Wendy’s

I would give 0 Stars if I could ! This is possibly the worst service I have ever received from a fast food place. First off the speaker on the Drive Thru is horrible, the girl on the intercom (Jessica) cut me short 3 times until I could finish my order. When I got to the window the girl taking my payment (Jessica) was about as rude and short as anyone I have ever come across at any service facility. Absolutely no courtesy or pleasantness from this person. I’m in the service industry and if I was a manager I would not have this person in my store. The bad part of this experience is the manager was right there handing her the food as she was being so obnoxiously rude ! My family will NEVER return to this location again as we were all together when this happened and just couldn’t believe this person (Jessica) was behaving like this !

There is always an issue with this particular location. The service is just as frosty as there milkshake. They asked me to pull up while waiting on my sandwich, sat in my car for 15 minutes, went inside and they had forgotten all about me. They STILL had to make my sandwich. They offered no form of complimentary reimbursement. When I said something about how aggravated I was at having to wait for so long the manager gave me a name (Teresa) to call the store and speak to. Most recently, I saw charges hit my account, 4 in one day, for this same location. Looked like fraudulent use. After MANY calls, I finally spoke to Christy who was rude and very unhelpful. 2 weeks ago (3÷13÷14) she took my number and said she’d look into it and call me back. That never happened. I called, again, today (3÷25÷14) after still hearing no word. She said the IT department looked into it and the charges were valid, but she could offer no way for me to see or know she was telling the truth. She only said I could call and dispute the charges with my bank… Screw this place. It’s not worth the headache for all the other available fast food joints on this strip. Wendy’s is a dying franchise.