Indiana Foundation Service

I needed work done in my crawlspace to install a drainage system and then at the same time make some repairs to some joists that were sagging. As a result, I had Indiana Foundation Service come out to give an estimate for the required work. The sales representative arrived promptly at the scheduled time and gave me the opportunity to explain what was going on and what work I needed done. After doing so, he went down into the crawlspace for a while and did a thorough inspection. Compared to a few other companies I had out, I do commend Indiana Foundation Service for the level of detail during the inspection, from taking a humidity reading to even pointing out a very minor plumbing leak that I had. Up until this point everything was going great, but after wrapping up the crawlspace inspection, things gradually changed and it felt more like a sales presentation then figuring out a solution that works best for the customer. Nevertheless, the solutions initially presented were very solid and appealing and thus I was willing to put up with the sales representative’s spiel as long as in the end the price was fair and I was comfortable with the level of professionalism and quality of the work. After finally getting to the pricing, despite it being a little on the high side, I am not one that is opposed to paying slightly more for quality. However, it was during the negotiation that things quickly turned south in my mind. The sales representative used high pressure tactics, agreeing to reduce the price by around $ 1500 only if I signed a contract that very moment. This was an extreme turn off as I wasn’t sure I wanted to do business with a company that resorted to such hard sell techniques. However, with an understanding of state law (allowing for contracts to be cancelled within 3 days), I did end up signing the contract, albeit still with a slightly bitter taste in my mouth. The next day, I called some of the other companies, where a similar solution was offered for a similar price but without feeling like the object of a sales pitch and more like a company partnering with me to come up with the best solution. Based on the reviews I’ve read, I’m sure Indiana Foundation Service does high quality work and I’m not questioning that at all. Rather, if you are like me and don’t appreciate aggressive sales techniques, then I recommend looking elsewhere as there are plenty of other good options.