2:30pm: Seated at table 2:35pm: Received my drink and waited on waitress to take my order 2:38pm: Waitress arrives and takes my order 2:58pm: Still awaiting my order while two other tables seated after me are being served their orders 3:05pm: Asked the waitress to cancel my order. Bluntly and unapologetically, she replies«ok». 3:07pm: Requested the manager. Manager offers a pseudo apology while defending the poor service. Bob Evans, you have lost my patronization for life.
Chad H.
Évaluation du lieu : 1 Matawan, NJ
We had a pretty dismal experience here. Slow service, mediocre food, all sorts of things wrong.
Lynne B.
Évaluation du lieu : 1 Ballwin, MO
Definitely depends on what day you visit! We stayed at the hotel next door so we first stopped by on a Saturday afternoon for lunch! The service was excellent! The place was packed! Food was prompt and delicious! Visited the next day for a dinner. Dining room was dirty. Stuff on the floor everywhere! Wait staff was light! Server had no charisma. Food was ½ as good as the day before! My brother-in-law ordered a hamburger and had a foreign object in it aka a plastic lid top to a sauce!!! We were comped that meal and 20% off the bill but it should have been free. I’m a former server so I know what’s expected and should be delivered 100% of the time.
Gary B.
Évaluation du lieu : 1 Dayton, OH
After swearing off Bob’s due to recent dining experiences there, I must now confess to a «oops, I did it again» mistake. Traveling on business, I visited here with the Big Boss Lady on Sunday, 10÷19÷14. I am an admitted fried chicken addict and have yet to find a suitable 12 step program, so at the moment I’m trying to merely cope with my addiction. Bob’s was making the cash registers ring at all of the TV station ad departments by filling the airwaves with their new broasted chicken feature. I just had to have a taste. We arrived at 4:30, my taste buds humming in anticipation like a banker at a foreclosure hearing. As we were rather joylessly escorted to our booth by the hostess, the first thing that caught my eye were the debris on the floor. Small pieces of napkin, wadded up straw wrappers, food bits, etc. The place looked rather neglected. Not good, bad omen. It also wasn’t so busy that the staff wouldn’t have time to tidy up a bit. In fact, it really wasn’t busy at all. A nice young man promptly brought out menus and took our drink orders. He returned with our drinks, very weak iced tea. I attempted to order my reason for being there. Chicken! Bad news…“we’re out of chicken”. Sweet, oh so sweet. My only reason for being there and my hopes are dashed, my taste buds hum a funeral dirge. I’m hungry, she’s hungry, we need food. I get the Chicken club platter, she the chicken finger platter. My coleslaw side arrives, wow… that is the chewiest cabbage I’ve ever had, very noticeable. I took a few bites and pushed it aside. Her side salad and rolls arrive too — the rolls are stale, the exterior was quite similar to mild toast. The nice young man apologizes and brings fresh ones. Then the main courses. Her chicken tenders are edible, her onion petals very under seasoned. My chicken sandwich is fairly well made but is dry, it has no mayo or condiment of any kind. The Mac ‘n Cheese tastes of raw flour as though the commissary where it was prepared didn’t have the time to properly cook the béchamel base. By now, I just want this to be over. «Dessert?» Uh, no thanks, just the check.
Jacquie B.
Évaluation du lieu : 3 Milwaukee, WI
Greeted as soon as we entered. Waitress was pleasant, but mixed up the drink order. Food was good. Would definitely go back, but didn’t care for the ice cream.
PS F.
Évaluation du lieu : 2 State College, PA
If you come here at 2:15 on a Sunday, and aren’t a local, plan on waiting a looooooog, loooooooong time. We’ve now waited a half hour, a family whose order was placed right before ours(supposedly…) is halfway through. Poor waitress, poor kitchen supervision.
N E.
Évaluation du lieu : 2 St Paul, MN
Standard Bob Evans. Standard décor, menu, and service.
Janet C.
Évaluation du lieu : 4 Cornwall, CT
Clean, bright, cheerful with fast coffee and food delivery! This is the ultimate in Midwestern breakfast dining. It ain’t healthy, but you will acknowledge that and run 3 extra miles tomorrow to make up for it.
Jenn T.
Évaluation du lieu : 4 Pittsburgh, PA
This is the Official Bob Evans of Oglebay Trips. Seriously, guys. It’s not a trip to Oglebay without a stop at this Bob Evans. Sometimes, if you’re visiting the Festival of Lights on a particularly busy night, your wait in traffic might even start near this Bob Evans! The facts: it is a standard Bob Evans. It was newly renovated(between our 2011 and 2012 Oglebay Trip visits). It has delicious baked goods, ample parking(attached to or very near a hotel — make a night out of Bob Evans and Oglebay!), and clean restrooms(PITTSBURGHDADMOMENTOFOGLEBAYTRIPS: YINZALLBETTERPEEBEFOREWEGETINTHECARLINE). I think I love this Bob Evans because I remember always coming here prior to Oglebay as a child. It was the last moment of the night when we were all getting along: everyone was having coffee and those delicious Bob Evans rolls, and we were talking about what we were hoping to see in the light show, and nobody was burnt out of creeping up an icy hill at 2 miles an hour to see an animated lit-up fisherman. The staff is friendly, the food is delicious, and Bob Evans has something on the menu for everyone. There’s breakfast all day, smaller senior portions, and even a ‘light’ menu(but save some calories for those soft, warm, yeasty buns!). It’s located right off the exit to Wheeling, so it’s your first official beacon that you have arrived in Christmas Light Town. It may be a chain restaurant, but it’s one I’m always willing to stop into when I find myself in West Virgina!