I contacted Rafael to get a quote for a kitchen and bathroom remodel. When we met I expressed that we wouldn’t be remodeling right away but that my husband and I wanted to know what kind of expense we were looking at and exactly how much money we needed to have available for such projects. Rafael measured everything, offered ideas and suggestions, and was very detailed in all his explanations. We also spoke about other small projects we had in mind but I guess he wasn’t interested in that. He left saying he would email a quote and I never heard from him again :(
Lauren H.
Évaluation du lieu : 5 Santa Ana, CA
My husband and I recently got married and are expecting a little one soon. We purchased a new home in Orange and it was what you could call a fixer upper. The home was built in 1966 and was all original. We didn’t have much money to do a remodel but the house was unlivable for us. We called out about 10 contractors using the help of angie’s list and friends. The bids came in to $ 100,000−40,000. We luckily stumbled upon RSR Construction when we were looking for an affordable architect/designer to draw up the plans to get better bids. The designer(Rafael) was very reasonable and asked to let his family construction business put in a bid. Not only where they the lowest bid(out of the 5 received) but they had the shortest project time and were also the most responsive, flexible, and seemingly trustworthy people we interviewed. They came in around $ 36,000. I checked all their references to ensure it was not too good to be true and all their references said wonderful things about them and their work. My husband and I both have full time jobs which meant there where many times we contacted Rafael late at night and on the weekends. He always made us feel like we were not a bother even though I’m sure we were. My husband and I are not very knowledgeable in the construction area and they were honest and helpful about everything. They even taught us in the process. They were so amazing they even worked on Saturdays, Sundays and late into the night so they would be done on time. We changed so many details and they were so accommodating to our needs. They even let us purchase the materials and gave us money back if we were able to get something on our own cheaper. My husband and I shopped around to get the flooring and whatever we could at a savings and this really helped the budget. The workers are all one family and they were there every day. The home went from the ugliest in the neighborhood to the best looking. Our neighbors are truly amazed! The best part is that every single thing about the house is how my husband and I wanted it. We felt like they really cared and wanted us to be happy no matter how much more work it would be for them. There were two change orders involved during the process and having every line of work itemized really was helpful for us. They cleaned up so well the home was cleaner than before they started the project. RSR Construction was so flexible and kind to work with. They did everything high quality and to the detail. Once we have the money we will be calling them out to redo the kitchen and bathrooms. It really was the best experience and my husband and I could not be any more excited to show off our beautiful new home.