The Home Depot

Just left there after dealing with an employee who should not work in a customer service job. She had an attitude from the moment we got in line and noticed her. She wouldn’t price match another local store and that’s their policy to price match other local stores. We took our business elsewhere. Give me one bad experience and I won’t be back.

I hate this place. Every few months I will think that on my way to Target I should stop here instead of going to Lowe’s — and every time the employees are incompetent, the items are mispriced, and the selection is limited. This is not the store to go to you if you want a good selection of a gardening supplies or plants. It is not the store to go to you if you want the best price on plumbing supplies or lighting. It IS the store to go to you if you would like to spend 40 minutes at the check-​out while three cashiers can’t figure out how to ring you up, and say things like «I have no idea how to change that» when you show them that the price printed on an item is lower than the one it is ringing up for.

Love Home Depot. The staff is extremely helpful and knowledgable.

2.5 stars, rounded up.
I’m in Home Depot a lot since I am renovating my entire house so I have to get all sorts of things there. It is usually difficult to find someone to help you and when you find someone, it is mixed but generally not helpful. Kirdi membrane? They only have them for corners, no flat sheets. When asked if the larger sheets are available, the guy had no clue what my husband was talking about. Come on, we’re amateurs and we know more about this stuff than the staff! One exception: the old guy in plumbing, can’t remember his name, but he’s pretty bad ass. Don’t get me wrong, staff is friendly just wondering how some got a job at Home Depot.
When we bought our washer and dryer, the young girl working there did spend a lot of time with us to make sure we ordered the right types. The washer we wanted was out of stock so they bumped us up to the higher model for free — free steam cleaning feature, yea! I reiterated over and over again to make sure that we got the gas front loading dryer. Yep, yep, she said she got it. When it was delivered, it was electric. Maybe a hiccup somewhere else along the line but it was irritating since I triple checked. They did replace it though.
All in all, HD is more utilitarian than Lowes (a good thing in my opinion) and it is always well-​stocked. One night, my husband ran out of pvc pipe cement and went there at 8pm but they were already closing but gave him — yes for free — the cement so we could turn our water back on. Truly amazing. So, I can’t be too harsh on them. Ups and downs with HD, I just roll with the punches.

Lowes stinks, this Home Depot is worse. Nothing good to say. Nothing else to say.

Very unfriendly and unprofessional staff. Have good time returning something, with the «Blown Out Of Proportion» lady @ the Return Desk. We spend around 10K on appliances and this goddamn store could not get Dish washer installed even after 4 times of try and 3 months of running around.
Bunch of very unprofessional Managers run this store too. We had no luck getting any help from these suckers and had to resort to corporate. Once corporate got on their asses, did everything start to work but we gave up after sometime and installed for once ourself.
We stopped using this store and moved to Lowes as thats the best and customer friendly.