Alterations by Sarah

Do NOT buy Groupons from this place. When I dropped off my clothing to be altered, the gentleman did not write down my groupon number (just said to bring the coupon in when I came), and when I returned to pick up my items, they said that I could not use the groupon. He apparently had also forgot to have me pre-​pay, since I was getting alterations and drycleaning done on the same items, and the woman yelled at me when I returned to pick them up– pointing to the sign that says you are supposed to pre-​pay. It is not my fault as a customer that their employees do not follow their own procedures. Finally, the quality of the tailoring itself is terrible. After dropping off the items, I got a phone call that stated that I needed to be re-​measured, yet when I arrived, the items had somehow been altered. The measurements the gentlemen did were extremely crude, so some skirts ended up slightly big, some slightly small. Two of my five items had to be re-​done because they were altered so poorly. One skirt that was taken in clearly was sewn crookedly, so the seam would not lay flat, and they did not take in the blouse on the front darts, so it was baggy. Even after a second alteration, the blouse has a baggy spot in the back that the woman said could not be fixed. I’ve never seen such poor customer service and low quality.