m not one to complain… But after waiting 10 minutes after pushing the button no one waited on us. Annoying and frustrating!

I’m sorry Sonic, but this is the last time I’m EVER coming to this location!
My 5 year old daughter really wanted to come here tonight for dinner, (she likes to eat in the car, lol!). We placed our order; one large number 7 combo with tots and a soda, and 2 wacky pack grilled cheese with tots and a cherry slush, one soda, one order of onion rings, and one waffle cone sundae. We waited, waited, waited, and waited… One hour later my husband and I were BEYOND PISSED! We pushed the button to ask where our food was, seriously one whole hour for the sonic!!! Nobody answered the intercom, we pushed the button 3 times! Finally someone answered, we told them we had been waiting for over an hour! The guy working came outside to ask what food we’d been waiting on. We repeated our order, he said «oh yeah that order was delivered to the wrong stall, and I canceled it an hour ago…» WTF!!! He said he’d get us fresh food and we wouldn’t be charged…
So we finally get the food… Less than impressive after over an hour wait… Wacky packs had no toys, the «grilled» cheeses were not grilled at all, we didn’t get our onion rings, didn’t get the waffle cone sundae… My diet coke was warm and watered down, (the one that had been sitting there for over an hour!) The guy working apologized, and said that 5 people called in, I get it, I can be sympathetic to that, but the food we received was atrocious! I WILL NEVER RETURN TO THIS LOCATION! I will go out of my way to the sonic on 95^th and Federal! I’m beyond pissed and disappointed in our experience here tonight. No customer should ever be treated the way we were! I’ll be double checking my bank statement tomorrow to make sure that I wasn’t charged for food we NEVER received!
Please don’t waste your time or money at thesis location! You’ll be disappointed every time you come here!
PS. I would love to speak to a manager or the owner of this sonic, because this shit was unacceptable!

This place sucks they are so slow they have no one working there i will never go back to. this one ever again 0 stars

Worst Sonic ever! Every time we come to this location the slushes are always melted. This time it took literally 25min to get 2 drinks and 2 sandwiches — food was cold.

Slow service, food wasn’t really that good. Hardly any fries in the box, burger was pretty bad — poppers were good. Won’t be back.

It’s been awhile since I had Sonic, but was craving it for some reason. This one is near my house and I went for it. I have been here a couple times and in that couple times the place was busy! Once was a week night and the other a weekend day. I really love fast food and I would put this in one of my top spots for a quick bite. I always try to get a different drink to get a different taste. I really love their ocean water! It’s blue tinted soda with a hint of coconut. Very tasty! The burgers are really good for this type of food and that is what I have always ordered. I’ve also had the fries, tater tots and onion rings as sides. My favorite would be the onion rings. Always crispy and delicious. Great place for a quick bite to eat!

This Sonic is okay. They are usually very friendly and correct any mistakes made (which unfortunately, happens quite a bit). The food is good, but it almost always gives me a bellyache afterward, no matter what I eat there. I do enjoy their big drinks, though, and I tend to go through the drive-​through in the afternoons or evenings after work to get something fun like coconut Sprite or cherry vanilla Dr. Pepper. I LOVE their cherry limeade, and their sweet tea isn’t bad either. All of the many flavors you can choose from for drinks is the real appeal here.

Well I just paid 6 $ for an iced tea… Ordered an iced tea and then some
Cheddar peppers for my dad and she handed me the tea said have a great night and let me sit there for 2 minutes Unattended Until I got sick of it and drove off

I’ve been in search of the ultimate Chicago Dog this summer.
As a quick reminder a true Chicago Dog:
1. Has a steamed all beef (Vienna beef if you’re going for the true meaning) Hot Dog topped with yellow mustard, bright green (fluorescent) relish, chopped onions, tomato wedges, pickle slice, sport peppers and a dash of celery salt served in the all-​important steamed poppy seed bun.
2. When the Chicago Dog has been made properly, you will get a taste of each ingredient in every bite. So placement of the toppings is paramount.
3. A Chicago Style Hot Dog is never boiled, but slowly simmered using steam heat.
4. AND most importantly, never-​ever ketchup… ever.
And you thought, it was as simple as boiling a few Oscar Meyer wieners and slapping them between wonder bread buns. Oh– the horror.
So, I cruise into Sonic and to my delight, they have a great Hot Dog menu… including the Chicago Dog.
The good news, they nail the dog! The Better news, Two Chicago dogs for $ 4.96!
They may not be Vienna Beef, but when I can get two pups for under a Fin ($ 5 in Chicago speak), how can I complain…

Leaving a wedding at the Westin, me a bit too drunk and my husband randomly craving tater tots, the Sonic drive-​in seemed like a heavenly oasis along the route home. Unfortunately, only the service earned a star. The tots and fried cheese sticks had an «off» taste to them, and my cherry limeade tasted exactly like plain ol’ Sprite. How disappointing!