Ruby Tuesday

Where do I start? Wait, the reviews speak for themselves. The salad bar was everything but fresh. I frequent the place often, so today was below my expectations. The bartenders are great. Unfortunately, the standards for the cleanliness and quality of the salad bar has turned me off. I probably won’t be back unless grabbing a drink.

I like the food here, but I don’t like the bait and switch that I think their «15 meals for under $ 10» signs outside their restaurant constitute. Yesterday I saw the sign (their Rockville Pike location has a similar one) and thought I’d look to see what I could get for under $ 10, since I consider price the biggest negative about this restaurant. I could not find anywhere on the menu where they had a meal for under $ 10. I saw one entrée for $ 9.99, but of course that is just an entrée and if you order a drink (which I think a «meal» must include!) that would run it up over $ 10. Most of the entrees were $ 12 to $ 15, some even more.
I ended up paying only $ 1 less than what I spent in the visit described in my previous review — again, because I ordered a dessert, $ 27 with tax and tip. Not a place to go if you really can’t spend more than $ 10. And while I might come back in another 2 or 3 months, not a place I consider affordable even if I’m willing to spend a few dollars more than $ 10, as I am.

This is the worst place I have been to. My husband and I love to go out to eat and we recently moved to this area so we thought this would be a good place but service was the worst and the managers do not do anything to make it better.

I haven’t been to this place in almost 5 years. I should have continued that track record to eternity. For a casual fast dining restaurant, the food is so horribly mediocre that nothing could justify me coming here again, even on a buy one entrée get one entrée 50% off coupon. With so many better selections in the area, Ruby Tuesday sits rock bottom among the fast casual restaurant options out there. The day we went the restaurant looked fairly empty but the greeter said she could not sit us because there wasn’t enough wait staff. Finally, we got a table and another waitress who did not manage our table came to take our orders for drinks. We asked if we could simply just give her our order and she took it and said she would hand it to the waitress designated to our table. The bad news is there was some miscommunication because we ordered from the children’s menu for my 2 year old and asked expressly to have his food come first. His food never came. We took over 15 minutes to try and flag and find our server and another staffer asked me what was wrong and said he would take it off our bill. I am not sure if he was a manager or what. Regardless, Ruby Tuesday is a place that sadly needs to shutdown for the betterment of the eatery community. There are better options even at the food court. I feel bad for the staff who needs to work at this establishment — it’s a business that spells DOOM all over its menu and doesn’t blink twice to stay open for the sake of unsuspecting customers.

This location wasn’t a winner for me. I ordered the tempura green beans (no tempura today). Then we had two items that needed to be returned for adjustments. To be in a mall they need to do better. I’ve had better at other locations.

I had never been to a Ruby Tuesday but was recently invited to go with a small group and didn’t want to make waves. After reading the reviews I was a little reluctant, but figured how bad could it really be, it’s been there forever so it must be OK, right? Wrong! The reviews are not exaggerated. The place is awful and I have no idea how it makes enough money to stay in this location.
The restaurant itself is dirty, and I mean dirty, like feet sticking to the floor dirty. The staff couldn’t care less and it shows. After waiting for over an hour and half for my burger to arrive it was pretty much inedible — sat on the pass for way too long and what was supposed to be hot was cold, and what was supposed to be cold was limp and nasty. Just one messy, nasty plate of fat and mush.
Because we didn’t want to waste any time on getting out of there, having waited for so long in what was essentially an empty restaurant, we paid cash and the waiter actually asked us if we wanted our change! So, the floor wasn’t the only thing that’s tacky in this joint. Never again!

This is a chain restaurant so the food SHOULD be the same wherever you choose to go to a Ruby Tuesday. Aside from the very mediocre service, this place is dirty. My wife and I took off the table cloth because it was hideously sticky and stain ridden. The bathroom felt like I could’ve caught the ebola virus if I inhaled the oxygen from the room and we were served bad lobster tails! I know my bad for even thinking about ordering lobster tails from this place and expecting them to be fresh but why have them on your menu if they are good quality? Take it from me… Do Not come here. It will ruin your future with the very idea of ever going to a Ruby Tuesday… I’m done

Loud and the seating is tight. Basic commercial fast food. But if shopping a quick salads good!

DIRTY DIRTY YUCKY!!! The waitress was wonderful .on point and didn’t have to be told about refills etc… but this place needs a serious deep cleaning. And the salad bar needs to be monitored. I went through 4 plates before I found a clean one and the silverware was atrocious and obviously DIRTY.

Can I give this place zero stars? STAY AWAY FROM THIS LOCATION! After we finally got sat, we waited 15 minutes for our server to arrive and another 10 minutes for our drinks! The food is a joke and so is the service. Please, save your money.

