The Cedar Chest

My family loves shopping at the Cedar Chest. They have a wonder variety of jewelry. Lots of unique pieces I can not find anywhere else. When I am in Wimberly visiting our family we always try and stop and shop there. I live everyone that works there. They are very helpful and always service with a smile. Goes a long way when you have driven 3 hours and stopped to shop.

Having grown up in this amazing little village in the hill country, I always knew I’d move back here and raise a family one day. Mostly because of the close knit caring community that is always supportive of our kids and citizens in time of need. Over the holidays i was looking to purchase some jewelry for my wife for her birthday and then a week later for Christmas. I was told this store carried the brand she was asking for on the square, so to save a trip to SM or NB or heaven forbid, Austin I hurriedly stopped by. The gentleman (May or May not be the owner) seemed completely inconvenienced to pull out a few items to look at. At this point I should’ve walked out. But a nice lady must have seen me becoming irritated and came over to take over… She was great, all was well.
On Christmas Day my wife had her earrings on and the hook or clasp (not sure what it is called) snapped as she was wearing them and fell off. So the following workday she stopped by to exchange them… This where their so called cornerstone of customer service reared it’s ugly head! That same gentleman that I so inconvenienced was again in his snooty mood and commenced to interrogate my wife on how this earring broke and that he was not responsible.
After my wife had to defend herself he eventually exchanged the broken earring.
However, not before he lost the business and more importantly the support of this local purchaser.

It’s amazing how some people have to assume the worst. Check the ‘filtered reviews” and you’ll find my and a few other reviews. There have been many more than two.

The last person who reviewed this must have been an employee or a friend of the owners. Funny how its the only review other than mine.

I love The Cedar Chest & it is one of my favorite shops in Wimberley. I always get compliments on the clothing & jewery I purchase from there. Sarah, Steve & staff are extremely helpful & Chelsea helped my son pick out the perfect gift for his girlfriend for Christmas. You just know you are in for a treat at this cozy shop in Wimberley.