Baker Graphics

After reading the scathing review of Baker’s, I thought «I need to provide some balance here.» I usually don’t write reviews, but they certainly deserve a good one from me.
First, if you want a really low price, hop on the internet, or go to Staples or Kinko’s (now FedEx). Don’t come here. That’s just common sense. We did a whole stationery suite — design, extensive hand-​holding, printing. Throughout, Maritsa (sp?) and the others clearly were looking at the developing designs with a critical eye. Maritsa is one of those people that, after a two-​hour working session, you leave thinking that you could go have a drink with her and it still wouldn’t be too much. She is so nice. And truthfully, the rest of the crew didn’t screw up at all. Everything was timely and professional.
The whole process was a couple of months: letterheads, note cards, little envelopes, big envelopes, 3 or 4 business cards, color choice, design detailsetc etc ad nauseum. I tell you, I hate having to deal with this stuff. Thank god for my wife, and thank god for Baker’s. It was expensive I guess (I have no idea how relatively expensive), but all I know is whenever I pull out a piece of stationery, put it in a fine-​looking envelope, and send it off, I have a nice feeling, something like «I bought a Mercedes instead of a Buick, but every time I sit down I feel good about my car.»
It’s hard to put a price on that.

MANY THANKS to the wonderful Baker Graphics team yet again!!! My corporate package turned out absolutely beautiful and was completed ahead of schedule, so I could rest easy that I was totally prepared for a major meeting in New York. From the stunning design to all the final printed material, I could not be more pleased. The professionalism and creative expertise shown by the entire staff, especially the art director, surpass all of my expectations and made me look like a star.
I most definitely look forward to coming back to Baker Graphics for more of my future projects because they always come through for me!

I had a similar experience with a basic poster mounting. Wish I had seen this review before taking them the work. The job was not professionally done and the company simply hoped I wouldn’t notice. When I did, their answer was, «oh yes, we noticed that too,» and didn’t seem to think there was anything wrong with a wrinkled mounting being presented as a «professional job», and offered no apology or compensation (and it was not cheap). Avoid this establishment.

Easily the worst business-​to-​business transactional experience of my business career. Nearly every mistake that can be made with a business printing order and the proper way to handle a relationship with a client was made… repeatedly. From mispriced and misspecified first estimate, to paper substitution, to having to continuously chase down status updates to months (not days or weeks) of delayed order delivery to short counting actual printing to refusal to provide dies for paid-​for business cards, how does this firm stay in business? Oh, and by the way, their actual delivered (pick-​up, actually) prices are the highest in the area. Can we be the only customer treated this poorly? Caveat emptor.