If you are feeling like a good, meaty, quality sandwich. Firehouse always delivers. My suggestion is if you are ordering for Lunch and you are In a rush for your lunch break. Order online or call ahead before hand. They tend to be slow but that’s because all sandwiches are made to order and warmed up. They are time consuming sandwiches but well worth the wait!
Mike B.
Évaluation du lieu : 5 Prudhoe Bay, AK
I went in after the lunch rush and ordered the brisket sandwich. While it’s not the same type quality you might find at some BBQ joints, it was pretty good. The meat is sliced thin, and is fairly lean for a brisket. I liked not having to strip away layer after layer of fat to get to the meat. The service was fast and the staff friendly.
Danielle F.
Évaluation du lieu : 2 Carol Stream, IL
Friendly staff but this has to be the dirtiest fast food restaurant I’ve ever been in. Almost every table was filthy(and I was here on a late Sunday afternoon when the place was almost empty). The button on the soda machine was gross and had a sticky gum on it, the trash can had stuck on tomatoes covering the whole top of it and most of the chairs had crumbs. Yuck!!!
Diana N.
Évaluation du lieu : 5 Naperville, IL
First time customer and was pleased! Sandwiches are amazing, and they customer service was great. The guy there explained all the difference types of sandwiches, but you don’t know how good they really are until you try it. Definitely coming again!
Niko B.
Évaluation du lieu : 1 Сент-Чарльз, IL
When I went in with my family, I felt immediately uncomfortable by what seemed to be a new manager. She was cold towards me, and almost gave me grief for having multiple requests for a specialized sandwich. She then proceeded to be aggressive and hostile with her other employees and flat out mean to a shorter girl working there as well, the rest of our meal there was more then uncomfortable as we sat as she continued to boss around the other worker. This is not a model for what management should be and i implore the management to reprimand this person as I have no intent to return until she is dealt with. The food was more than delicious and the turkey and cheese was cooked to perfection, its a shame the food is tainted by the unacceptable behavior of this person
Elv A.
Évaluation du lieu : 5 Bolingbrook, IL
They have a great selection of sandwiches, especially low calories options. I enjoyed their hook & ladder and the tuna subs. Good service too.
Heidi B.
Évaluation du lieu : 4 Ann Arbor, MI
I went to Firehouse Subs on a weekday for lunch. They have a very unique sandwich and it’s perfect when you’re craving a warm toasted sandwich. I’ve been here a few times and I’ve always been pretty happy with the overall experience. They have a many different choices when it comes to the sandwiches. I am a big fan of the under 500 calorie subs. Last time I ordered the sriracha beef… very good but it’s got a kick! Woah! Today I ordered the hook & ladder light sub. I was very happy with the sandwich– plenty of meat and full of flavor. The staff seems friendly and professional. They ask if you would like to «round up» when ordering. That money goes towards a local fire department. Great idea! The restaurant seemed clean but the service was pretty slow. We were there for an early lunch and I was surprised at how long it took. This would not be the best place to eat if you’re pressed for time. If you have plenty of time and you’re craving a warm sub– Firehouse is a great choice!
Susan K.
Évaluation du lieu : 3 Glen Ellyn, IL
Stopped in here for a quick lunch. It’s a chain so I wasn’t expecting much, maybe along the lines of Jimmy Johns or something. My cranberry turkey sandwich was ok. The turkey was hot and fresh but the bread was kind of chewy. They were out of salad and brisket which seemed kind of strange. Place needed a good sweep and clean up. Young kids only behind the counter. It took longer than I expected for my one sandwich. Probably will not return.
Courtney C.
Évaluation du lieu : 3 Chicagoland, IL
My food was great but I’m not really happy with the overall experience. Since I’ve only been to a Firehouse once, I asked for a recommendation. I was told to just look at the menu and the ones with the numbers were the specialty items. I’m not sure if the guy working was unfamiliar with the menu or just wanted to rush me through the line, but a personalized touch or friendly demeanor would have went a long way. I came in at about 12:30 on a weekday and it was packed. I don’t recommend coming at that time if you’re in a hurry. They did apologize for the wait which was nice but I ended up being late back from my lunch break. I ordered the Philly steak add mushrooms on wheat. It was fabulous! I loved the grilled peppers and mushrooms on anything always make it taste great. Since my food was delicious, I’ll be back soon. This location is really convenient whenever you need a break from doing all that shopping at Danada.
Tony M.
Évaluation du lieu : 1 Wheaton, IL
Waited over 25 minutes for subs I ordered before I left. Way too long for fast food. This was after asking 15 minutes in what was happening with order. Saw people get food who ordered after me. Process is not working.
Laura C.
Évaluation du lieu : 4 Downers Grove, IL
I lived close-by several years back and frequented Firehouse Subs. I was finally in the area over the weekend and stopped in. Not too crowded for a Saturday at lunch time. Prepare to wait a bit for your sandwich to be made(maybe 5 – 7 minutes). Can’t go wrong with the New York Steamer — Corned beef brisket, pastrami, melted provolone, deli mustard, mayo, and Italian dressing. Not very healthy but delicious none the less. Solid lunch spot!
Shin M.
