I’ve been to numerous tanning salons, and this one is certainly a hidden gem. I’ve worked in Wilmington for 4 years and was always hesitant to try it out. I have to say, I am very much surprised by the quality of the salon, and most importantly is the exceptional customer service. I can’t tell you how many salons I’ve been to where the girls at the front are too busy texting to acknowledge that you’re there, or when they do, brush you off as a total inconvenience. Not once have I ever had that experience. I really wish I knew the name of the girl who set me up with my account. She must have spent a half an hour going through all of the different beds they had, the spray tan, and every lotion available. I was not one of those people that ask a million questions, but she offered up the information without me really asking. She was exceptional. Every time I walk-in, I’m greeted promptly, with a smile, and offered different options. The rooms are always clean, stocked, and they have a ton of bonus stuff like makeup remover, cleansing wipes, etc. It’s amazing. I think they are a little pricier than what I’m used to, but if you do the monthly EFT it’s slightly above average. I definitely don’t mind paying a bit extra for the stress-free, hastle-free experience. Also, I’ve NEVER had to wait. :) Thanks for being awesome. and thanks girls for always taken care of me and every other customer. You do not go unnoticed.
Nicole D.
Évaluation du lieu : 5 Reading, MA
I’ve been a client of Catchin’ Rayz for almost 15 years.(Some of those years I actually worked there). Catchin’ Rayz prides themselves on being a clean, and high quality salon. Both locations offer excellent equipment that are well maintained from your basic bed to the Mystic Tan machine. The staff is always knowledgeable on finding a package(whether that’s UV or Mystic) that will suit your needs and skin type. I have a sensitivity to certain ingredients in lotions and Nicole(Wilmington location) was more than willing to go through several lotions with me and find one that would best work for my skin type! I’ve visited other salons before and after, and the competitors staff could not answer my questions regarding their equipment and lotions that the staff at CR could. When tanning at the competitors location, results that I achieved didn’t even compare. Needless to say, if you’re heading to a warm climate, getting married, heading to prom, or need just a little bit of a glow for a night out, I would highly recommend Catchin’ Rayz.
Lolo S.
Évaluation du lieu : 5 Wilmington, MA
I have never had an issue getting an appointment. Actually. I rarely make one. I usually walk in after going to the gym. The staff is friendly and helpful. Very clean.
David D.
Évaluation du lieu : 1 North Reading, MA
Always closed, at least once a week there is a taped note apologizing for closing early. They also have a north reading branch but you can’t simply walk in because the line is out the door and always a huge wait. Don’t waste your money find a better place!
Sinead K.
Évaluation du lieu : 4 Boston, MA
I shopped around and got a great package deal here. Super clean. Super friendly, kind girl at desk. Lights seem decent. I got the cheapest package. Extra toiletries are my favorite part bc usually Im coming from one job, going to the next.
Diva T.
Évaluation du lieu : 5 Los Angeles, CA
TOPKNOTCH — HIGHLYRECOMMENDED! Ok, I am *totally* confused as to why Catchin Rayz in Wilmington doesn’t have dozens and dozens of GLOWING reviews — they are freakin’ FANTASTIC! For a pale Irish chick like me, I couldn’t ask for a better, safer tanning experience. My review is for their Mystic Tanning Spray Tan sessions — because that’s the only way my pasty skin will safely tan. I had an appt this past weekend, and it was extremely easy for me to set an appointment at a convenient time — score! I walked in and was immediately greeted with a smiling face — Nicole, who was the assistant manager and who, by the way, should be highly valued by this establishment. Not only was she smiling, but she was very, very helpful — answered all my questions with patience and was clearly very knowledgeable about her product.(Plus, she’s a great visual representation for the company — tanned, but very natural and healthy looking.) I talked with her about what level I should get(she recommended a level 2 — which would give me a nice healthy glow, but would not make me orange — perfect!) The establishment itself is very welcoming — very clean, bright, comfortable. They clearly take pride in their company and it shows the minute you walk in the door. The pricing: really great. They offer an unlimited monthly plan for $ 75 –OR– you can sign up for an auto-payment each month and get that same unlimited plan for only $ 40, which is a total steal. I had only ever been to one spray tan before, where I literally stood in front of a black sheet and the gal sprayed me down. For a weight loss surgery post-op like me, I don’t really dig being naked in front of random strangers, so that was a slightly uncomfortable experience for me. With that as my only experience, I went with a strapless shaper on, expecting to get sprayed down. Instead, I had my own private room, with a private booth that I could completely disrobe in. In the room was lotion that I could use to protect areas that I didn’t want sprayed(between fingers and toes, elbows, etc), a wipe cloth, a towel, and a nice little mint on top of my towel. I walked in, pressed a great button, stood there for the front, then turned around to the back. Nicole had told me exactly what I could expect from the machine(it blasts up and down about three times on each side, slightly chilly — but nice on a hot day, for sure). My entire body was spray tanned in less than one minute!(It takes about 4 – 8 hours for it to fully develop, and in just a few short hours, I had a perfect tan!) I got dressed, thanked Nicole, and then was on my way. The entire experience — even filled with questions and information was less than 15 minutes. I wish there were more than 5 stars to give, because Catchin Rayz is freakin’ FANTASTIC, and I will definitely be back there. Very conveniently located — across from the Lucci’s /Royal Dynasty parking lot in Wilmington. Want to see my fabulous tan? Check out my profile pic! That was taken one day after my spray tan. Golden, tan, but natural looking. I couldn’t be happier. Like I said at the beginning, TOPKNOTCH!
Kara S.
Évaluation du lieu : 2 Lowell, MA
I don’t tan very often but when I need to I’ve been going to Catchin Rayz in Wilmington for the past 3 years and never had an issue. This past week I was asking for a bed and put my lotion on the counter to get my wallet. I was then told that I couldn’t tan there because I wasn’t using an indoor tanning lotion brand that they sold. I was told«I can’t have you using that lotion». I asked why not, since I had always used that lotion and it’s never been a problem, she just said with a shrug, sorry you can only use brands that we sell. It’s a ridiculous policy, that is either new or never previously enforced, and I won’t buy another expensive lotion just to benefit their product sales numbers.