I normally get nervous when drops are put into my eyes but Dr. Portnoy made me feel extremely comfortable! He made the process easy and was patient answering all of my questions. The receptionist was so friendly and helped me pick out adorable glasses! The order for my glasses was ready within a few days! This location has a lot of options for adults and children to pick from. Will definitely go back to Dr. Portnoy!
Marilyn F.
Évaluation du lieu : 5 Buffalo Grove, IL
Dr. Portnoy was so patient with me during the entire exam and explained everything he was doing and the importance of each part of the exam. His professionalism was really appreciated. He really put me at ease. I would highly recommend him to everyone.
Emily D.
Évaluation du lieu : 1 Elmhurst, IL
I will never go back to this eye doctor again. Only because I received the worst customer service from the woman receptionist. She did not tell me her name, but she is an older woman. She would not even listen to what I was trying to explain to her over the phone. She kept interrupting me and wouldn’t listen to me. I ended up going into the office to get what I wanted. All I wanted was my prescription written down for me and sent over to a new eye doctor. The reason I needed my correct prescription written down was because she sent over the wrong prescription and wrong brand of contacts the first time. I am very upset with this location because of this receptionists customer service.