We booked this room for out of town guests for a wedding because the Travelodge across the street didn’t have enough rooms for everyone. They canceled the morning of our reservation without cause, hung up on my and didn’t answer the phone when I called back to speak with management. Finally got a hold of a ‘manager’ with an extremely thick accent and realized reasoning with him was useless. Luckily Travelodge was able to get us a room after all. Wish I could give zero stars.
G W.
Évaluation du lieu : 1 San Leandro, CA
Nastiest hotel you could ever go to. My friends and I were visiting the LA area, and every hotel was booked except this one, when we pulled up there was a gang fight going on, we checked in went up the stairs and there was a bag of crack on the ground, then started getting ready for our night when we see dog shit on the wall, we then told the manager and he said it’s from your dog(we had 2 very well behaved dogs with us that weren’t left alone at any point) he said there’s no way to get a refund, Not only that he asked us if we paid for the dogs when we gave the night attendant $ 20 cash which I’m pretty sure she pocketed, so he tried to charge us again. Yeah not happening. Then we needed towels, and the Indian man at the front said he has no towels. WHATHOTELHASNOTOWELS?! I wouldn’t recommend this hotel to the person I hated the most in the world, don’t support them, you’ll be sooo mad you spent $ 80 on it, that’s a promise.
Cristy M.
Évaluation du lieu : 1 Tucson, AZ
The most disgusting hotel I have ever stayed in. The management tries to rob you blind if you have a pet and make you pay a cash fee, which we did, and when we asked for a receipt he said that he didn’t have any paper to write it on. I produced paper and made him write me a receipt, thankfully because after being in the room we decided that we would NOT! be staying the 2nd and 3rd nights. I went down to the office and told them to cancel my other nights and he argued that we would not be getting a refund. My husband went down and had a chat with him and got our pet cash back and ¾ of or room rental. The room was dirty, trash under the bed, chewed gum in the floor, the ceiling looked like it was going to fall in, there were people outside higher than kites wandering around talking to themselves. We had to pay to get ice out of the ice machine. DONOTSTAY at this hotel.
Cassandra O.
Évaluation du lieu : 1 Long Beach, CA
My friends and I stayed at this hotel for one night because all the other hotels in LA were booked, I wonder why. I would give this place zero stars if possible. First, I get out of the car to get our key to the room and there is a gang fight happening right in front of my face, I ask the attendant if this is a bad area and she says no, she will go out and handle that situation. Then we get our key and start to walk to our room and of course the room next to me has a bag of white powder substance rolled up right in front of their door. The guy comes out and starts talking his head off about who the hell knows what, he was so high it was crazy. We get into the room and notice there is dog shit on the wall, and the smoke detector is covered with a plastic bag. How awful, I paid $ 85.00 for the room and $ 20.00 cash for my pet deposit and when i asked for a refund the owner straight up said no I don’t care what happened in the room how do I know it is not your dogs who shit on the wall. We left and as I was leaving I did them a favor and called the cops on the drug dealers that were dealing outside the rooms. I also informed him I would be disputing the charge with my credit card company. I would never recommend going to this place, I would have rather slept in my car. The hotel should be shut down for all the illegal activity going on. DON’T GOHERE, YOUWILLREGRETIT.