Stavens Bros

We strongly recommend anyone working with Stavens GET A WRITTEN ESTIMATE FROM THE OWNER outlining exactly what they will do and at what cost, and what timeframe. They went badly overbudget for us, and didn’t do several of the things they said they would do verbally over the phone for the original verbally quoted price. Because those items didn’t get done, we’re now repairing damage at our own cost. Don’t believe the guy at the office — talk to the owner ONLY and then get it all in writing.
They didn’t arrive on the days they said they would — they had us do their prep work that we had no idea how to do claiming that us doing it would allow them to start the job the next day. They then didn’t arrive for several days. We took off work time to do this work.
Their employees are great, though. They’re friendly and passionate about well water. And the excavator they subcontracted to clean up the yard did a fantastic job.