Pizza Hut

We like the personal pan pizzas but kinda pricey. The salad bar is back but not as good as in past years. Very good pizza!

CODY… the «manager.» What an arrogant, disengaged, pathetic person he is. My husband and I have ordered from Pizza Hut several times, and we have always been pleased with the pizza and the delivery service that we have received. Until tonight. We ordered a large pepperoni with extra cheese, like we always do, and we were told that it would be arriving at 8:10. Well, at 8:30 we called and we were told that the pizza was in transit. Fine. Great. No problem. My husband did not check he pizza when it arrived, tipped the delivery guy as usual, and brought it into then house. Well, not only was it burned, it was CHARRED! So, I called CODY, «the manager,» and complained, asking for another pizza. He told me that it would be a 2 hour wait, and that he would credit us for the next time. No, that was not acceptable. So, we got in the car, drove to their location, and showed CODY the charred pizza, asking him if he would eat it. He said «yes» because the pizza was in the «spectrum» of color. CODY was doubly arrogant in person. I asked him if he had a card so that we could contact the owner of the franchise, and he told me «no,» that I could find the owner online.
Well, guess what? I will.
NEVER eat at this Pizza Hut!

Pizza is the best! We picked up our order, couldn’t have been better.

The cleanest Pizza Hut I’ve ever stepped foot in. We went on Monday night and they only 1 lady working the front and she was busy and she was so nice and so efficient and was so apologetic for making us have to wait. Great customer service, great food, clean atmosphere nicest Pizza Hut I’ve been too.

I didn’t want to care that much, but 3 days later I can still hear the snot nosed kid, who was supposedly the MOD, whining in my head. After an order was 40 minutes late, arrived cold, incorrect pizzas, and the credit card slip was forgotten, I decided to call back and being that I must be such a terrible person paying $ 30 for cold late food and wanting to correct it. This kid (MOD) immediately went on the defense and decided to be a down right little pain in the ass, immediately revealing his age as it must have been nap time.
I understand this is a shit job. I’ve been 16 before. I’ve even worked that very same shit job managing a pizza shop, but to me being 16 hanging with my friends, listening to music, and getting free pizza wasn’t the end of the world, maybe he’s not doing 16 right. The burdens of being a shifty at the corporate entity that is Pizza Hut have weighed down on this kid’s heart and now he’s a sucky soon-​to-​be adult member of society! Terrifying. Which is why I must now boycott this shit service little chain and advocate birth control for all.

My wife and I ordered pizza the other night when we weren’t hungry at all. Luckily, they took over two hours to deliver the pizza. By that time we were hungry and ready to eat! Apparently they don’t only serve pizza, they read minds! Excellent!

Incredible inconsistency. On more than one occasion more than 2 hours wait for delivery and several times, complaints to corporate over just really poorly cooked food, missing ingredients, menu items not available, etc.

Pizza is OK. Service is questionable. I ordered over an hour ago. I’ve been sitting here an hour plus. I wish they’d said it would be an hour instead of 30 min. I’m starting to lose my temper.

I’ve never had a problem with the quality (pretty good), attitude (very good), or service (10 minutes late 1 time on a pick up order– BFD) otherwise service is good.

I am handicapped without a car and requested they drive 1 extra mile from where they want to meet for delivery with my $ 43 order and an extra $ 10 tip and I got attitude from the driver and the manager Andy about my business not being worth while for them. I ended up canceling and won’t bother with them again. Maybe a locally owned place will be more accommodating to my physical disability. I will be writing corporate to complain too.
Normally I don’t even eat here because of the unhealthy menu options but with a busted oven I was desperate. Thanks for nothing, Pizza Hut.

I decided to order a pizza as I received an ad in the mail that says any pan pizza, any size, any toppings $ 10. No limits, expires April 2 2011.
I called to order one and asked for 7 toppings. I was told I could only order a pizza with 5 toppings max for the $ 10. The ad does not mention a limit. I asked the manager and he told me they limit to five toppings and «corporate will not allow us to add more than 5»
I asked for the local general mgr phone number but he could not give it to me. He told me to take the online survey…
Papa Johns has a special which will allow up to 7 toppings and even says to in the ad.
I think this is false advertising and that Pizza Hut is fooling the public with this ad.
I told the mgr that for the cost of two toppings $ 2, that Pizza Hut has lost a customer for life.
I plan to send the ad to the Texas AG to see if there is any other complaint I can make against this company,