I think most of us have certain expectations of any restaurant. My experience with this location has poisoned me against all McDonald’s. It started when my wife said she wanted a fruit smoothy. We ordered our smoothies which came to $ 8 for 2 larges. Cool fun thing to do right… The next day I saw my card had been double charged. So I went back and asked the manager if she could make it right. I said I didn’t even need a cash refund it would have been fine to just take it off the order I was about to make. She said she could not do that and that she had no way to look it up. She gave me a phone number to their office in Mentor. I called the person in Mentor who looked up my order she said I needed to wait 10 days or so because the card had been authorized but not charged twice. 10 days later the charge came off but I expect when I go out for food my card will not be double authorized. Be that as it may $ 8 worth of food would have fixed this. I will NEVER go back to McDonald’s because of how this was handled.
Richard G.
Évaluation du lieu : 5 Willowick, OH
I go here and always have a big order and they get it right every time great love the new two car drive threw it speeds things up and the inside is very clean
Chris P.
Évaluation du lieu : 1 Eastlake, OH
I’m done with this place. They broke my heart twice. No more hot mustard sauce. No more cinnimelts. I have nothing else I want to eat there. Going to Wendy’s