If you are looking for a honest, timely and professional place to embroider your goods, this place is not it. I just left there empty-handed after waiting a week for a simple 6×6 piece of fabric to be made in memory of my mom for a quilt. To start, I went in last Monday and was told it would be ready Friday. I was also quoted«no more than $ 20». Friday came and went with no phone call. I called today(Monday), one week later and the man who answered the phone didn’t even know my order and told me to come tomorrow. I said I needed it today and then he said 15 minutes. I get there and it is not cut out. I ask the owner(I think his name is Michael) if they can please cut it out for me and he says rudely«don’t you have a pair of scissors?» I ask him to please do it for me to complete the job and he draws lines on the fabric and continues to cut it out(not straight) and leave line marks all over it. STILL, I am just wanting to pay and leave and he says that it would be $ 40(double my quoted price)! When I argue that he told me no more than $ 20 he said he didn’t realize how much stitching was involved. Really?! You saw the amount of wording, and you didn’t know?! This is your profession sir, and I’m not an idiot. He then says, ok how about $ 30? I mean is that how he does business, playing lets make a deal? I decided at this point that I didn’t want to give someone like this my business so I left… empty-handed. I don’t know who does business like that and would warn anyone thinking of using him to think twice. Poor quality work with a car salesman pricing. I would have given 0 stars if possible.