Planet Wings

Good ass chicken in all flavors! Prefect for your Superbowl Sunday party or just having some beers

I love planet wings leaping lizard wings and tacos. The wings are small but delicious… I have always picked up so it was always fresh not sure about delivering food from here… There is a ditsy girl at the front desk when trying to order but I’ve learned to ask her to repeat exactly what I ordered and I check everything before I leave … The only reason why I gave it one star less is because I had an experience once when every soda was expired and after telling the ditsy cashier stated «actually soda doesn’t expire» … After speaking to the manager he thanked me and stated he would replace everything and gave me a soda (not expired) … Great fast food place … One more annoying thing STOP CRAZY KNOTTING THE BAGS… So frustrating I end up tearing up the bag like a cave woman …

These were the tiniest, least meat-​having wings I’ve ever had at a wing restaurant. Honestly, I’m never going to get food here again.
They were so tiny, I felt like a petaFOWL eating them.
The only reason I gave it two stars is because the girl behind the counter was nice.

The standard wings were lacking in size and meat and were disappointing. The boneless wings were great though. The blue cheese was generic store brand and was awful. Service was fine.

I am majorly disappointed in this franchise! I have given this location along with the New Rochelle restaurant multiple opportunities to impress me «the paying customer» and they have come up short each time in one way or the other. I’m a pretty fare judge, so its easy to get a pass on atleast ²⁄₃ out of my five must have when dealing with the fast food/​food industry in general. This franchise lacks in all areas:(. The service is horrible, the customer service is even worst, the food its mediocre (some days ok, others terrible), the coast $ isn’t worth what you’re getting (always screw up orders), and the overall experience— taking into account you have the opportunity to make up for one area with the other, well… Horrible.
The Virginia rd location is by far the worst!!! My coworkers ordered from them 3 times, each order was missing items, or had items specifically requested to remove, they also gave is a hard time about delivery claiming we were beyond 10miles when we are only 5.1. They made us wait 2hrs after the missing items were not delivered, and as an attempt to correct the mistakes offered us 10% off the next order (as if), but we already get 10% off regardless once the order surpassed a $$. The manager actually told me I could drive down to get the forgotten items because they’re backed up in delivery orders. REALLY!!! Anyhow I could go on & on but you get the picture.

today was my third and final try with this Planet Wings. Ok, technically it was my fourth try, because on my first visit, a few months ago just as they opened, I was told the grill was still heating up and they wouldn’t be able to start my food for at least 15 minutes. !5 minutes seems to be a common theme here; for my order of chicken tenders with fries and a drink for pickup, I was told 15 minutes, and it appears it took that long, as the food had felt like they’d just placed it in the styrofoam steam bath container when I got there.
Whoever told them placing fried food that customers want crispy in a container guaranteed to kill the crispness by the time it reaches its destination is a good idea is beyond me. Ordered with a side a marinara sauce, when I arrived at my desk to eat the meal, I found the lid on the sauce hadn’t been closed properly, so instead of dipping sauce for my tenders, I had marinara covered fries, and a nearly empty container of sauce.
On previous visits, I ordered, respectively, a philly cheese steak sandwich, and boneless wings. In both instances, the food was adequate, the service less than. Planet Wings, you’re in NY Yankee territory, and after my first foul ball — three strikes, and you’re out.