I come here all the time. Jermaine is the best server there. Vanessa the manager is awesome too. She is always running around helping everyone. Bob is the GM there. He is great. I’m going to say about 95% of the staff here is super nice. Otis at the front always greets us and makes outer day. I love this place. They are like family to us here. Good food and great service.
Morton F.
Évaluation du lieu : 3 New Castle, DE
This IHOP is in a strip mall on Concord Pike northbound. Southbound traffic will have to use one of the two traffic light intersections to make a left turn into the strip mall. For the most part, the food at this IHOP is about what I would expect from the chain. A large part of the menu is breakfast-focused but I noticed that they’ve added new items, such as the fancy French toasts. Service was good enough, despite the Sunday morning breakfast crowd. However, I have to agree with a previous reviewer that the booth benches need to be sturdier.
Jessica N.
Évaluation du lieu : 4 San Francisco, CA
Came in with my mom for brunch and we were both pleasantly surprised by the warm hearted greetings from every server! The food was as expected, not gourmet of course, but decent. I had chicken and waffles and my mom had a Tuscan Scramble. Coffee was meh.
Joseph B.
Évaluation du lieu : 3 Aston, PA
All I can really say about this ihop in particular is that half the waiters actually seem to care about customer service while the other half seem to not only dislike their job but interacting with the customers themselves. I’ve experienced two waiters there who both messed up my orders and I had to wait 5 minutes after my food came just to get a side of ranch for my salad that the waiter claimed was at the bottom of the bowl I just had to mix it. Just to find no dressing at the bottom,(dressing on the bottom of the bowl doesn’t make sense anyways) or a side of mayonnaise for my burger which was half eaten by the time it got to me.
Dave H.
Évaluation du lieu : 1 Chadds Ford, PA
Half empty restaurant and the waitress didnt put our order in to the kitchen. Just keeps getting worse. That was the last visit…
Tache J.
Évaluation du lieu : 1 Bala Cynwyd, PA
My experience at Ihop was horrible. I am an African American college student that wanted to grab a bite with some friends we had people put in front of us and served before us! They didn’t even write our name down so we could be seated. Once getting seated people that came after us got their food before us. Once we got our food it was cold. I had to also wait 15 mins because they charged us for the wrong amount of bacon. I was so shocked that I requested to speak to the manager; only to find out that the manager was the one serving us. THISWAS A HORRIBLEEXPERIENCE!!!
Tai B.
Évaluation du lieu : 5 Downingtown, PA
I love going to this location and the waiter that I request for every time is «Will». My family and I been to this location several times and before we head to Delaware I always call first to see if Will is working that night. Beside’s having the best Arnold Palmer, my kid’s love the mozzarella sticks and the Bacon Cheeseburger’s. Most of the time we order a variety of signature brioche french toast and never been disappointed. The pancakes are delicious too and can’t forget about those hash browns. Most importantly, Will is an excellent server who is very attentive and make sure that your refills are attended to. IHOP should be very proud to have someone like him working for them. We travel over 45 mins to come to this location. Please continue to keep up the great work!
Timothy T.
Évaluation du lieu : 1 Marcus Hook, PA
Food was great. Server as great. Manager needs to go back to school. He yelled at an employee(who was busting his ass for his customers) in front of the whole restaurant because one of the curtains was down after 5:00. Seriously? I guess management training at ihop consists of how to demean employees and lean against a wall.
Lisa G.
Évaluation du lieu : 5 Wilmington, DE
We love it here. We always have great food and great service. Prices are great too!!! They are also very good with the 4 year old and always offer us more wiki stix to play with. All in all this is one of the better locations and we have been known to go once a week! :)
Frank M.
Évaluation du lieu : 4 Wilmington, DE
Love this Ihop. It is so quick and nice. The service is awesome it is sigh near grottos pizza. It is so quiet and nice.
John J.
Évaluation du lieu : 4 Wilmington, DE
Good service and good food. Reasonable pricing and a nice atmosphere. Can’t go wrong when you’re in the mood for pancakes at dinner time!
Valerie S.
Évaluation du lieu : 3 Aston, PA
I hit this IHOP for breakfast every so often… Service is usually okay but not outstanding. Food is about the same. I really don’t eat pancakes much so it sort of annoys me that I have to pay extra to get hash browns. I am definitely more of a hash brown kind of girl — I just can’t have breakfast without them! Anyway, IHOP is cool to go to once in a while, but it’s not my favorite breakfast place. It seems a bit more expensive than other places too.
Jasmine M.
Évaluation du lieu : 1 Wilmington, DE
This place needs a lot of work. managment sucks, and that shows from the servers. servers are rude and dont seem to care about their job.
Jennilee D.
Évaluation du lieu : 2 Wilmington, DE
Service here is super slow and if you sit in a booth you can feel every movement from the person behind you. It’s annoying cause if the person behind you leans back the back of. your booth slams into your back. Considering how this place isn’t very old that is just a factor of. crappy cheap construction. Every time I’m here the menu is missing more items. They took away my favorite dish, the nutella crepes. My server told me that they are getting rid of the regular french toast. Really? I still miss the cheese blintz that I used to love as a kid, now you are going to take away french toast. So disappointed.
Geno L.
Évaluation du lieu : 4 Belle Vernon, PA
I went during a busy time, but we were seated pretty quick. It took a while for the waitress to come get our drinks. I absolutely loved the cinna-stack pancakes. Our waitress did however know the menu very well and it took about 30 seconds to take my family of 5’s order. Food didn’t take very long and tasted great!
Anne-Marie W.
Évaluation du lieu : 4 Wilmington, DE
I really enjoyed the chicken and waffles, it was very good.
Catherine H.
Évaluation du lieu : 1 Newark, DE
I swear I thought we were being punked! My Husband and I went to this location on a Sunday. When the waiter came my Husband asked for Skim Milk. The Waiter said«I’m sorry sir we do not have skim milk, we only have 2%» My husband stated this was OK. When the milk comes out the waiter says«I am sorry sir we do not have 2% Milk only skim milk, is that OK?» Weird but not a stand alone reason to be annoyed. On our next visit he again asked for skim milk and the response WORD for WORD was” I’m sorry sir we do not have skim milk, we only have 2%”. I feel like I am in some horrible comedy and someone would burst out of hiding to tell me I was being punked or something. The scrapple not only cost extra, but it was horrible. All the waiters and waitresses range from barely competent to fully incompetent. Unlike every other IHOP they take your bill instead of paying at the register. There is not one pleasant thing about this IHOP. I will not return
Sheldon H.
Évaluation du lieu : 2 Newark, DE
Probably the worst ihop I have ever been to. Service is very slow and most of the staff seems poorly or improperly trained. Waitress did not know the menu and had to look at it to figure out what we were trying to order. This is the only ihop I have ever seen that isn’t open 24hrs.