Évaluation du lieu : 4 Denver, CO
Always friendly staff when I call in my order and pick up! But sometimes they don’t make it until I get there… which defeats the purpose of me calling ahead. I understand they want it to be fresh but I do call for a reason… Anyway, I always get the Steak and Cheese on Wheat Bread. It’s pretty good and my dad loves it! My mom likes the New York Pastrami/Reuben. Not a big fan of the Firehouse Hero.
Shannon M.
Évaluation du lieu : 4 Naperville, IL
Okay, so I went to partake in the free birthday sandwich, but also because I had been meaning to go to Firehouse for some time so it was a convenient excuse. Ladies, this is clearly where all the dudes are at lunchtime in Wheaton. So do with that what you will. It’s also where you can find excellent service and good food. I wasn’t big on the touted cherry limeade(too syrupy sweet) but the steak and cheese sandwich was good. I like hot sandwiches and there were a number of options that I would be willing to try, so I should be back! If you have a five alarm hunger, head to Firehouse for some fine food!
Kate T.
Évaluation du lieu : 5 Lombard, IL
This place is awesome. The staff was really friendly and the place was pretty clean. When we walked in, I anticipated it to be a subway, jersey mike’s-type place that just throws your sub together in front of you and shoves you out the door, but I have to say that these guys actually put effort into making our sandwiches. My boyfriend and I had been driving around forever looking for that restaurant that would hit the spot. We figured we would give this place a try and we were not let down. I would have been so disappointed if I had gotten a lousy, gross sub. But the sandwich was delicious and totally hit the spot! We found our new sandwich joint for sure. Thanks for the great food!
Bonnie B.
Évaluation du lieu : 2 Streamwood, IL
I visited this location three times, and each time I tried to convince myself that it will be a better visit. I figure the place is always packed and it stands for something great, so maybe I have just ordered the wrong things. The first time I visited, they were out of chicken salad. I asked them what other sandwiches were available cold as I was in a rush to get back to work, and I’m pretty sure I confused the lady at the front counter because I still ended up with a hot sandwich after waiting FOREVER. Something didn’t sit right and I found myself eating about a dozen tums while I proceeded to wait for my shift at work to end. The second time I visited, it was due to being awarded a free sub because I dropped my business card in their fishbowl. I tried the cheddar barbeque brisket sandwich, and let me say… that sandwich was delicious. But I could easily get a better one from Portillos or even Buona Beef with much better flavor. Regardless, it was free, and so I’m sure that made it taste even better. After my 3rd visit(with a friend), I will not be back. They had a sign stating«best meatballs guaranteed» when you walk in the front door. Far from the truth. Jewel frozen meatballs are better. And their marinara sauce tasted like something out of a microwave dinner. I split that and had half of the Italian as well, and while the sandwich was tasty, I again faced not only an afternoon of scarfing down tums, but my stomach was completely messed up for the rest of the night. 3rd time was not a charm.
Timothy M.
Évaluation du lieu : 4 Naperville, IL
I like a lot of things about Firehouse. I like their food and what they stand for. A nice clean restaurant serving honest food to support the men and women of our fire department. Consider me a loyal customer. To start, I love hot subs. This is part of the reason I constantly come back. Whether you order a regular or large, you’re getting a good size sandwich and shouldn’t leave hungry. My favorite is the Engineer on wheat. The bread is great, good flavor and a solid consistency. They put just enough meat and cheese to make a man happy. After you get your sandwich you can light it on fire.(No? Too soon?) they have TONS of sauces to add to your sandwich. Have fun experimenting and finding ways to completely change the flavor of your sub. They also have those futuristic coke machines that could mix endless varieties of pop, teas and lemonade.
L F.
Évaluation du lieu : 5 Wheaton, IL
Firehouse subs is a great place to grab a quick lunch or dinner. When you walk in they say, «welcome to fire» which is nice to be greeted when you walk in the door. The décor has a lot of local fireman clothing and items which is fun for the kids to look at. We really enjoy their hook and ladder or Italian sandwich. The sandwiches are toasted and they put all kinds of stuff on it so we just get them however they come. Our kids love the kids meals and to top it off they get a free plastic fireman hat. Who wouldn’t love that :) plus they just added salads to the menu, haven’t tried one yet but looking forward to it! Update: we ordered carry out today and I must say it was very soggy. First time doing that. Guess it’s a place you need to eat at since they toast their subs.
Silk W.
Évaluation du lieu : 5 Bolingbrook, IL
I absolutely love this place. I tried it in Florida. On my return to Illinois I discovered there were two Forehouse Subs being built near me. Wish there was one in Bolingbrook. The smokehouse brisket and cheddar sandwich absolutely melts in your mouth it is unbelievably delicious. I also enjoy the Hawaiian King sandwich which is like pork coleslaw and mustard it’s amazing
Mary J.
Évaluation du lieu : 5 Wheaton, IL
This is the favorite sub spot for Son #1. Although his school is right across the street from a Jimmy John’s, he considers it a big compromise for his Firehouse. He says there is no comparison. He gets the Italian Sub with no onions and is in heaven! It’s a great size, with great flavor and really fresh bread. Yes, you have to wait a few minutes to get it, but it’s totally worth it. I don’t eat a ton of sub sandwiches, but I can tell what he is talking about. The bread is soft, the meat here is really fresh as well as all the toppings. This is the only place I like to eat them. Those other sub places just can’t compare!
Howard L.
Évaluation du lieu : 4 Park Ridge, IL
A nice, tasty and cheesy meatball sub can be had here for $ 5.89.