Please, for the love of god, avoid this location. We were seated at a booth and noticed right away that the tables across from us were piled high with dirty dishes. It wasn’t very crowded, but I figured maybe they were down a few staff members. I may have been right, since the hostess came around to clear the tables after about 15 minutes.
My fiancé got the salad bar with his entrée and when he came back, he remarked that the floor in front of the salad bar «was as sticky as the floor at 7 – 11 on Free Slurpee Day». We should have left right then, but neither of us are big on confrontation and we’d already put in our orders.
The food was average once it arrived. Nothing special, but not bad. The kitchen forgot one of my two sides and the server was visibly irritated when I pointed it out. I didn’t feel like she was irritated with me, though. It was more like irritation solidarity.
After we finished and were waiting for our check, a roach about ¾ of an inch long casually moseyed across our table. Someone must have sounded a roaches-​on-​deck alarm, because at the same time my fiancé was smashing the thing, the people across from us spotted and killed one at their table. They discreetly asked for their check and scooted out of there and man, do I envy them.
This place is dirty and gross. Barf, barf, barf.

Went on a Tuesday evening…,.the place looked a little dead but I thought great it will be fast service! RIGHT!!! We waited over 20 minutes for the hostess to at least appear. Waiters and waitresses kept walking by, no one said anything. People waiting behind us got aggravated and left. When the hostess finally appeared she took her good old time tying balloons at the front and fumbling with menues. At this point we felt this is not a good sign. Needless to say the manager is to blame… How can you allow such work ethics? Or maybe he’s the same.
Visit Ruby Tuesday in Rockville. They will appreciate you as a patron
No stars for you Wheaton Westfield, you suck!!!

If you are the least bit hungry and wish for ! I mean «Deserve «Good service and a «hot and tasty meal»! Then Do Not, I repeat Do Not Come Here! From the Weave wearing, 5’2» Strumpet at front, who won’t listen after sucking her teeth.(Really Dis-​Like Rude Little Wanna Be’s). Don’t be fooled, really open your eyes! The place is half empty for a reason! The only, the only saving grace was Mark, my most excellent server. But when s steak is served cool/​tepid and sour tasting unappealing shrimp and wilted lettuce on the salad bar… geez, Louise what’s a Foodie to do. Take up arms & bash the crap out of this place! The plates at the salad bar were even filthy. Management is either is absolutely Ignorant of the situation or just don’t get a SH*+!

Just came from here and they were out off all chicken and ribs and the beer my husband wanted. The waiter kept coming back with «we don’t have that» finally we couldn’t take it and said we were leaving. The waiters response was «I don’t blame you». On a positive note, they didn’t charge us for the beverages we couldn’t stay to enjoy.

Never again… unless I don’t mind having anyone show up to take our order, then a manager show up to take our order, only to be told by the server who finally showed up that the manager doesn’t know how to put in an order and she needs to take our order all over again.
45 minutes after being seated the food finally shows up and is nothing much to speak about. The service was at best slow and at worst acted like we weren’t even sitting at the table. Refills on drinks, I don’t think so. Plates to eat the appetizer, I don’t think so. Food runners that damn near throw it on the table, check. Other staff available so your waitress can play with them instead of helping the table, check. Manager completely oblivious to the situation, check please!

Very nice restaurant! The reason why I’m giving it 4 stars is because of the location it’s at. And it’s under the bridges in the Wheaton Mall, which can be pretty sketchy. The restaurant had good customer service, they seemed to workout well for me. I bought the Smokehouse Burger here and what I like here is that it’s $ 5 cheaper than the one in New York City. This restaurant I’d say is fairly good. I recommend it.

I don’t think I’ve ever been to a restaurant with such poor customer service it took us forever to be seated and forever again to get our order taken, and it wasn’t even busy. We went through our appetizer before we even got our drinks, and I ordered a water and my husband ordered a beer! The salad bar’s vegetables looked like they’ve been sitting out there the entire day and the plates were dirty. Turns out the food gave me food poisoning. Never going there again, and did I mention the waitress took a whole 1 hour to get our check? And she only had one other table to wait. Just awful.

Bria our waitresses was simply AWFUL!
Not friendly. We asked if they stopped serving biscuits and her response was «you want some?» Well Bria what made you think i didn’t want any? Why didnt you offer? We needed to ask for a refill on drinks because Bria wasn’t paying attention to out table. She also didnt bother to ask if we wanted to order desert she was more concern about giving us the check.
The service her with others have always been great. Today im not sure what happened.
Shrimp Fondue fried shrimp and salad baw was delicious.

I now understand why the Ruby Tuesday in Silver Spring CLOSED, it’s the same reason that this store needs to be closed. The food was undercooked, bland as if it wasn’t seasoned, we were WAY over-​charged for drinks and food that was sub-​par at best, and when we ask for our waiter we were blown off by the waiter, the other waiter that was supposed to help us, and then when we asked to see a manager and were told «there ain’t no manager here». If you want to go out to eat r feel as though you have to, PLEASE go any where but here, Wendy’s, pop-eye’s, Friday’s even a Chinese take-​out would be better than this sorry excuse of a «restaurant»!
Sincerely yours, Can’i.

Who doesn’t sell chicken wings!!! Stupidest move ever!!! And this is the fool! Buy new salt shakers geesh!!!